Maplewood Senior Living

I recently went to the place and visited with my old neighbor who now lives at Maplewood at Orange. How beautiful it is! The staff seems very friendly, professional, and caring. Everyone was very attentive. I even ate lunch with my friend and it was delicious. My friend is very happy even though originally she wasn't sure if she would like living there. Clearly, they are doing a good job with her. She seems very happy, busy, and well cared for and is doing much better than she was at home. I will come back to visit her often as it's such a friendly and well run place.

My brother, sister and I recently had to make the very heart-wrenching decision that our mother was no longer safe living alone. Thus began our journey to find a clean, loving, not-to-big, assisted living facility. We toured several, and called many more, before we finally found Maplewood at Danbury. Upon our arrival, we were emotionally and physically tired, but soon found ourselves feeling as though we had found our mother her new home. The staff were kind, warm and welcoming and not at all pushy. They took us on a tour and answered all of our questions with patience. Most importantly, the residents appeared to be happy, clean and well cared for. Maplewood is newly renovated and immaculate. The rooms are spacious enough and can be decorated in any manner a resident chooses. After all, we were told, this is her home. It's only been a week, but so far we are thrilled with the care she is receiving. Critically, we know that our mother is well cared for and safe. Hopefully with time, she will come to love her new home and her new friends. Maplewood is all that we could have hoped for...and more.

This was one of the three communities I had narrowed it down to. They were all very comparable, and really came down to personality. This community was bigger than the one we chose, we thought it might have been a little too confusing.

We're very pleased with how things have gone with Maplewood at Orange. The staff are all very friendly, and the facility itself is well kept and clean. The rooms themselves are very nice, more than enough for one person, and bright and sunny with big windows. The biggest complaint I've heard is that the food really is not up to par with the place he was at before, and my loved one is not a particularly picky eater.

Community was nice and very comparable to the one I chose. Clean with friendly staff and I think even a little less expensive but it wasn't as close and that was important.

I've had to request that he not be left in his room alone all day They have complied Facility is spotless and beautiful Staff are largely (only) women since [name removed] has left

The staff is great and the management of the memory care has been easy to work with and supportive.

It's a very pleasant relaxed atmosphere very comfortable. Very caring staff food is very good, which is unusual. The best advice I can give is that you really should be there as often as you can no matter where you choose.

If you're looking for high professional care this facility is top tier which is accompanied by high cost

Lovely facilities and nice people but the DR was a bit quiet at lunch. The place was very clean and offers good activities.

What we like the most about the community is that they seem to be very invested in the quality of life for the residents. If we have had any concerns they address them fairly quickly.

Outstanding, however, we're not qualified for the level of hospice care needed. Outstanding for functional people with minimal care.

Mill Hill has been a perfect fit for my mom. The admission was very kind and helpful. She has a beautiful room which overlooks a nice garden. The staff is very helpful and supportive too. They are helpful to the family and greet everyone with a smile.

The staff in the dining facilities are very friendly. Housekeeping staff is reliable and do a good job. Nurses are slow to respond and don't seem to go above and beyond- just the basics. Staff for recreation are full of energy and really get the residents engaged.

Staff is friendly and willing to help. We have frequent family meetings with open lines of communication. Aids are attentive to dad's needs but I find that there is often not enough coverage, especially on the weekends. Because of this, Dad has a private aid 4-5 days a week. There has been a lot of turnover with the managing director of Maplewood Southport. I don't think there is a director now. 2nd floor memory care: Over the past 1.5 years, there has been several changes in the amount of activities and with the activities director. I think Maplewood finally has a handle on what is needed for the 2nd floor. The residents seem to be involved and happy. Hands on activities/games, exercise, off campus trips 2-3x week and live music on the weekends. There has been more integration between the floors. Often times residents from floor 1/3 will come play bingo, exercise and listen to music on the second floor.

They are friendly, but they can be slow to respond to inquiries when initially looking. Room sizes and amenities offered are good.

This is a very good and welcoming facility. The support staff is great! The level of support is great! The atmosphere is great! The programs to involve family with the facility and residents are great! This has been a great move for my father! That being said, there have been some issues. The new website and financial information/integration seem to be ‘a work in progress’. You do need to advocate for your family member regarding issues that come up. We have had some startup issues. But, overall, we are happy with the facility and the support and care provided!

Everyone is very friendly. They always try to fix any small issues that come up, and the staff are very helpful. My Mother in Law is in the memory care unit, and they take wonderful care of her. Actually, they take wonderful care of everyone. The hospital being so close has already been helpful, as she had to be rushed to the hospital for an emergency and it was right next door! The activities look fun and seem to have a bunch of people who attend. But, you also don't have to attend if you don't want to. They offer a lot of choices. The only things we have been concerned with are some minor communication errors, with setting up the phone or tv. And when going through the initial process there was a lot of confusion, but maybe that was because of the situation.

Overall Maplewood at Darien has been a very good experience and our loved one is quite happy. They could have a little more staff communication when things arise so that everyone is better directed and knows what to do if problems arise. We would recommend this community to other families who may need a place for their loved ones.

Everyone there was helpful and kind, there’s just a few things I’d like to see improved. The refrigerator is small, slightly bigger than a dorm size refrigerator. The microwave is on a shelf above the refrigerator, which I feel is a little high for most people who are elderly people. My mom‘s windows don’t open all the way and they’re kind of difficult for her to open.