Maplewood Senior Living

Tides and currents offer more memory care options. Seem willing to help care for dog. Across the street from B's work. Familiar neighborhood since down the hill from current apartment. Residents seem happy... Expensive.

very nice like a small hotel

Wonderful visit. Lovely place. The director was thorough, friendly and even sent me home with a homemade apple pie (from their master chef)!

Lovely facility. Program director knew all the patients by name and they seems to respond to her. All the staff was very welcoming and seemed happy to share any information with us. One down side was the advanced state most of the patients were in. I didn't notice a lot of interaction between them although they were in the same room. Didn't see a lot of staff around but there was an outing today so that may be why. A lease is involved with a 30 day notice clause (15 in case of death). rent is still expected even if there is hospitalization. Staff ratio is 1:7 in day and 1:14 at night). Great concept for dining options (visual choices) and added benefits of depth perception color choices in decor. Nice menu choices.

NICE! Great location, nice country setting. As nice as Brandywine but newer or newly remodelled.10 year old facility, remodelled 2 years ago.Willing to negotiate some on price.

I would tell others that you need to have power of attorney in order to get information about a care plan. According to my sister, the food here is great. I do think that they use more physical and interactive activities for the residents. Overall I would recommend to others who are looking.

This community is a bit far from us and we aren't able to visit very often. It is very expensive for what you get. My loved one is in a double room with a room, and the furniture they provided is not extravagant. This is for a nursing home.

There was a big issue in the kitchen, and they had everyone eating in their room for two months, right after that the pandemic hit. The nice thing was that all the residents were already separated. The cook has been fired, but we haven't received a good answer as to what happened in the kitchen. For the most part everything seems to be good there. The only other thing that was alarming, is that they told the resident they had COVID, but they didn't show the residents who was the patient. They just started taking temperatures. The resident was concerned because they wouldn't tell them and it bothered the resident.

The place is very beautiful, does not look like a medical facility but rather like a 5 star resort. the personnel is attentive and has the best intentions at heart but needs to be reminded sometimes of the issues brought to their attention and be resolved. The needed actions sometimes are not at quick as one would expect with so few patients on and in a lock up unit. In the beginning the communication was not adequate and I was not getting daily updates at the few first most difficult weeks. Communication improved after few weeks. Food is excellent and programming is adequate. Social workers are outsourced and not selected with specific needs of the patient. Medical service is good but not really on top of communicating with the loved once and that needs to be improved with at least weekly briefings or a reporting. The other problem is that the stage of sickness is very uneven in a lock up unit and it seems to me that the grouping of such patients within Maplewood facility should provide more accurate placing so the patients could find a support group in each other. The warmth of caretakers make up for it plus an excellent kitchen . With few improvements mentioned above Darien Maplewood could become a 5 star facility.

Maplewood at stony hill has been amazing and not just for my mom but for me as well. I have piece of mind that my mom is being taken care and is being cared for in a caring and professional way. They give mom a sense of independence and but are also there to take care of all of her needs. I am very thankful the staff and all the people that care of my mom.

I am so glad I found Maplewood of Danbury for my Aunt who was 97. The place was very clean and cheerful. There are lots of activities and my Aunt especially enjoyed the music entertainment. She had a very nice size room. I cant say enough about the staff they were wonderful and very caring. I would highly recommend Maplewood.

Maplewood at Stony Hill is a beautiful large community. It is very new and clean. The staff was very friendly and knowledgeable. We ended up choosing a different community because it was located closer to my home.

This is a nice community, but it isn't working out for my brother in law. He isn't very happy here. When he first moved into the community he was in the assisted living portion, but they moved him to the other side. They also increased his rate. They also charge $1,000 for medication management. This is a good community, it looks great and modern. It is just becoming to expensive for our budget.

The Maplewood was small. It was very small compared to the other places we were considering and they didn't have the grounds or anything like that. My mom wouldn't really go out on the grounds much but she loves the views and everything so that was still a factor.

This place had a very elderly population and they seemed much more quiet and less active because of their age. There were a lot more wheelchair bound people here. It's not the kind of crowd my brother would fit in with.

The staff here is really good and very nice. The community is very clean and well kept. The only real issue I have with it is that it is so expensive, it seems like it could cost less for what they offer. The location is very convenient for our family which was a main factor when deciding.

They can improve in following the care plan. Room is not always clean and my parents are usually not clean/showered. Their clothing is not changed on a daily basis. One time my mom was wearing the same thing for four day- even to bed. Overall, the facility is clean but housekeeping in the individual rooms that I've seen with my parents is not. Communication is fairly good with instances that happen with my parents. We've also had several family meetings to discuss issues and our next course of action. My sisters and I are there frequently several times a week so we're really on top of this. My experiences are with the dementia care floor of Maplewood in Danbury. It is a nice community with some areas in need of improvement.

The top administration changed in the beginning of the year. Changes were made. Lots of employees have left, other employees clearly not happy. Many new people there. You do not know who will be taking care of your loved one. Many are brand new...a changing of staff is confusing for those in memory care. Food is not served warm sometimes, my father has said everything is too bland. They do have many activities.

The activity director changed. Half the time no activities even though on schedule and when there are poor choices. The turnaround time when pushing the button for help and someone actually coming in room averages 40 minutes many times. Not enough help for residents.

I hired home care aides to spend time with my wife in order to supplement efforts by Maplewood staff. Once it was apparent that "outside" aides were there Maplewood staff began shirking their duties/responsibilities by (incorrectly) relying on the outside home care aides to do things they (Maplewood) was responsible for. So, establishment and executing the "plan of care" must be carried out regardless of presence of supplemental aides Also, what is level of medical care. Maplwood's lone RNA never interacts with the 'residents', the lone CNA rarely does. If resident requires medical attention Maplewood is not the place for your 'loved one'.