Manors of the Valley

The staff at Saucon Valley Manor are friendly and supportive. Issues that we had with the move-in process were addressed immediately. The housekeeping is fine. The meal opinion varies - you can't please everyone.

Mom was active when she started there, and walked everywhere unassisted other than keeping her out of trouble. She was in memory care and I realize they didn't want her falling, but there was little to no activity in her daily routine She was bound to a wheelchair before too long. She really had no physical activity. I think they did the best they could with the staff provided. She was always clean and looked healthy whenever I would visit. It's a difficult situation, and I was never worried that she wasn't being cared for properly. I just think it would be nice if they engaged them more physically. It contributes to better quality of life. Everyone there I feel did their job well, and communication was always very good.

Everyone is very friendly and helpful. My aunt is 98 and needs alittle help and their always right there. Place is always kept clean and neat. Would recommend it to anyone. Whenever I have guesting they always have an answer. My aunt is very happy there.

My aunt has been here for 9 months, well cared for.

What our family likes the most about the Saucon Valley Manor is the overall general concern and care shown towards the residents. Based on the experience we have had so far, we would recommend them to other families who may need a place for their loved ones.

The administrator and staff are friendly and helpful. The staff have been very kind to my husband. He has been pleased with most of the meals. His room could be kept a lot cleaner.

Our residence for the past 5 years have been pleasant experience. The management has been helpful to our needs and any apartment repairs. We are comfortable here!

Love the staff A nice apartment Could use a bit more staff (servers) Enjoy the activities If there is a problem, it is handled

[name removed] , Admissions Director, deserves special recognition for the perfect blend of professionalism, compassionate understanding, and customer service. The basic structure of the menu is excellent; i.e. large meal is at lunchtime with lighter fare, such as sandwiches, in the evening. However, the quality and taste of the food leaves a lot to be desired. [name removed] is a very private person and he chooses not to participate in any of the activities offered. However, it seems from the monthly calendars provided that there a significant number and variety of activities offered for residents.

Helpful and Friendly staff. The meals need to have lower salt content ie: hot dogs & gravy. Same dishes served on a bi-weekly rotation. Not bad food, but the same dishes.

They have taken my mom to appointments when I was unable. They do her blood work there and the staff is very polite too me always asking if my mom needs anything. They are accommodating when I take her some where also. They also clean her room twice a week and do her laundry.

I would say that they did a great job of acclimating her to the change from her own home to a care facility. I would and have recommended Saucon Manor to friends.

I needed care services. I would recommend to others, depending on what their needs are.

We picked it based on fair treatment of our family prior to administering mom, they had excellent communication throughout her stay and were very accommodating, considering moms declined state, they took away a lot of anxiety from our family, and made us comfortable during moms stay, even helped us live up funeral arrangements, they shared our grief and made it a lot less painful for us . Would highly recommend to anyone looking for placement for a loved one. A Place for Mom and Saucon Valley manor were a beam of sunshine for our family in a dark time.

Overall staff is friendly, care is sufficient. I believe that are understaffed. Concerns are addressed in a timely manner. However it is important that you advocate for your resident. I visit my mother for the most part daily and I feel it makes a difference for n her care.

We picked this community because, it's close to my home and I love that they would take such special care of her. It's been good, some things I'm not crazy about but most of all it's good.

I think there should have been more engaging activities and activities outside of the memory care unit. We picked this community because, the reviews were good. In talking with neighbors of mine who had family there and were pleased with care and also another neighbor was there for a short time and liked it there. Also close to home, about 10-15 minutes drive time. They had the secure memory care unit that we needed. Also the price was good. These are the main reasons.

Saucon Valley Manor provides more assistance with transfers and lifting than many other facilities. They do need more staff though but that is everywhere right now. As far as the food goes, it is not always served hot. So that could use some improvements.

They had the level of care my mother needed and they had a rom available when she was being released fro her rehabilitation - many places had no openings and she wasn't able to return home due to her mobility issues. I would say we have no second thoughts or regrets - very happy with how things are working out. The manager there - [name removed] was very helpful- compared to dealing with Social Security, Medicare, hospitals, rehab, VA - she actually worked with me vs causing me more work.