Life Care Services LLC

This is a pretty place in a nice location. The interior is dated, and the residents seem generally older than I am. It could be of interest if I decided I wanted a place without a buy-in.

It was way too big for mom. She likes small communities and bridge so that wouldn't have worked for her

A little pricey, better choices available form a cost standpoint.

Loved director. Not so sure we want that plan. Liked the villas. Honestly was not sure that was not a 'hustle'. But told deposit is refundable within 60 days.

Based on size and layout, I worry about changes in resident behavioral changes being recognized and addressed promptly. Very old facility,

Clean, secure. Stark decor. Limited space. Not as friendly staff. Community shower/tub. Smaller rooms. Some outside area.

4th floor 1 bed 600 sq.ft full kitchen with micro. $3,600 includes assisting daily + 3 meals a day 8:00am 12:00pm and 5:00pm Does have guest apt for $60.00 a night + breakfast. $11.00 for dinner. No outside noise.

I visited toured the assisted living and the skill care facilities. The rooms are all nice, like living at home. Big closets. Assisted living requires one to bring all furnishings etc. I didn't ask about cats. The corners were a little frayed, but the skill care may be what we need for the short term.

Buy-in required for independent living.

Don't go there. It is like a jail sentence. They seem to care more about profit margins than servicing the residents, complete with absurd protocols just to keep themselves from being slapped with a lawsuit especially during COVID-19, with no regard for humanity or the mental health of residents. In other words, let the patient suffer or die first. Do nothing without a directive from a physician.

My family member was taken by ambulance to Paoli Hospital twice, and Bellingham did not notify me either time. How does that even happen? He liked the place, but admittedly, he did not have high expectations. People there were friendly.

My father lived at First & Main Lewis Center for 21-22 months. It is a beautiful facility. There is a piano and sunroom. I did not see any newspapers or magazines. There were children's books in the memory care unit. My father would complain that it is boring. He did not like to sit and watch TV and had always led an active lifestyle. He liked to walk, garden, and swim, but the only time he did that was when we had the opportunity to do that was when he was with us. I was told I would get weekly updates, but I never received one update. The first newsletter arrived a week after he died.

My mother has been four months and unfortunately the cost is too high for what you get. Yes it is brand new and very pretty, but this property is poorly managed and isn’t filling up with residents. One leaves, one checks in and basically they are just treading water! The food isn’t good despite reviews that say it is. It’s either too salty or fat or not seasoned. At times they give a very good meal but it’s random. The every day menu gets boring. They say they have dietary but there’s never any access to anyone, because they are understaffed it’s hard to find a nurse to ask for medication lists etc... some of the staff is caring but most are unprofessional including upper management. Most places have unlimited snacks- Clarendale pad locks the snacks! Most have live religious sermons, they say they can’t do to their demographics? Well this could take forever and we don’t have it, so we are moving to a homey or plane that caters to the residents and family’s! Who give a Christmas party for residents not just their business pals. It’s just plain overpriced!

They took good care of my Dad in the Skilled Nursing Area. They had some communication issues that did cause some big confusion on the part of the family. I believe the Rehabilitation and Social Work staff would greatly benefit from extra training in active listening.

After touring the facility and reviewing the services provided and the activities offered, we decided on Memory Care for my mom at Clarendale of Algonquin. I've recently discovered that the calendar of activities for Memory Care is not accurate. While visiting my mom, we decided to escort her to one of the activities listed on the calendar and we were very disappointed to find out that they don't follow the calendar at all. I've visited my mom on several occasions and the staff is pleasant enough, but not really engaged. Prior to moving into Clarendale my mom was in the day program at Family Alliance. What a wonderful program! The calendar of activities is real and the employees are very engaged and seem to be having as much fun as the participants. I feel I was misled into believing that I would be getting the same level of care at Clarendale.

I had recently taken a tour of this community and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them. The facility was brand new and they where just get everything organized and in place especially in memory care. I just wanted something more established for my husband.

Over all a very nice community. Lovely people living and creating a beautiful neighborhood. It is approximately 8 years old and in that time however the quality of services has changed. The dining experiences started almost gourmet but has declined. This is after constant turnover of staff and food services. Presently at a very mediocre level and disappointing for the monthly fees chaged. The turn over of directors and staff is concerning and is not reassuring that things are improving . The most difficult area in the living system is the health center. The staff is extremely good hearted but clearly they do not have the staff to give quality care. It has always been on a skeletal staff. They don't pay the caregivers enough to give them an incentive to improve. Seems to be little oversight to correct these problems. AIDS stand around and wait until someone does their work. Morale is low so patient care suffers. I am very reluctant to use their health care again

Misleading statements and misinformation from marketing saleswoman undermines trust . Regency Oaks Management should be honest and show integrity. When we complained about being mislead nothing was done by management.

My parents were satisfied with their independent living apartment at Bellingham for several years. Their only major complaint was the significant yearly increase in rent, which some of their friends ultimately could not afford and had to leave. As health declined so did the opinion of the services at Parklane/Bellingham. The staff's communication was inconsistent and frustrating. Case planning was heavily influenced by financial priorities. Beware and get everything in writing.

Apartment was not REALLY ready as promised (counter-top was not replaced; one broken drawer slide; new carpet, but hard floors were dirty; entry way not painted; bathroom faucet broken; toggle bolts on toilet were not cut; etc.).