Life Care Services LLC

Was very interested to tour this facility since it's location is very convenient for all of our family members. Entrance into Memory Care Area was quite odd and confusing if you were unfamiliar or a first time visitor. High ratio of female patients, only 8-9 males. 2 outdoor secured courtyards on the smaller side. 50+ beds divided into 4 "neighborhoods" with 13 residents each on 2 floors. Only a private room available, room was of nice size with a large window. Private bathrooms do not have showers/tubs. Shower room is shared by 6-7 patients and they must be escorted by a staff member. staffing ratios 1:6.5. Facility is 20+ years old and decor was dated, carpet spotted and snagging in some hallways. Toured between 4-5 PM and residents were clustered in a living room area, TV was not on and staff was not actively engaging with residents. Units had a full activity schedule posted but we were not there during any of the activities. Our tour guide said they going to be starting a new program with new games starting in November. Care costs were very comparable to other toured facilities but there was also a $3,000 buy in fee.

This was a different community. What I called assisted living was actually considered independent living which as very nice. When we were there they were having "happy hour". Everyone was friendly and it was a nice facility. However the Personal Care (memory care portion to me) was darker, smaller and I didn't care for that portion.

Common areas were small. I did not observe residents being social. Assisted living has many issues, complaints on Yelp.

The place is nice and the staff and people who live there are very nice. However upon death or relocation you are obligated to pay three months fees, (around 2000/ month). You basically are giving the 90% of the cost to Sedgebrook until they sell your unit.The issue here is they are in no hurry to sell and do not communicate with you regarding the progress of the sale. They only offer excuses when your call to why it has not moved. Very nice to be able to hold onto others money. We have had a place available for seven months and their no movement. The communication is horrible. I advise you to ask many questions about this before you sign on the dotted line.

This is a larger community that looked like a nice clean community when we visited. The person that took us on tour was nice. They seemed to offer some nice amenities including a swimming pool.

It is Fair. I spoke to some residents and they liked the facility. We were not offered to partake in lunch and we thought it was rude to walk us through the dinner area while residents were eating. We are waiting until we tour other facilities to get a better view of this location.

We toured this community for care. The set up does not allow the staff to have "eyes on" residents at all time. This concerned us as our mother is a fall risk. The menu is typical of these types of facilities. We would recommend families tour this location as a possible option, but the cost is higher than other locations due to being in The Villages.

The main person was out and we had a different person give us the tour. It was good and I was shown a nice apartment. However the units were too far from the main area and one would have to go outside to get to places and it was not going to fit for my mom. I did not want her to walk far to her meals.

My family experience in this community was a fair one. My uncle is back at home now, and he is taking care of himself. I was not one hundred percent satisfied with our experiences in this community. Their billing system needs improvement. We are dealing with issue in regarding the bills he received during his stay. The staff is kind, and helpful when needed. They do a good job with the cleanliness of the community. However until we sort out this billing issue, I can not recommend this community.

This location was quite nice. It offered plenty of amenities and food choices. Our main concern was that we did not need as many amenities as what we had to pay for, so this site seemed to be a bit costly for our liking.

I wasn't very impressed with the rooms here. They had curtains around the beds like a hospital. One positive thing is I liked the way the cafeteria was set up. We had lunch during our tour and it was very good.

We had a nice tour of this community. The staff was kind, and friendly. The community looked nice, everything was well kept. The atmosphere of the community was very mellow. It was quite as active as I would had liked. My father wanted a more "hopping" community.

Very nice community, my mother in law is doing very well since her move here. We do feel she is receiving good care, and in good facility. Everyone has been very helpful, and kind. Overall all is well, and I would recommend this community.

My tour of this community was a pretty good one, everything well. Everyone was friendly, and kind to my family, and I. The community was well maintained, and well-kept from what we saw. The experience was a nice one, but it wasn't the facility for my in laws.

My father had a pretty good respite stay experience here at this community. I was satisfied with his stay at this community. I know he was safe, and good hands. They have good staff. They kept me up to date on information about my father. It was a nice experience, but I would say their rates are expensive.

We toured this community for my mother in law, and her needs. The tour went very well. This is a very nice community. Everyone was very pleasant, and courteous. The community looked great, everything was very well-kept. It is a very nice place, but a to expensive for our budget.

I recently toured this facility while looking for a place for my grandmother. The receptionist that greeted me was lovely. While waiting in what they call the "pub" area I noticed some staining on the carpet, odd for a place thats been open for just over a year. A red headed woman named [Removed], I believe, was the one who gave us the tour. She was a little pushy and annoying, but no big deal. It was going well, but I noticed that not many people seemed to be around. I asked about recreational activities and if there were any trips. She seemed excited to tell me that they go all over, but when I looked at the activity board all I saw was Tim Hortons and Scenic drive? Really? Other facilities had trips to Atlantic City and more fun and engaging things going on. I also noticed that it seemed no real activities were taking place. There were a few ladies playing cards and what seemed like too many people squished into a small "television room." While walking through the hallway there was a short aide with glasses and dark hair pulled black yelling about who she was showering next and what beds she had made. Very inappropriate and awkward. I denied the tour of the memory care unit as my grandmother is very with it, but from the amount of time I was in the facility it appeared they have a very eclectic group of people living there. Many were very visibly confused and I noted that the nurses were very calm and sweet while assisting them, but it seemed like a red flag to me. From what I gathered from touring over 15 facilities is that assisted livings are more so for the independent and I didn't get that impression from The Brielle. When I heard the pricing, though in our range, it seemed highly over valued. I think The Brielle needs about 2-3 more years before they truly can get it together. They also failed to mentioned that their water system is being treated for Legionnaires disease, I learned that from google...

They were a no show on my schedule appointment. To be fair, I don't think enough time had lapsed for updating. The only thing we saw was the reception area,

My first impression of this community was really good, everything was really beautiful. They offer valet parking and the building inside and out looked very high end as well as a beautiful view of the water. Once I got to the residence I started to have concerns. They where at a very low capacity and I saw no interaction with the staff going on anywhere. I also witnessed a few staff members just standing around talking and texting.

The actual facility seemed nice, although I get the feeling that the Assisted Living residents and the Independent Living residents are treated differently. They don't even eat the same food. I did not get a happy, warm feeling from the staff or the residents. I felt rushed on the tour, which seemed suspicious. Saw a lot of staff "goofing off." And I read bad reviews about the food, the turnover in staff, and trouble with maintenance. While we were there, a resident's daughter was complaining that her mother's smoke alarm had been beeping for days.