Maplewood Senior Living

Everything is good. They need more help in the dining room.

Management open to helping resolve issues. Requests answered in a timely manner. Only criticism- making sure paperwork is up to date.

I'm very happy and satisfied at this community. All of the employees are helpful and happy. I would subject and recommend anyone to live here.

Very well done!

I have not found anything to complain about at Maplewood at Brewster.

I really enjoy the music programs

When you first enter Maplewood In Brewster you may think you’re in a fine resort. The facility is beautiful, the staff is very accommodating and welcoming and there are many amenities and activities to participate in. Notable is the wonderful dining facility and outstanding staff. Everyone from the first day knows your name and your needs. Unfortunately they were a little bit understaffed and dropped the ball a few times with the care of the residents. My husband loves the facility and has been treated with the upmost respect and care. I would highly recommend this facility and the only negative that I have experienced has been communication timeliness and ease of communicating with the wellness staff. A recent move from assisted-living to memory care was very positive and I think a better fit for my husband for the care that he needs. This review is based on the care that he received for three months in assisted-living

Best part is that it's close to where my loved one was living. We also liked that we were able to lock in a monthly rate regardless of required care level. Maplewood is a very nice, clean facility.

Lovely staff Kind and thoughtful

She had a brain injury and I am a friend taking care of her and her. They are working to get her on the right medications. They are in a beautiful facility, she has taken some steps back once she moved into Maplewood. The apartments are lovely, If I could live there I certainly would. Very many amenities.

It is a lovely, new facility. They are very eager to help you. But like most facilities, they have very limited staff. It's an assisted living facility, but you have to be very careful on understanding what's told to you during the tour and how rates and care plans are managed once your loved one is in there. The nursing care is excellent. The food is excellent. The facility is clean. But the day-to-day interactions that the aides have with the residents have could be more tailored. Its a one-size-fits all approach, yet the residents have various levels of interest for things they want to be doing in the facility, which aren't necessarily catered to.

Outstanding caring service by staff. All of our needs and concerns are taken care of here. Clean and well maintained. Food is good, varied and visually prepared. A full program of activities is available. Staff communication to residents is good.

The staff was very professional. This is a newer community. They have a wonderful family outreach group. The location was too far from family and this was a drawback for us.

This community has a good family outreach group. The community was smaller and we wanted something bigger for our loved one.

We really really liked Maplewood. The facility is very nice and brand new, the residents we interacted with were super friendly. It is right by the rehab facility that my mom had passed away at and we just could not bring ourselves to be that close and be reminded of it everyday.

lovely staff kind and thoughtful

A very nice community, with excellent staff. Not the right fit for my loved one.

Maplewood of Danbury overlooks a cemetery and I did not think my wife would want to look at that every day. The parking here was horrible as well, it would have been a lot of walking which would have been very hard for me.

Maplewood feels like a luxury hotel and it had the price point to match it. It seemed like a great place, we were just looking for something that felt more homey.