Mainstay Healthcare Management

The staff was caring & engaging. The cost was reasonable & the food good. My only issue was the management was a little out of touch. Not terrible but not as on top of things. There was a change shortly after getting my relative situated. My sister was only there for three months before she passed away & she was in hospice care the last month, so my experience was probably not normal. My only issue was the need to be let in but a staff member, so sometimes you had to wait for someone to be available.

The staff is helpful and friendly, but there is not a nurse on campus all the time.

My experience with Wellington Manner while Mom was there was good. The staff was always willing to try to accommodate mom's needs.

I think it was a good place for my sister to be in. I loved working with [name removed]. He was essential in getting my sister settled into Cedar Creek. I was, also, very impressed with the activity calendar. There always seemed to be something to keep the residents active and engaged.

4 love it here!! Good meals, love my apartment, affordable rent!! We need a new hair dresser & nail salon. New staff are working on this concern

Admissions is great. Biggest concern is communication from nursing staff. And fall issues will become a problem if mobilities an issue.

Upon first visiting the facility, I was thoroughly impressed. It was exceptionally clean, and the staff member on duty at the time, [name removed], was warm, welcoming, and highly professional. My father was equally impressed from the very beginning. He has now been a resident for approximately two months, and overall, the experience has been very positive. While there has been some staff turnover, which is not uncommon in this field, the level of care remains strong. In my opinion, this is one of the better senior living facilities. The variety of activities available keeps my father engaged and active—almost as if he’s working a full-time job—which brings me great peace of mind. No facility is without its challenges, but this one stands out as well-maintained, thoughtfully run, and genuinely committed to resident well-being.

This facility needs more help. The ladies in dad's area are great but just so busy. They could have better choices. Cold hotdog in cold bun with chips in a bag is disgusting! They need some activities. Dad has nothing to do. On the print out for Friday it's says music activities which means cut the radio on in the living room??

Overall place very nice place for food and facilities. My wife and I only had a few issues with staffing support and overnight care. My mother in law clothes were not changed as frequently as we would have liked to been done daily. My mother had a few issues at the end of here days on this earth that she needed a shower one morning because of soiling herself and wife remade the bed while I had to give her a shower because my wife was not strong enough to help her walk. I know the facility is an assisted living facility, but I felt she needed a little attention. Also, they make you pay partial month but don’t refund a partial month.

Overall I'm satisfied. Food selections could be better. Staff communication could be better. Facility is clean and well taken care of. We chose this facility for the price and location (convenience to my house).

Staff has been caring and helpful. After previous assisted living had become outrageous in pricing increases and lacking in good staff to keep up care of facility and patients, this place was a blessing.

Overall a good experience. Staff appears to care about residents and are quick to respond to caregiver request for information. The activities coordinator seems to do a great job.of engaging the residents in activities. Some of the things promised to be corrected at move in still left undone despite several request from resident and promises by staff. However this has not overcast how well the living situation has met the more fundamental needs of our resident and her adjustment to the living environment.

Staff was friendly, but focused on task with the residents, giving assistance for ADL and medications. We were there on a holiday weekend and one activity scheduled did not happen as posted. We met the administrator and found him helpful and readily available to answer questions.

Some of the people there as far as the patients are a little nasty and you have to take it for what it's worth because they are a mix of different ailments to everybody so that's understood. I personally think all of these places are grossly overpriced!

I would suggest Azalea Gardens for those persons 80 years old or olde. The majority of the population living there appears to be that age and up, and the activities are more suited for older seniors rather than persons younger. The staff is friendly and attentive to those needing assistance. The rooms are spacious with good closer space.

What they could improve on would be trying to keep consistent staff and cooks. This was a selling point but not now. I believe it is under new management. Food quality has suffered

I would recommend. The facility is kept in good shape. The staff is very friendly/helpful

The staff was very friendly and seemed to care about mom. Also, the on site rehabilitation staff was very interested in mom's care.

My mom’s favorite thing about Wellington Manor Jackson is her room. She has her own thermostat which means her room is just as warm as she likes. There are activities planned for each day and she participles and usually will win a prize. There is an exercise class daily that she enjoys. The table where she eats her meals seats four and she has these three ladies eating each meal with her. Mom has made friends, we can both vouch that the staff is extremely kind and helpful. There is a beautician and a manicurist that come in to offer their services to the residence and their prices are compatible to the going rates. The only complaint she has is that her meals usually have a fried item and she tries not to eat fried foods. Mom has been at Wellington Manor since the last week of November and she says they have had some turn over with the chef position during her time there. Her room has a small fridge, microwave, counter with a cabinet over it, so she does have some of her favorite foods

My Aunt is living at Grace Manor. She says that the food is good and they seem very consistent. That have called me several times whenever she would accidentally fall of hurt herself in some way. They have been easy to deal with thus far and the staff will text with you.