Mainstay Healthcare Management

I recently had the opportunity to visit Mill Creek Manor Nursing Home, and I wanted to share my impressions based on my experience. Staff: The staff at Mill Creek Manor truly stand out. From the moment I walked in, it was clear that they are dedicated and compassionate. One standout is [name removed], a caregiver who has been with Mill Creek Manor for the pass year. Her warmth and genuine concern for the residents are palpable. I observed her interacting with a resident was feeling sad due missing. This personal touch was truly heartwarming.

Always room for improvement. An issue I am not happy with is I was told his laundry would be done separately. I ironed a name tag in everything. When I've gone there, he will be wearing someone else's clothes. So obviously his laundry isn't done separately and some things have gone missing. I plan to speak to the CEO regarding this.

The caregivers are very nice to my husband and seem genuinely fond of him. Even though there is not an RN on staff I keep him here because they treat him so kindly.

The sweet little house look of the memory care building. I would absolutely recommend this community to other families based on the experience we have had so far

The staff is friendly and accommodating. My mother isn’t the easiest to get along with at times, and I feel they do their best. The food is OK, but I know they should get more variety. Sunabella stays relatively clean. I haven’t noticed anything in the main parts. We did buy a broom and swiffer for my mother’s room to clean in between her floors getting mopped. The staff shares hugs freely and some staffers really show their care, concern and love.

We like staff and how they communicate. Areas they could improve on - The options of food. People that have had their Gall bladder removed need a non processed diet.

They have sweet staff and I would recommend to others.

I do like that they have special celebrations and try to engage all residents. I think they could do better with the food. I also feel they could do better with attending to a sick resident as needed.

I would recommend Ansley Parke at Orange City to a family if their loved one's memory is not too bad. It is not a locked unit and my Dad would sometimes wander. I was actively involved with this issue. I put a GPS in his walker so that I could find him with my cellphone. That part I don't miss!

I would recommend Quillen Manor but I'm not crazy about the food. It's good but it's institutional food.

My loved one is currently a resident at Windrush Assisted Living and the overall experience at this facility has been good. The facility was just sold to the new owners this month. They do have high staff turnover. However, overall, I would recommend Windrush Assisted Living to others.

The care for the residents is genuine. They look out for everyone as though they are their own family. My brother's time was short lived but he was treated with dignity. I would use this facility again if needed.

Sunabella is a great place for my mom and she loves it there. Very caring people. Even though mom fell and broke her hip I still feel that way enough that she will go back after rehab. Regardless of where a dementia patient might be accidents will happen

We moved my mom into Ansley Glen in [Date Removed] and she now calls it home. We could not have chose a better assisted living center for mom. The staff and residents have made her feel at home. My mom, loves sitting outside in the courtyard, watching the birds and turtle.

Make sure you visit love ones very regular basis.

The Wellington Manor Staff are caring, patient, and compassionate people, making your loved ones feel right at home. Two of the RA`s took the initiative to help my ninety-seven-year-old Mother in being able to walk on her walker again. This was a great achievement as it boosted her confidence level and increased the blood flow in her feet. The Activity Director is a hands-on, creative, charismatic, and enthusiastic person getting the residents involved in all of the activities. The monthly dinner events have different themes, music, and gourmet food that bring the Staff, Residents, and families together in a safe comfortable environment. Wellington Manor offers a variety of room layouts to meet the needs of the Senior. The outdoor green grounds are beautifully manicured and have a natural flow around the buildings on several sidewalks. There is plenty of ample parking. They offer an on-site hair salon and hair stylist. We recommend that you bring your Senior family member to see it.

It was a lovely time but unfortunately due to it being an assisted living and in the state of TN, they are no longer able to care for my father who needs full assistance. I wished this was notified to me sooner and as his mobility got worse. Now I'm scrambling to find a nursing home that's available asap, as he's stuck in bed until we do.

The family at the time was really welcoming, knowledgeable and made us feel right at home. It made the transition for my mom less anxious. The rooms are clean, great size and new appliances. The facility is clean and they have gotten better with the smell in the lobby which at time was very strong with a pee smell. When we signed up part of amenities was weekly transportation but that has not occurred since she moved in 2 months ago. There has also been staff changes including the director and no one returns calls except if you call to pay the rent. Overall, it serves my mom’s needs for the relative low cost compared to other communities.

My experience with the community, just to let you know there is not a lot of communication between me and the community. Most of my communications come from hospice.It seems to me that once she went on hospice care, they relaxed a lot of their nurses duties. But it is a very good nursing home.

Their role in his hospice care was outstanding. The care they gave towards the end was instrumental in helping us accept the inevitable. The fact that they honored him on his wall of veterans and gave us his final portrait was very touching. It helped his grandchild (our kid) towards the end too.