Life Care Services LLC

I just finished a stay at Monarch landing and her are my comments. The facility is very, very nice and very clean and does not have any odor. The food is hit and miss. The CNA’s and nurses were very good, there were a few that were only so, so. Therapy was also very good. They worked with you very well and made you want to do therapy. The management staff was horrible. They did not show even the slightest concern for the patients. They treated me as if I was a burden to them. The Director was the worst of the group. I am not sure why she has such an attitude but she certainly is not a people person. Unfortunately, she has the rest of her staff following her lead. If you don’t have to deal with her or her team everything would be a nice.

Nice Area in Seminole. Lots of conveniences , shopping at the mall across the street, theatre nearby, food shopping. However even though studio apt. is spacious , one had to bring own dbl size mattress to create area spacious area of rest.

Tour went well we are moving toward a decision in april.

Looked nice, but not as good as others regarding size (big) with LONG halls to manage for impaired walking for spouse. Required moving to another apartment if moving up to assisted living -- also for spouse.

Like that it is a gated community with individual living space w/garage. No complaints. Everything was nice except the kitchen was small and outdated. The cost $3595 monthly is based on location and gated community.

I looked at the Dallas Retirement Village when I was looking for a new place to live. I thought that the community itself was very nice, however, I did not like that I would have had to buy into the community. I would have had to sell my house, and I just wasn't comfortable with that.

Was very interested to tour this facility since it's location is very convenient for all of our family members. Entrance into Memory Care Area was quite odd and confusing if you were unfamiliar or a first time visitor. High ratio of female patients, only 8-9 males. 2 outdoor secured courtyards on the smaller side. 50+ beds divided into 4 "neighborhoods" with 13 residents each on 2 floors. Only a private room available, room was of nice size with a large window. Private bathrooms do not have showers/tubs. Shower room is shared by 6-7 patients and they must be escorted by a staff member. staffing ratios 1:6.5. Facility is 20+ years old and decor was dated, carpet spotted and snagging in some hallways. Toured between 4-5 PM and residents were clustered in a living room area, TV was not on and staff was not actively engaging with residents. Units had a full activity schedule posted but we were not there during any of the activities. Our tour guide said they going to be starting a new program with new games starting in November. Care costs were very comparable to other toured facilities but there was also a $3,000 buy in fee.

This was a different community. What I called assisted living was actually considered independent living which as very nice. When we were there they were having "happy hour". Everyone was friendly and it was a nice facility. However the Personal Care (memory care portion to me) was darker, smaller and I didn't care for that portion.

Common areas were small. I did not observe residents being social. Assisted living has many issues, complaints on Yelp.

The place is nice and the staff and people who live there are very nice. However upon death or relocation you are obligated to pay three months fees, (around 2000/ month). You basically are giving the 90% of the cost to Sedgebrook until they sell your unit.The issue here is they are in no hurry to sell and do not communicate with you regarding the progress of the sale. They only offer excuses when your call to why it has not moved. Very nice to be able to hold onto others money. We have had a place available for seven months and their no movement. The communication is horrible. I advise you to ask many questions about this before you sign on the dotted line.

This is a larger community that looked like a nice clean community when we visited. The person that took us on tour was nice. They seemed to offer some nice amenities including a swimming pool.

It is Fair. I spoke to some residents and they liked the facility. We were not offered to partake in lunch and we thought it was rude to walk us through the dinner area while residents were eating. We are waiting until we tour other facilities to get a better view of this location.

We toured this community for care. The set up does not allow the staff to have "eyes on" residents at all time. This concerned us as our mother is a fall risk. The menu is typical of these types of facilities. We would recommend families tour this location as a possible option, but the cost is higher than other locations due to being in The Villages.

The main person was out and we had a different person give us the tour. It was good and I was shown a nice apartment. However the units were too far from the main area and one would have to go outside to get to places and it was not going to fit for my mom. I did not want her to walk far to her meals.

My family experience in this community was a fair one. My uncle is back at home now, and he is taking care of himself. I was not one hundred percent satisfied with our experiences in this community. Their billing system needs improvement. We are dealing with issue in regarding the bills he received during his stay. The staff is kind, and helpful when needed. They do a good job with the cleanliness of the community. However until we sort out this billing issue, I can not recommend this community.

I wasn't very impressed with the rooms here. They had curtains around the beds like a hospital. One positive thing is I liked the way the cafeteria was set up. We had lunch during our tour and it was very good.

We had a nice tour of this community. The staff was kind, and friendly. The community looked nice, everything was well kept. The atmosphere of the community was very mellow. It was quite as active as I would had liked. My father wanted a more "hopping" community.

Very nice community, my mother in law is doing very well since her move here. We do feel she is receiving good care, and in good facility. Everyone has been very helpful, and kind. Overall all is well, and I would recommend this community.

My tour of this community was a pretty good one, everything well. Everyone was friendly, and kind to my family, and I. The community was well maintained, and well-kept from what we saw. The experience was a nice one, but it wasn't the facility for my in laws.

My father had a pretty good respite stay experience here at this community. I was satisfied with his stay at this community. I know he was safe, and good hands. They have good staff. They kept me up to date on information about my father. It was a nice experience, but I would say their rates are expensive.