Maplewood Senior Living

We're really happy with Maplewood at Brewster. My loved ones have adjusted pretty well. I would highly recommend it to anybody. I think everybody is having problems finding enough employees right now, but really the only place you notice it at Maplewood is they could use more people in the dining room. But they provide terrific care. All the staff are lovely. The food is delicious. It's expensive, but I think it's a good value. It's a very nice place - clean and modern.

We were surprised that my loved one enjoyed the community as much as they did. My loved one seems to be more stimulated mentally than when they were at home. There have been friendships made at the community since my loved one joined the community. My loved one seems to enjoy the meals. There is a menu for the residents to choose from for lunch and dinner. They are accommodating for breakfast items. The staff are good to work with. The aide that works with my loved one is very good, Natalie's personality is great! The only concern is that the nurse sometimes forgets to respond to the family. Once we get ahold of the nurse she is good to speak with about our loved one. The monthly rate includes housekeeping, laundry, the room, all the meals, and utilities. The only extra charge that we pay for is for my loved one to get their hair done, and the internet service.

A very nice community. The food, and staff were excellent. This was too far from family to visit.

[name removed] likes the physical attraction, the natural beauty, and the ability to roam free outside. she appreciates how kind, active, and helpful our team is. "the kitchen, they're sacred. they have to handle a lot, but they try their best." she values how people work together here, especially when it comes to problem solving.

place is beautiful, staff is professional. it's a community I have come to love.

moved in when building opened, [name removed] initially didn't want to leave home. [name removed] fell in love with the architecture; [name removed] smiled and he said "it looks great." Maplewood provides living space to seniors who are still cognitively present. "I never felt like anyone was talking down to us." [name removed] reads her activities list every day because she wants to be present and active, and spend time with our residents and staff.

my mom was a resident here for two months and I wish it had been longer. the care and genuine concern for her well-being were excellent. the aides and nurses are very kind and caring. the staff are extremely welcoming. this is a wonderful senior residence.

We chose Maplewood at Strawberry Hill because there were some younger residents here at the time which was important because of his age. His room size is great for his needs. My brother is the youngest person here so the activities are geared more towards the older population and he is having a harder time with that. I would recommend this facility to others.

my parents have lived here all of only one week and are having an outstanding experience. from [name removed] to [name removed] to [name removed] to [several names removed] - all outstanding and I know I am forgetting a few. we can't be any happier for our parents.

Having to move your family member into an Assisted Living location is not an easy decision. Mill Hill was not the first place we brought our Dad - the first location was a beautiful spot - but terrible service and care - and we were constantly getting increases and new fees. It was all about the money there. Mill Hill was an amazing move for my Dad - everyone cared for him, like a family member. It made the tough transition so much easier for us. Money was barely discussed and no hidden fees and increases like we experienced at the location in Plymouth. My Dad was in Memory Care - and this floor was bright, and clean and welcoming. The apartments are big and comfortable as well as the dining room. The staff, from the top down, are friendly, caring and well beyond communicative. They really care and it shows. If you are in the process of looking for a location for your loved one, Mill Hill is the place. Best of luck in your move.

This community is lovely, they took my info and the down payment for my loved one. Then they would not take him due to his condition being too much.

Overall, our tour at Maplewood at Mayflower Place was great. The staff, tour, and informational piece were very well done. They were very welcoming. When it came to a decision, it was mostly about location. We needed family support in the geographic area she would be in. Also cost and opportunities for socialization were a factor. But Maplewood was outstanding. They seemed to have a lot more options for activities and socialization going on at their facility than at other places we looked at.

Maplewood at Brewster is a beautiful facility, the people have been wonderful there and they have navigating all through the covid pandemic and limitations with flying colors. Our father tells us the food is delicious and he is very educated when it comes to food so if he says its delicious it is delicious. The staff have kept up constant and great communication with our family and they seem to offer a lot of options for residents as far as recreational activities, musical groups and movie nights. Overall we are very pleased

Excellent people, excellent place.

Maplewood provided great care for our family member. They helped navigate a difficult transition and connected us to resources and support. The care team was responsive and compassionate in their care of our loved one.

I toured Maplewood and thought it was absolutely beautiful! We chose another community because it was more economical. Maplewood did not fit into our budget.

We would absolutely recommend this community it others, our loved one was only there for [date removed] but he was the happiest we had seen him in weeks. This community is beautiful, it is like living in a country club. He really enjoyed being there, the staff members were great and we were just very happy with our experience.

Our family had an in person tour and it is a very nice facility, but it did not have that homey feeling to it that we were looking for. However, I am sure Maplewood that is completely capable of caring for your loved ones.

Best people that work at the Mill Hill from the Director, Director of Memory Care, Resident Services Director and all the nurses and Resident Services ASsistants (RSA's) and Director of Food Services. The staff is always around to assist all the residents that live there. They are part of our family. We love them all. There is a lot of recreation activities daily with laughter, singing and a lot of fun!

Maplewood at Twinsburg has given our family such relief, and in comparison to other facilities the value for the money is excellent.