Meridian Senior Living

Pros. Clean friendly good food. Nice people big rooms. Great staff. Cons. Need more variety of activities and more activities after dinner.

The move-in process is fine, but the carpet was supposed to be ripped out and replaced with hardwood floors and that wasn't done on time. So, there was a delay in the move-in. There has been an issue with the shuttle that my mother-in-law wants to take to visit her husband who is in another rehab facility. She's finding it difficult to get a ride and she has dementia, so she's finding the process a bit challenging. I'm not sure whose fault that is, though.

Communication - If I communicate something with the front desk, it is more than likely done on behalf of my Dad. The "back" office, particularly financial part, have not given clear answers when I have asked about invoices nor did she get back to me when I was told she would. I wish they would have been more clear about the differences between Independent and Assisted living prior to signing papers (beyond the basics like number of meals etc). I did not know my Dad was not allowed to be (medically) helped by anyone within Pinnacle because he is in independent. He has had numerous unexpected medical conditions upon move-in and I have learned the difference myself. That said, they are very attentive to our needs and try to help as best they are permitted to do so. Meals are pretty good, according to my Dad. The move-in process was pretty good - provided carts etc. Overall, very pleasant and clean facility.

We chose Villas of Holly Brook Marshall because of the convenient location as well as the availability they had. The administrator is great. They need more than one nurse.

The staff are friendly and accommodating. It was an easy move in, they accepted deliveries a couple of days before move in. It's very nice, everyone remembers your name. My family are able to ask questions. The food is good, for the most part. The wait staff are excellent. The only thing I am not crazy about is that the laundry gets picked up during 2nd shift and 3rd shifts returns it, but it has been returned at midnight or 6:00. I'm not crazy about the hours. Anyway, I would recommend this facility to others, it's nice and clean.

Wanted to look in our hometown for a care facility. After working with Executive Director, we mutually agreed to housing for my mother . After 4-5 months of residency, we felt comfortable selling Mom’s house & committing to Brookstone. Staff works hard to address your needs with a sincere approach to satisfying their residents.

My mother in law lives at Brookstone. She loves the staff, loves joking with them, making things for them and picking on them. She considers Brookstone home. We appreciate the fact that there is always someone there to keep an eye on her.

It's very pleasant here in Independent Living, but I'm still not certain after my first 5 weeks here that I want to spend the rest of my life here. The residents are very friendly but are seemingly in a much older demographic than I am. The housekeeping staff does an excellent job. Nevertheless, some of us residents are very annoyed by the little tiny fruit flies or fleas or whatever (??) that we notice both in our apartments and in the main dining room that we swat at. They don't bite or anything like that, but they are annoying. Not sure what is attracting them as we don't keep any compost containers around. I never see any of the office staff, but the maintenance group as well as the kitchen staff are super friendly and excellent. We don't get any medical care here in Harbor View/Independent Living and I do have serious concern that there are no AED's or any CO2 detectors anywhere in this building. Both the kitchen/waitstaff and the food are excellent. The menu has a very good variety throughout the week. Activities are okay but could be somewhat improved and increased on the Harbor View side of the property. Would also be nice to see a published listing or calendar every week of what is going on. Good but could definitely be improved if the balconies were redone as I was told they would be during my initial tour - they are indeed doing to the outside sidewalk this week - and the drab/stained/sometimes buckling carpeting replaced. Would really give this place a refreshing face lift.)

It was a good move for my mother. The people are friendly, she feels safe, and she loves the food. It looks more like a hotel than a senior living facility.

I light airy clean smelling place that I have lived in over a year. I am happy here

come see us!!

I was greeted at the door by [name removed] and a welcome sign. It is a beautiful facility. I am considering it for my 104-year-old mother who finally needs assisted living. [name removed] gave the tour and was charming! Still undecisive though.

We picked this community because of the location, size/scale, and friendliness. I would probably recommend to others.

A cozy family feel for folks who can benefit from some extra support. Memory Care is available as well. There is a lot to do with creative activities that generate purpose and fun throughout the day.

We were able to have an in person tour with The Meridian and although we liked the place and it was a little more affordable, it was a bit outdated, and I like the way the staff appears at Belmont versus most of the other facilities that we looked at as far as not feeling like you're in assisted living facility

There has been a lot of turnover in all positions at the Homestead Senior Living community which really affects care & medication management. Hopefully that will be resolved. Everyone is struggling with employment issues and there is no easy fix here in Vermont. We have made good progress with some recent hires in problem solving and are hopeful their vision will improve the facilities performance. No one in Vermont seems to have an answer for our high cost, so good luck with that.

The place is very good and recommended. I picked this community because, it is close to my house, within RI, had availability, was able to give the best care, and very good facilities.

The Community has always had caring people working and caring for the residents. However the Meridian was Woefully lacking in leadership. I was ready to find another facility until the Meridian Hired [name removed]to be the Director. Also Meridian Hired Dawn to be the director of Nursing staff and [name removed] the memory care director has made Meridian no longer Mediocre but is striving to be GREAT!