Manors of the Valley

My mother lived at Bethlehem manor before she passed . I wouldn’t have chosen a better place for her to be I would visit often, good that I was close by. It is not a big community which I felt mom did better in [name removed] in the kitchen knew everyone’s meal preferences personally and gave a family-like atmosphere. Most encounters with staff were positive, some more friendly then others. [Name removed] was fantastic with mom..very caring and intelligent . anytime I had a question or concern she was the go-to She was very involved with moms health and all the other patients..it felt good to know someone else cared and mom was being looked after. She was in good hands I do wish there would have been more activities for mom to pass her time.., It’s not an easy decision to make for your parent.. but I’m glad it all worked out

This is a nice community, and so far everything is working out pretty with my mothers move here. They are taking good care of her, and her needs overall. The staff is kind, and helpful when needed. They do a good job with the cleanliness. Everything is working in the right direction for us at this community, and I would recommend it.

The staff at Saucon Valley are very friendly and helpful. They offer daily activities and they keep the community clean. The food is good and they offer good sized portions. There is a nice trail in the back that you are able to walk down. I would recommend this community.

The Staff has really been great in transitioning my father into the proper dementia care he needs. Our family loves the facility.

My mother has been at SVM for 1 year. She has Dementia and had been moved to a secured unit 3 months after admittance. I can't be more satisfied with the care she is receiving and the Staff is wonderful. She is safe and she does enjoy most of the activities and has made a few friends which is good for her level. Since she has been there I feel better that I know that she is being cared for lovingly and respectfully. She is in a very good place.

I am happy with the care at this community. The staff are outstanding. The meals are good and alot of basic meals that my mom does like. They do offer my mom alot of activities and she likes getting her nails done. She is participating in bingo and the community meetings and field trips to the store.This has taken alot off of me know she is happy in a large room and I know this is a great home for her. I do recommend the care and value for other families.

Overall our experience with Whitehall Manor has been a good one. The staff seems friendly and professional, and they've been very easy to communicate with when any issues have come up. The facility is clean and well kept, and I think they take good care of the residents.

Saucon Valley Manor keeps my father young and active with all the activities.

There’s no other place like Saucon Valley Manor! Great staff, great food, nice clean facility.

Great place to live!

I would recommend to others. All the staff has been super nice to my mother and it's a good fit for her. Their memory care unit was the most reasonable in the valley and we needed that.

Staff very friendly sometimes a language barrier. We didn't get to pick the apartment they show you an equivalent then put you in whats available without seeing options. My moms fan is broken and she has asked several times to have it fixed and the guy doesn't fix it.

It would be good to be able to make online payments (it's 2025, most places have this as an option verses writing a check & mailing monthly). Room sizes and amenities offered are good and they have been good with communication with the family.

My mom has made friends and I get along well with the staff. It's no problem to take her some place as long as you make arrangements with the home. They help me explain things to mom about different situations as she has dementia. They do her laundry and clean her room 2 times a week. Which helps me a lot.

I would truly recommend the complex. We picked this community because of the price, location, the staff and the room size and convenience.

The staff was caring, experienced and was available when needed. The overall community was welcoming and had many planned events for all to attend.

Saucon Valley Manor may not look as nice as some places out there, but it is a safe place for Mom to get the care she needs. The communication is great, I text a lady at the front desk Mom needs something, there is someone in her room in 5 minutes! Mom went in hospice, the Family Pillars organization that runs the Hospice for Saucon Valley Manor is wonderful. Mom has her own aid five days a week, she can get the supplies that she needs. My mom is actually thriving there. She was a home in her home for three years and could no longer be by herself, and it was the best place for her.

The activities do not apply as the patient is bed bound. The care during week is good - Weekend sometimes appears to be understaffed.

They definitely need to do more activities and the food could be better. My mom is not that picky and often doesn't like the food. The staff do treat their residents very well and are very friendly. The owner is good about helping with any issues I may be having with things that may come up with my mom.

Staff was compassionate, knowledgeable and friendly. As far as the food goes, they should serve less pizza. More meatloaf and good soups.