Mainstay Healthcare Management

My loved one was here several years. It was affordable and close to my home. I would recommend to other

Many of the workers are very nice, attentive, and caring. The facility is clean and well kept. I feel her medications and hygiene are well managed. I have run into some billing issues, I feel the facility is understaffed at times, and getting someone on the phone for updates, especially after normal business hours, is almost impossible.

Our time with Ivy Springs was a short time. The initial on boarding was fantastic and they were able to get my dad a room right away. The staff was great. Once dad got in - the first week was good. We did have to work through some challenges with the hospice and the pharmacy and then just acquaint dad with the process. Had a couple occasions where the response time was longer, but brought that up with the management team and they addressed it. We were getting into a bit of a groove and adjusting dad's meds, but unfortunately, he passed that second week

4.5 overall. What we like the most about Sunburst Community Care is that they are resident friendly. Know & greet them by name. Staff interacts with residents. Activities keep them busy and entertained.

They are not equipped to handle all the way to end of life. I would recommend to others.

The facility was always clear. The R/A were helpful. Soiled laundry was removed from room immediately. Lovely outside porches

Fairforest Grove provides a safe and comfortable place for my mother. She receives the care and attention she needs on the level she requires. Her care and keep are affordable and within her financial means. The staff is pleasant and professional.

I enjoy the socializing with others my age. Most of the staff are kind. The front office is amazing. I enjoy the Bible study groups. Laughing at bingo. I find that we become family. I didn’t want to move here but in a couple of weeks I adjusted. Now it feels like home. I appreciate the support and kindness that I received here. I have been here 4 years.

The staff was caring & engaging. The cost was reasonable & the food good. My only issue was the management was a little out of touch. Not terrible but not as on top of things. There was a change shortly after getting my relative situated. My sister was only there for three months before she passed away & she was in hospice care the last month, so my experience was probably not normal. My only issue was the need to be let in but a staff member, so sometimes you had to wait for someone to be available.

The staff is helpful and friendly, but there is not a nurse on campus all the time.

My experience with Wellington Manner while Mom was there was good. The staff was always willing to try to accommodate mom's needs.

I think it was a good place for my sister to be in. I loved working with [name removed]. He was essential in getting my sister settled into Cedar Creek. I was, also, very impressed with the activity calendar. There always seemed to be something to keep the residents active and engaged.

4 love it here!! Good meals, love my apartment, affordable rent!! We need a new hair dresser & nail salon. New staff are working on this concern

Admissions is great. Biggest concern is communication from nursing staff. And fall issues will become a problem if mobilities an issue.

Upon first visiting the facility, I was thoroughly impressed. It was exceptionally clean, and the staff member on duty at the time, [name removed], was warm, welcoming, and highly professional. My father was equally impressed from the very beginning. He has now been a resident for approximately two months, and overall, the experience has been very positive. While there has been some staff turnover, which is not uncommon in this field, the level of care remains strong. In my opinion, this is one of the better senior living facilities. The variety of activities available keeps my father engaged and active—almost as if he’s working a full-time job—which brings me great peace of mind. No facility is without its challenges, but this one stands out as well-maintained, thoughtfully run, and genuinely committed to resident well-being.

This facility needs more help. The ladies in dad's area are great but just so busy. They could have better choices. Cold hotdog in cold bun with chips in a bag is disgusting! They need some activities. Dad has nothing to do. On the print out for Friday it's says music activities which means cut the radio on in the living room??

Overall place very nice place for food and facilities. My wife and I only had a few issues with staffing support and overnight care. My mother in law clothes were not changed as frequently as we would have liked to been done daily. My mother had a few issues at the end of here days on this earth that she needed a shower one morning because of soiling herself and wife remade the bed while I had to give her a shower because my wife was not strong enough to help her walk. I know the facility is an assisted living facility, but I felt she needed a little attention. Also, they make you pay partial month but don’t refund a partial month.

Staff is really friendly, when i am there for a visit and the see that mom is still in her room at lunch or dinner they come ask to make sure she knows its time to eat. On the other side.. if families are taking a tour.. the facility really needs to hire someone to clean the carpet in the main area, just past the entrance way the carpet has been stained with whatever it is, for a few months now. New families touring may be turned away by seeing that. Also no one seemed to know the process of getting a landline phone installed in my moms room.. i had to call AT&T and also Xfinity

Overall I'm satisfied. Food selections could be better. Staff communication could be better. Facility is clean and well taken care of. We chose this facility for the price and location (convenience to my house).

Staff has been caring and helpful. After previous assisted living had become outrageous in pricing increases and lacking in good staff to keep up care of facility and patients, this place was a blessing.