Maplewood Senior Living

Mom seems to be accumulating well. She is eating well 3x a day they try to get farm to table as much as possible. They are making sure she is getting her medicine. The staff is great and friendly they all know her name and they joke around with her. You have to be something special to work at a place like this. The rooms are spacious and they are cleaned daily and it is sanitary isn't messy at all. I would recommend this community.

Maplewood Staff: About eighteen months ago, unexpected circumstances brought us to Maplewood. Within three days of being informed that [Removed] would need to go to a care facility and not return home, we found a home for him here. The day I walked in to await his arrival, I felt the friendliness and warmth and as the relationship continued I watched hardworking people who love the residents Maplewood Staff: About eighteen months ago, unexpected circumstances brought us to Maplewood. Within three days of being informed that [Removed] would need to go to a care facility and not return home, we found a home for him here. The day I walked in to await his arrival, I felt the friendliness and warmth and as the relationship continued I watched hardworking people who love the residents for whom they care - observing how all of you worked together, doing anything that needs to be done to provide this care. From administrators to housekeeping, nursing/aides to maintenance, all of you are willing to do whatever is needed to provide a quality compassionate residence - a loving "home". My heart was broken when I found that [Removed] was going to Columbus, broken because he would be gone, essentially out of my life, because he was losing his home again and all of his support but also, selfishly, because I won't get to see all of you every day - you and the other residents I've come to care about. I have enormous respect and affection for all of you. There is a saying that has meaning for me, “Many people will walk through your life, but only some will leave footprints on your heart." You are those people - your footprints are on my heart and I know on Ang's, too. My "attendance" everyday gave me the opportunity to see all the things you do and my admiration and appreciation grew with the knowledge. Just dealing with dementia is a task in itself, but all of you go so far beyond that. Thank you all for a job well done, for loving and taking care of [Removed] and for being a friend to me. With Gratitude and Appreciation, [Removed]

My parents are doing awesome with her move to this community, It has been an awesome experience for us in this community. I'am very pleased with her move here. I know she is safe, and in good hands. It can be hard to find the nurse, but they have one nurse for thirty patients. I had issue with my father getting his antibiotics, it took him 24 hours to get it. However the staff was very responsive to the problem, and the administration was quick to step in. The community is spotless, and they do a great job with the cleanliness. The meals are great, and they provide activities every hour for the residents. Everything has worked out great for us in this community, and I would recommend it.

Maplewood happily works with the family to ensure optimal service. We have reached them at all times of the day/evening. The place is very clean and classy looking. The staff/aides are so friendly and patient with the people they care for. They know the residents and treat them with respect.

I find the fee structure overwhelming but they are doing their best to help out by waiving this month's fee. They have been flexible and helpful in other ways. For instance they are charging my mom a lower fee so she can live with him. The staff help with his medication and that is a big value. My parent like all the meals they serve. Although they are not participating, activities are available when they are ready. The staff understand my parents and let them have their independence. I am happy with this community.

After our father passed away, we had concerns about our mother living alone. After Mom spent several years taking care of her mother, she vowed never to put her children through that. Assisted living became our goal. We (siblings) toured several of the same facilities SEPARATELY. We then compared notes and amazingly had the same feedback on each. Maplewood was by far our #1 choice. Maplewood does not look or smell like an institution. It looks like a lodge. The apartment fronts look like individual home fronts, not an apartment or hotel hallway. The fireplaces, decor, woodwork make it warm and inviting. The landscape is very nice and kept up. This is all a major plus which makes our Mom feel comfortable. The Maintenance Department is amazing. It seems to be a one man show (Jason). I have brought up concerns or needs to Jason and I have always been amazed how quickly and accurately he gets things done. He is a tremendous asset to the facility. The professional staff (Nurses, Chef, Activity Staff) and the non-Professional (Housekeeping, aides, reception) are all wonderful. Our Mom is amazed how everyone knows her name and greets her. They treat her very well and her spirits are almost always very good. The staff treat the family with great respect and concern. They call with issues when appropriate, and are always accommodating and open when we call them with a question or concern. Maplewood was a perfect option for us. The siblings all lived about 30 miles away. We'd worry so much, and Mom's age was certainly having an affect on her lifestyle. Moving her to Maplewood was a great change for all of us. Mom is active, socializing, and watched over with all of her special needs in mind. We can now be family again, instead of caregivers from a distance. The only negatives in our minds are the high costs and the corporate feel on the business side. The old saying that "you get what you pay for" applies here. We would rather pay less, but the care we get makes us feel it is worth it. With these costs, you cannot just say "anything for Mom". We did our homework, reviewed finances and made the decision. The other item is dealing with the business side. After settling in, we noticed a change in the corporate atmosphere that we did not feel in the first 6 months to a year. There was definitely a change at the corporate level to a more profit oriented goal. With all items considered, over almost 2 years, we are thrilled with Maplewood. Mom is now 93 and doing wonderfully. The staff is awesome and we enjoy any interaction with them. We no longer have to worry about Mom day to day with fear she fell or worse, when she did not answer phone.

My experience with everyone in the Maplewood organization has been superb. The facility is thoughtfully designed and kept in excellent cleanliness and condition. Food service is amazing. My wife eats far better than when I was cooking! There is every opportunity for me to voice my opinions including a monthly meeting for family support. Most important is the staff. They are obviously carefully selected to always have care of the resident their primary concern. Everyone is far more patient, polite and caring than I could be. I have visited a number of similar places and talked with family members of residents of other facilities, and I have never regretted my choice of Maplewood. Highly recommended.

Maplewood at Orange was the right move for us. The food is fantastic. Mom only participates in a few of the activities offered. The staff are great and they keep the community very clean.

I recently went to the place and visited with my old neighbor who now lives at Maplewood at Orange. How beautiful it is! The staff seems very friendly, professional, and caring. Everyone was very attentive. I even ate lunch with my friend and it was delicious. My friend is very happy even though originally she wasn't sure if she would like living there. Clearly, they are doing a good job with her. She seems very happy, busy, and well cared for and is doing much better than she was at home. I will come back to visit her often as it's such a friendly and well run place.

My brother, sister and I recently had to make the very heart-wrenching decision that our mother was no longer safe living alone. Thus began our journey to find a clean, loving, not-to-big, assisted living facility. We toured several, and called many more, before we finally found Maplewood at Danbury. Upon our arrival, we were emotionally and physically tired, but soon found ourselves feeling as though we had found our mother her new home. The staff were kind, warm and welcoming and not at all pushy. They took us on a tour and answered all of our questions with patience. Most importantly, the residents appeared to be happy, clean and well cared for. Maplewood is newly renovated and immaculate. The rooms are spacious enough and can be decorated in any manner a resident chooses. After all, we were told, this is her home. It's only been a week, but so far we are thrilled with the care she is receiving. Critically, we know that our mother is well cared for and safe. Hopefully with time, she will come to love her new home and her new friends. Maplewood is all that we could have hoped for...and more.

This was one of the three communities I had narrowed it down to. They were all very comparable, and really came down to personality. This community was bigger than the one we chose, we thought it might have been a little too confusing.

We're very pleased with how things have gone with Maplewood at Orange. The staff are all very friendly, and the facility itself is well kept and clean. The rooms themselves are very nice, more than enough for one person, and bright and sunny with big windows. The biggest complaint I've heard is that the food really is not up to par with the place he was at before, and my loved one is not a particularly picky eater.

Community was nice and very comparable to the one I chose. Clean with friendly staff and I think even a little less expensive but it wasn't as close and that was important.

They are friendly, but they can be slow to respond to inquiries when initially looking. Room sizes and amenities offered are good.

This is a very good and welcoming facility. The support staff is great! The level of support is great! The atmosphere is great! The programs to involve family with the facility and residents are great! This has been a great move for my father! That being said, there have been some issues. The new website and financial information/integration seem to be ‘a work in progress’. You do need to advocate for your family member regarding issues that come up. We have had some startup issues. But, overall, we are happy with the facility and the support and care provided!

Everyone is very friendly. They always try to fix any small issues that come up, and the staff are very helpful. My Mother in Law is in the memory care unit, and they take wonderful care of her. Actually, they take wonderful care of everyone. The hospital being so close has already been helpful, as she had to be rushed to the hospital for an emergency and it was right next door! The activities look fun and seem to have a bunch of people who attend. But, you also don't have to attend if you don't want to. They offer a lot of choices. The only things we have been concerned with are some minor communication errors, with setting up the phone or tv. And when going through the initial process there was a lot of confusion, but maybe that was because of the situation.

Overall Maplewood at Darien has been a very good experience and our loved one is quite happy. They could have a little more staff communication when things arise so that everyone is better directed and knows what to do if problems arise. We would recommend this community to other families who may need a place for their loved ones.

Everyone there was helpful and kind, there’s just a few things I’d like to see improved. The refrigerator is small, slightly bigger than a dorm size refrigerator. The microwave is on a shelf above the refrigerator, which I feel is a little high for most people who are elderly people. My mom‘s windows don’t open all the way and they’re kind of difficult for her to open.

I would recommend Maplewood at Strawberry Hill. My only reason for rating some of the items on your checklist a 4 and not a 5 was due to some of the actions/attitudes of some of the aides and repeated errors on the monthly invoice.

What our family likes the most about Maplewood at Danbury is that they reach out to us and keep us informed of concerns/issues as well as positive news about my parent's adaptation to their new environment and social activity.