MBK Senior Living

Things are going well here. The staff is great, the facility is clean and all in all so far so good. The other residents here are really nice too.

I guess we are pretty happy with it. I'm struggling a little with communication with the staff. They will answer my questions if I ask but they aren't as proactive with the communication as I would have thought. Sometimes the laundry is a little confusing, but things are kept pretty clean. I was impressed by how they handled him in the beginning. I liked their assessment process, and the location works well.

The staff here is really great. They are caring and kind and they really interact well with the residents here. The facility is always spotless and the other residents seem happy, taken care of and well adjusted.

Would like to see more offsite activities.

The Firs is set in a pretty location with lots of trees. The apartments are decent sized and there are lots of activities planned. The Firs is definitely for people who can live independently without help. If a person happens to fall, the employees can only call 911.

The facility is warm and welcoming along with the staff. The apartments are very comfortable.

In my experience, they did well with pretty much everything they did. He was just there for a short period of time, but the staff did well with him and we were pleased with the facility and the care there.

Charleston was overall a good experience. The facility is very clean. The staff there is friendly. I have no complaints about this facility. I am pleased with them.

My mother's biggest thing right now is that she is lonely there. She joined the bible study, but the people don't seem open to connecting on a friendship level. They see each other, but it's not like they visit each other.

The diet at Welbrook is rather repetitive. There is lots of chicken being served, but I guess that is good for the residents, I would just like to see a little more variety in the meals from day-to-day.

At Cottonwood Creek they really tried to accommodate dads needs. Dad wasn't super excited about being there and they really tried to work with them. Unfortunately dad wouldn't comply with them and now he is in a nursing home. Overall I was pleased with this facility.

Everything has been fine except for the administrative end of it. Seems like the long-term care I have been trying to get for my mom, the paper work is getting lost and I have had to come down a number of times to get it figured out, so that could use a upgrade.

I went here for a tour and this place was incredibly luxurious. It's definitely a higher-end version of senior housing, complete with valet parking, delicious food and even a full bar onsite. I was thoroughly impressed.

At Charleston they are overall excellent. The staff is a definite 5. They have been real good to work with. Overall I am very pleased with the facility.

It seems to be fine. The place itself is great and we are very happy with it. The staff is great, they seemed extremely helpful and very attentive, checking in on her. It's still new and takes a bit of getting used to, but I think it's working out well.

They need a little help in the kitchen, I don't know who decides the menu, but they don't seem to have any idea how we grew up and what we eat. It's a very nice place, it's been here a long time. The staff is pretty friendly. Other than the food they do a good job.

My wife, an Alzheimer's patient, and I both live here. She's in the memory unit. Shortly after we moved in, the director of the memory unit was fired and replaced by the director of activities of the memory unit. This is like taking an excellent teacher out of the classroom and making her a principal. Kym was an OUTSTANDING activities director: enthusiastic, out-going, dynamic, with great leadership qualities. In fact, she was one of the reasons we moved here! But now, she's in an office most of the time. And her replacement? The owner's daughter!!!!! This daughter has no personality, does not understand music, is constantly unprepared, does not have leadership qualities, and is just completely unprepared for the job. I'm not sure that she really understands dementia or Alzheimer's. I see her at work almost every day. I've talked to most of the staff managers, and even the co-owner himself, Nothing is going to be done. Hands are tied. The co-owner has made up his mind. That's it!

My mother has been at Welbrook for a month and so far everything has been fine. They were a little weak in the new resident orientation, I had to figure some things out for my mother, like how to get the tv hooked up and what the meal times are. Everyone is very friendly and helpful.

My father was only in the Facility for a few days before he passed away, but in that brief time our family was so pleased with the care that was given to him and to our family. The staff and caregivers and administrators were very helpful and watchful and kind during what was a very difficult time for us.

Wonderful, caring staff