Mainstay Healthcare Management

For someone needing just memory care, this would work well.Facility is older but well maintained inside. All the garden areas we saw needed tending. Residents are engaged by staff and activities are inclusive - regardless of an individual’s ability to participate actively or cognitively.

Facility and staff both seem very nice. We think this could be a good fit. Taking Dad for a visit next week to make sure he agrees.

Mars Hill Retirement Community has been a wonderful fit for my mother. She has made numerous friends and loves the staff. The only room I see for improvement would be cleanliness. I would like to have her room cleaned more thoroughly. My family no longer has to worry if she is taking her medications or if she is eating nutritious meals. I would highly recommend Mars Hill Retirement Community to anyone.

The front office staff have been very helpful. They try to keep activities for everyone to do. The food is just fair. The maintenance group does a good job.

The place seemed to be nice. The staff was very helpful. What mostly got my attention is the folks living there seemed to be well adjusted. I saw a group of ladies polishing their nails. They were laughing and having a good time.

My cousin [Name removed] receives good care

Mom feels very cared for

There really are no words to express my gratitude to Sandy at Insignia for all she and her staff did to care for my mom while she was in residence there. We had a difficult situation and they took such good care of my sweet Mother. [Name removed], the Activities Director reminded my Mother of my daughter, her granddaughter so they would often allow Mother to be with [name removed]. I was notified each time her medical situation worsened until I knew I needed to put Mother into a skilled nursing facility. I hated to leave Insignia and all the lovely people we had come to know and deeply appreciated. If you are looking for a place for an aging parent with a caring staff, Insignia is a wonderful place to be. My Mother recently passed away but she thanked me profusely for putting her at Insignia. She loved the staff and she loved her apartment. I miss all of those beautiful ladies and their caring hearts!

Everyone is friendly

My mother is a current resident at Brookdale Brushy Creek. This is a very nice facility and has provided very good care for my mother. She has adjusted very well and continues to maintain her Independence with minimal assistance. However, it seems as though the morale of the staff has declined. Within the past year,as well as the past few months there has been a significant turnover in upper management and staff. It is concerning to me because it seems my mom is losing interest in participating in the daily social activities. It seems as though the facility is losing the"family feel" that attracted us to this facility. In the past the caregivers at Brookdale made a very difficult transition much easier. I hope these concerns will be addressed and the warm welcoming feeling will return to this facility.

Great facility and [name removed] was very upbeat and pleasant as were the staff that we encountered . My parents really just don't want assisted living at this time .

I loved the home-like feeling of this community. The director, [name removed] and the tour guide were very helpful. The apartments, eating area, multi-purpose room, and the library were nicely arranged. There are plenty places to go for those who live there.

My mother is at Brookdale Brushy Creek. She did not want to go to Assisted Living and made the transition very difficult. She will now say that she loves Brookdale and if she cannot be at her home this would be her second choice. She is very involved with activities and the socializing Brookdale offers. I too am very happy with Brookdale Brushy Creek. Since the facility is smaller it offers and added personal touch. The staff is very accommodating and very familiar with the needs of each resident. I personally would recommend this facility to anyone that is looking for assisted living for someone.

This is the place we choose for Mom. The only reason I haven’t given 5 stars is because we haven’t gotten moved in yet. We were able to score one of the largest rooms so she’ll have plenty of her own personal space which was important to her. There was lots of staff members around and they were all very friendly. They seemed to understand mom’s needs and appear able and willing to provide the needed care. We’ll be moving mom in a week or so only time will time. As we all know, making these decisions are hard for everyone and there is rarely the perfect place but I do hope Savannah Court will be the last move she’ll have to make.

The majority of the “team” here seem to care about the patient’s court side well-staffed, cove side – not too sure about. Have seen techs standing and when patients need care. Just my opinion.[Removed] are awesome and others I don’t know their names. Big, Big complaint is your parking!!! Needs to be addressed!!! Thanks

When we first moved my dad in last year it was a good facility. Since then they had 2 administrator changes which highly concerned us but from word of mouth in the community about the new executive director who came in around end of March/ early April, we decided to hold off moving dad to get a feel and so glad we did. It was some uproar with the staffing changes and thinning but once the dust settled, boy ol' boy has it been for the BEST !!! Staff is more focused and alert in the care and his needs. Their is a presence of pride in what they do now that we haven't even felt. [Name removed] and the staff are wonderful. The business manager is outstanding and is always helpful. [Name removed] has been adding new item for them to do and the new maintenance man is just unbelievably fast in fixing things for us. The food needs some work but the new Chef / Director is doing good changes so far. During the hurricane they were so prepared and planned out. They look at dad as their family and show him unbelievable respect and attention. So excited to see what the new year brings.

We toured a few different communities and this one we liked very much. However, I had been advised by someone not to consider a community that didn't have any nursing staff on site which this property does not. The community was clean and well kept. The staff was very friendly and nice most helpful during the tour. I did find that the community was maybe slightly too big for what my dad would have liked and made him feel comfortable.

I had a nice tour of this community. Everyone was kind to my family, and I. The staff was kind, and helpful. My questions were answered. From what I saw the community appeared to be well-kept. The experience went well, but I did find another community that met our needs better overall.

Mom has only been there a little over a week. The staff is nice and the place is clean. The meals look good. I like the fact that the residence all get the call button to wear. Mom had to use that already. Prices for care are better than most.

We had a wonderful tour of this community. It is in a very nice location, and everything went well. The staff was kind, and helpful. Our questions were answered. The community was nice, and clean. It was a good experience, but we did find another community that suited my grandmothers needs better.