Mainstay Healthcare Management

This felt like a well run community when I had my tour. I do not think the residents are as supervised as what we were looking for in a community. They have a trained chef and the sales director was very sweet. This community was a higher cost than what we were looking for. This community did not seem as light, bright and airy as the community we chose.

This community felt dark when I visited. The hallways did not seem to offer a lot of light. The community looked clean and the people I met were nice. This community was a little larger than what my loved one was looking for.

Some caregivers are kinder than others in their physical handling. Nursing staff is efficient and kind. There is a conscious effort to keep everybody as active as possible.

I appreciate their service and work and so I don't want anything negative said about the staff or meals.

This is a nice community and kept clean except for my moms room. I have not had a chance to try the food but when we visit on the weekend she has had a sandwich and soup. There was an issue with giving her her insulin as the nurse was not aware the cap was on the needle so she was not getting her medication. She is doing better since talking to other residents and going outside often.

When it was time to find a place for my dad it was stressful! We did a bunch of tours in one day and by the time I arrived at Brookdale Newport I was frazzled. The staff was very patient with me and answered all my questions. One staff member even stayed way past her shift just to wait for us to drive over to Newport so we could do our tour. The facility was clean, the staff nice, and the residents seemed very happy. Once we saw how happy the residents were and how well they interacted with the staff we knew this was the right place for dad. The facility had an all inclusive price which saved us quite a bit with my dad's extra dietary needs and medication administration help required. The only thing that was disappointing was that this memory care unit had a very small courtyard. My dad loves to do yard work but this facility didn't offer much for him to do in the enclosed memory care unit's outdoor area as it only had a tiny grassy area with a few bushes and flowers. Some of the other Brookdales have larger courtyards with trees and larger landscaped areas. That's the only reason I gave a lower score on activities. They do lots of other things with the residents but didn't have the kind of activity available that my dad enjoys. Overall I'm am happy with my choice to place my dad at Brookdale Newport. He seems to have settled in ok and is being well cared for.

Dad has been there just over a year. We have had a few issues with billing but they got resolved. Nurses are very caring. food and activities are well managed. we like the smaller size number of residents. I would not recommend the Cover rehab side. we had several issues when dad had to go there after his hospital stay. we chose another facility for the second hospitalization he had last year as we would not use the rehab side again after our first stay there. You have to keep on top of everything to make sure they are taking proper care of meds, cleaning, etc but we believe that is true of every facility. Overall it has been a good experience.

After visiting many assisted living facilities looking for a future home for my mother, I found that Brookdale Living standards and particularity horizon Bay Lutz offered a community that my mother would enjoy bad benefit from. she was living alone in a small Midwest town, no family nearby and few friends. Mom has been at horizon Bay Lutz for a little over a year and half and I am amazed at the changes in her. She has been able to enjoy life, her new friends, new activities and especially the restaurant style meals. mom did not want to leave her home, but has told me she is glad I encouraged me to move and that Horizon bay lutz is now her home and she is so blessed to have the life she is living. I would recommend Horizon Bay Lutz to anyone looking for a safe, secure and caring facility.

As a professuonal opinion, This is a family oriented facility with a friendly staff. Everytime I go there, there is some sort of activity....whether it be worship, bingo, snack time or a luau. Much thought goes into providing activities and social time for the residents and full accomodations for them, as most are in wheelchairs. There seems to be sincere sense of love shared with the residents by the staff.

We selected Savannah Court in Oviedo FL since it was 15 minutes from our home, had many activities and was an appealing atmosphere. My Mom is adjusting but she wants to return to her home in New York state but we do not think this will be possible since she fell and now has therapy regularly and they have an in house doctor and podiatrist at the facility. They have outings to different lunch places regularly and at Christmas a bus tour was provided to see the Christmas decorations at the University of Central Florida, as well as many musical events and children singing and bringing goodies for the residents. Our main idea about having her in Florida is the easy flying conditions from Colorado for my brother and there are more relatives here in Florida than New York . Hopefully she will adjust better the longer she stays here.

Really nice, but the only room that they had available was not going to be a good situation. It was really tiny room, and her roommate would have been only in her 40's and had had a stroke and couldn't talk clearly. My mom is hard of hearing so they wouldn't have been able to communicate at all. The worst thing was that the bed was so close to the closet that she couldn't have gotten between them with her walker. It's a pretty place with nice people. They gave us a Boston creme pie when we toured!

This is a small facility with around 32 residents. The grounds and facility is beautiful and well kept. The rooms are some of the biggest in the area which is a big plus when down-sizing from a house. Since it is small, there are not as many activities as some other places I visited, but it seems to be sufficient for those living there. My only complaint and the complaint from my Mother who lives there is, the food needs to be healthier. Meat seems to be the largest portion of the meals. Although protein is important, they should concentrate on more vegetables and entree's containing more vegetables. More fruit and healthy items like yogurt should be offered. Less white rice, fried foods, white bread or buns, and chips should be served and more healthy versions should be put in place of those items. Also more fruit based desserts should be offered.

husband was only there for 5 days. cannot give a fair report. he went to hospital with pneumonia and then to a rehab.

My cousin is under Hospice care. He receives additional services through them. If he were able to be mobile and engage with others, I believe his stay would be better.

Overall Ashton Manor is affordable and that is the only reason why we have not moved my mom. The downsides are lots of change in staff without notification, not regular transportation to the grocery store, etc as advertised and the food is mediocre. However, like I said the actual rooms are very nice with plenty of room and the price is affordable. The staff that re there are nice and helpful.

Most of the staff is extremely helpful and very supportive. Overall their organizational structure needs improvement as ( couldn't find your phone number) kind of things. Administrator [name removed] is very inexperienced and needs a lot of support.

They needed a new director and I think they have gotten a good one and based on the experience we have had so far, we would recommend Lakeshore Manor community to other families.

Not enough staff in memory care, that's the only unit I can rate. They need additional staff to change patients, there is a huge urine smell as you go down the halls, soiled laundry sits for a full week, and I have asked for someone to do patients laundry every week because running out of clean clothes.

Stairwells need cleaning. No real nurse on premises and for assisted living they can't even take a residents covid test in stead they let them infect each other. Some individuals get a 5. They run out of milk - cereal and toast should always be an option for breakfast when having fish offer a second option as not everyone likes seafood some might like a simple peanut butter sandwich's. I guess the activities are a 5 as they seem offer a number unfortunately my mother doesn't participate. Better option then most in the area see above comments

This place has jacked up my rent 3 times in the last year. Most meals are very greasy or unhealthy. Laundry is broken most of time. At the moment I wouldn't really recommend Ashton Manor to other families