Life Care Services LLC

The staff works very hard to make the residents comfortable except at nights. Don’t know if they are over worked or just don’t care, my Mother fell after trying several times to call an attendent and tried to go to the restroom by herself. She fell and broke her leg which has not healed, but they haven’t checked it in over a year for healing. The staff is short handed but do the best they can, but they need more help. The food could use a little more variety, though I know you are limited by many dietary limitations. On the whole I think you do okay, though admin needs compassion training!

It is wonderful that my wife and I are in the same building and I can be with her, especially for all of the meals. We are still working out if we can get more flexibility on the menu and we think that could be improved. Other than that we are doing just fine here.

My loved one just picked another community. I liked this community actually better than the community that my loved one went with but in the end of things I had to go with my loved ones wishes.

This was a nice community but we were sold on another community due to the executive manager and the connection that we felt.

The pool is a major disappointment, as the deepest part is 4 feet only in the middle, and there is only six feet wide.. There is no good place to stretch in the pool or exercise. They need more staff to be able to assist the residents. The food isn't well prepared, and often comes cold. The rooms are spacious, though.

Our family had an in person tour and it felt very much like an industrial warehouse. It was not very farm, and when you looked down the hallways we did not see any staff or residents, it just seemed dark.

The caregivers that work here are overworked and understaffed. I was disappointed with the administration. There was a call I got from administration, and called back them back several times with no answer. I finally spoke to a social worker to assist with setting up hospice for my loved one three days. The administration is friendly and helpful prior to move-in, but after there is no follow up with our concerns.

Our family had an in person tour and it was so nice we wanting to get on the waiting list immediately, it was out top choice. However, we were working with a hospice nurse who said that The Delaney is a good community but because it is so large your loved one may get over looked. We also felt like they were not geared towards those who needed quite a bit of assistance.

The place was kind of run-down. They show us an unfinished cottage and the parking was just to far for my mom.

The transition is a really big part but they could do a better job with communication, Its been a good place but there is room for improvement. The food could be better. More programs for the residents would be more beneficial.

They have a happy hour from 4-5, and now it is canceled all together. I feel good about the staff. The activities have stopped due to covid. The location is good its just hard to judge during these covid standards.

The community is very neat and clean and the staff is friendly. I would like to see management do more for the residents. I think they could do better

Our family had a virtual tour and our loved ones felt like the community was to small, and really did not care for it. Also they did not like the specific location it was in.

I like that I have an independent cottage where I could bring my dogs, which was hard to find. There's a dog park right next door and a library, which is nice. Some things about independent living are frustrating. For instance, they're not able to things like take your blood pressure. Activities are getting better, considering the pandemic. They can be evasive/vague with communication to the residents. They've also seemed unconcerned with a common area porch that needs attention. There are things they say they'll do that are not done on time. The food is lacking in variety - chicken pretty much every night, and they give fancy titles to ordinary dishes. They do have a residential council meeting each month where the residents can voice their concerns. But I don't feel like any of the residents actually do voice their concerns.

Be aware it is an assisted living and has very limited medical resources. I would not recommend this community to others based on my experience.

The community is nice. The sales guy makes it seem like Club Med and it isn't. The confidence of the staff is getting better and the responsiveness of the staff is getting better towards the residents.

It is a good place but not someone with memory care needs. My loved one declined quickly when they entered into the community. There was a medical issue and we are unaware of how long it was before the staff were made aware of this. They couldn't take care of my loved one needs even though they said they could during the initial assessment.

We virtually toured this community and it was very nice. The staff was very friendly and shared a lot of great information. The tour was good but we couldn't do an in-person tour due to Covid.

Only independent living available. Did not receive brochure. Person I spoke to was very easy to speak with. Did not see any residents moving around in the facility. Very quiet in hallways.

We did a virtual tour with the community. It was very nice and the staff was friendly, they answered all of our questions and tried to make the virtual tour as good as it can be.