Mainstay Healthcare Management

We just moved Mom and Dad to Horizon. The move has been very positive. The staff have gone out of there way to be welcoming. The facilities are beautiful and the food service is delicious.

They have definitely helped socialize my Mother. She has only been there about six weeks now and I have seen a significant improvement in her. So far, a great experience.

I am very grateful with the staff of this facility. My mother was recently at this Facility to do rehab on the Nursing Home side. I have to honestly say that I was very impressed and grateful with the staff helping my family and watching my mother in this difficult time. I was very concerned and scared when I found out that my mother was going to need rehab. I have often heard about the many horror stories about Healthcare facilities in general and of course, I wanted to do the best I can to in turn provide for the woman that raised me my whole life giving her the best and making sure she knew it. Well I think, thanks to Savannah Court of Maitland's staff I can rest easy in knowing that I did just that. Everyone at the facility from the nurses, CNAs to the activity staff, Therapy and even the Higher ups helped put me at ease, by taking such great care of my mother and attending to her needs making sure she felt safe, comfortable and apart of a family. All the staff for every single day I went whatever time of day I went had a smile on there face like they really enjoyed and loved there jobs. My mother truly had a wonderful time there she enjoyed the friendly and hardworking staff, the fun activities and the amount of respect she was treated with. In closing I have to say that the managers in charge are all doing a great job in the running of this facility. They were there for me every step of the way supporting me, encouraging me, keeping me informed and working with me to help my mother have the best experience possible and getting her better. I am very grateful for the people working in this facility and from the bottom of my heart I thank you.

Now Quillen Manor, very impressive!!

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. They are worth a look, if you're looking into senior living in the area.

Our experience has been good so far. The staff is friendly and there is easy access to my loved one. The activities are really nice, the schedule is on the board so everyone know what's going on. The nurses are on top of getting the medications to the residents on time and things like that. We have been pleased.

My parent is residing at Atria. She does not have dementia yet but it became much too difficult to care for her at home. Admittedly, I selfishly chose Atria because of its convenience relative to where I live but it has been the best gamble I have ever made. The care there is outstanding. I sat still and watched while the management team turned over and, with the few bumps I took at the time, you have to remember that patience is a virtue. With the new management team in place everything has greatly improved. Patient care has gone up extremely; activities and entertainment for my mom and others has greatly improved; and the food provided has stepped up in quality and presentation very much. The only complaint my mom has ever had to me is that she wants to move back home. But that can only be expected as a complaint. I can’t provide her the care she needs nor would she really be as happy if she lived at home. She fails to remember all of her good times and all of the friends she has made at Atria. The facility has also undergone many physical improvements in the past 6 months or more. Atria has made outdoor renovations, dining upgrades, and has new furniture throughout. But the biggest renovation is my mother’s smile. She is finally very happy when it comes to where she lives and for the smiles she receives from other residents and the employees as well. Although my mom is very happy I will continue to visit her often so she knows that her family didn’t just get rid of her. I love her dearly and always will. I merely moved her to a better place for her to live. I assure you my mom will always receive the best care I can get for her. Thank you very much Atria for making that possible.

Everything has gone really well at Emeritus at Laurel Gardens. The staff at this facility are very nice and helped me understand how everything would work before he even moved in. That really helped us make the decision to place him here.

I was at Harbor Chase for respite care. Was very pleased with my room and the care I received.. Great view of the lake. Good walking area. Porch for enjoying the outside. Staff was very friendly and helful. Was not to fond of the ducks. They are entertaining to the fultime residents. Especially enjoyed the music when Janet played the piano and sang hymns.

I am more than happy with Horizon Bay at Orange City. It is just a top notch facility and deserves a five-star rating in all the categories right down the line. It is an excellent place for my loved one to be.

Horizon Bay just felt "right" from my first visit. We needed an assisted living facility for my mother-in-law, and after visiting several facilities, toured Horizon Bay. Even though they are in the midst of extensive renovations, the facility is clean and well-kept. The staff is very friendly and helpful. The restaurant-style dining is a great feature. My mother-in-law has said--quite often!--"If I can't be in my own home, this is a very nice place." We're happy if she's happy!

Wonderful community. You can see the moment you walk in that the associates care for the residents.

My sister and I met with Janet Altman and were pleased with the small home-like setting of this facility. The memory unit includes 13 apartments, each with private bathrooms. The staff were friendly and helpful. We met several residents and they all bragged on how nice Janet was. Janet played the piano and sang for us, and several of the residents in the lounge area joined in, along with one of the other associates. This one is SO much better than the first one we visited, and costs are comparable. The $4995/mo for a private room is all inclusive after paying a one time community fee of $3500 (yikes!). Pricey, but guess you get what you pay for. We were each presented with a box with two pastries when we got ready to leave. We sampled one and saved the 2nd one for Mom to enjoy. A group of residents were doing memory exercises (ex: flash card with a M on it, and asking residents to identify a candy that starts with M). They looked like they were having fun. In talking with Janet, we could see she really cared for the residents and it put us at ease. There was no Hard Sell like we got at [community name removed]. Just friendly tour and helpful information.

It is a bit pricey but the service is wonderful and the staff seem to genuinely care about the residents. The staff call the residents by name, hug them, and show respect and love. My mom is safe and I am thrilled that we found Ivy Springs with the help of "A Place for Mom."

When I needed Respite Care they did an unbelievably remarkable job to make it happen.

Everyone was AWESOME!!!!!!

We liked the Ivy Springs Manor a lot. My in-laws seemed to adjust well. They are getting involved and that's what we wanted. I would recommend this facility to anyone. It has been great. The facility is nice. It's very clean. The staff is very friendly and helpful. The value is excellent. They do a great job at taking care of my in-laws. The offer many activities. This is a really nice community. I am pleased.

The people there at Horizon Bay Lutz were very nice, very professional, and very caring. They treated my mom very well. She was only there for four days before she passed away, but during that time she was in very loving caring hands. Also, since my mother passed they did not make me pay for the full month which they very well could have done. I thought that was very professional of them.

I thought they did an excellent job at the Savannah Grand of Towne Lake (now called Insignia of Towne Lake). Unfortunately my loved one's stay here was only a very brief one, due to increased care needs, but I was very impressed by what they had to offer here. It's a beautilful community, the people are friendly, and the residents are well cared for.

I think they're doing a great job overall at Brookdale Florence. It is a nice looking place, and they take good care of the people who live here. My loved one can be a real tough customer, and they've really gone above and beyond trying to help him, they've been very accommodating. We're very pleased with the service and care.