Mainstay Healthcare Management

My mom was there a little over four months. The staff treated her like family. When the staff greeted her, they would say "Shirley, welcome home!" The majority of the staff did that, and you could tell she knew she was supposed to bet there. I loved that about them. I wrote them letters about that. I know there is a large turnover in most of these types of places, but I didn't see turnover there. I thought that was really good. My concern was that their staff was really minimal, and you could always use more help. Those ladies worked their tails off. They worked so hard and it really impressed me. Cleanliness was sometimes an issue, but whenever you have people with dementia trying to take care of themselves, it's going to be a little tough. I think that they were as clean as it was possible to be, and I was totally happy with them. Everyone was so friendly and kind, and I spent a lot of time there. I was there at breakfast, lunch, and dinner and they were always friendly. I really liked that they didn't have a long hallway, but a big rec room/dining room with multiple wings shooting off of it. The set up made it feel like more of a home.

She is in independent living. The food is a little bit lacking. I don't know if it is quality or whatever, but I hear complaints about that. She moved to a smaller apartment and she has a kitchenette, but she gets three meals a day included. I know that there are a lot of activities, but the only thing that she really does is Bingo. They have transportation, and she has started using that for the store and the doctor. She likes the people, and she has made friends. We've had a good interface with everyone there.

The patient to staff ratio is really good. The facilities, particular the Alzheimer's/memory care unit, is very good. The food is pretty good too. The staff seems willing to do anything they can to help out. Most of the facilities in the area tend to use prescription bubble packs and charge extra money for that although Wellington Place ahs a thing worked out with the pharmacy that provides some additional help for veterans and veterans' spouses.

I think everything that they're doing is very good. They have lots of activities like bingo, people come in that play music and people coming in from ministries. Then they have sewing activities where they put quilts together and things like that. The meals are very good. They're well balanced.

Their administrators were far more realistic and forthcoming. It was very similar to the one in AIken, their idea's the same, it's a chain, the idea is a good one and the difference was the administrators were much more straight shooters. It's bigger, but the way they break it up is rooms placed around a circle so the person in the center has a certain number of doors they watch and it's the same ration of staff to people.

We chose Harborchase of Columbia because of the convenient location it provides for our family. It is located right off a very nice housing development and has easy access to the highway. The value we got here was better then what we would have received at other communities we looked at. There is some place of high traffic that could use a little more cleaning but overall it is a very good community and we would recommend it to anyone.

This is my first experience with a Memory Care Facility and I am satisfied. Marsh View Senior Living was competitively priced and the staff is very friendly.

I felt immediately comfortable. I currently use a walker and I didn't feel out of place as the majority of tenants use one.

Each family must look out for their loved one's interests and stay on top of care keeping the staff informed if there are areas of concern on a regular basis. I have learned to be an advocate for my mother through trials. We must learn to be healthcare advocates in every way we can and not trust that everything is done as we would want it to be.

Mom is overall enjoying Wellington Manor. She still talks about wanting to live at her home & that's why she is not completely content there. When [name removed] left I was worried it would not be as good as it was before but the new administrator is very attentive and doing a great job.

I love the folks who work there. They LOVE their residents.

We are no longer living at Osprey Manor. We thought at the time it was the level of care that we needed. I will say this. Everyone who works there from [name removed] kitchen staff, cleaning & maintenance are wonderful. That type of living just wasn't for us.

My loved one was here several years. It was affordable and close to my home. I would recommend to other

Many of the workers are very nice, attentive, and caring. The facility is clean and well kept. I feel her medications and hygiene are well managed. I have run into some billing issues, I feel the facility is understaffed at times, and getting someone on the phone for updates, especially after normal business hours, is almost impossible.

Our time with Ivy Springs was a short time. The initial on boarding was fantastic and they were able to get my dad a room right away. The staff was great. Once dad got in - the first week was good. We did have to work through some challenges with the hospice and the pharmacy and then just acquaint dad with the process. Had a couple occasions where the response time was longer, but brought that up with the management team and they addressed it. We were getting into a bit of a groove and adjusting dad's meds, but unfortunately, he passed that second week

4.5 overall. What we like the most about Sunburst Community Care is that they are resident friendly. Know & greet them by name. Staff interacts with residents. Activities keep them busy and entertained.

They are not equipped to handle all the way to end of life. I would recommend to others.

The facility was always clear. The R/A were helpful. Soiled laundry was removed from room immediately. Lovely outside porches

Fairforest Grove provides a safe and comfortable place for my mother. She receives the care and attention she needs on the level she requires. Her care and keep are affordable and within her financial means. The staff is pleasant and professional.

I enjoy the socializing with others my age. Most of the staff are kind. The front office is amazing. I enjoy the Bible study groups. Laughing at bingo. I find that we become family. I didn’t want to move here but in a couple of weeks I adjusted. Now it feels like home. I appreciate the support and kindness that I received here. I have been here 4 years.