Life Care Services LLC

I would recommend this community to others. They provide excellent meals and a good variety to choose from. Activities to help keep active and participate for enjoyment. The staff is very nice and always helpful here.I am very happy to be in a clean enviroment here.

They do a great job cleaning my dad's apartment and maintaining the building. The community is updated and nicely decorated. My dad has no complaints about the food. They just added a full time director Jennifer who has some great ideas and wants to make some changes. The community offers many activities such as movies, games, and exercise. They could benefit by adding more activities to stimulate those with mild dementia. My dad would benefit from an improved exercise program by adding some exercise equipment.

It offered the exact thing I wanted. I was really interested in Aging in place, and they really had the whole package. I wasn't aware until I got there that there was a buy-in. The biggest thing I don't like is when they ring the doorbell and they run off, and leave the food sitting on the floor.

To be completely honest, I loved what I saw on my tour with the Executive Chef, as I have a culinary arts degree. I was rather disappointed that I arrived to find that my appointment had not been confirmed as the website A Place for Mom had suggested....this is not the only place I showed up without an appointment. I was totally impressed with their facility. The Chef could not answer most of my questions, he was taking me on a tour since everyone else was in a class. Seriously, not the fault of anyone except A Place for Mom. He was kind and answered all my questions as best as he could, and was so nice to print off the weekly menu for me because both my parents have dementia and getting them to eat is really an obstacle! I would have loved for my parents to have stayed here if it was closer to my home and I knew what exactly the fees were. It is possible that I did miss a call from this place due to the fact that I had to return to NC to take care of my parents. I did use my Clearwater home phone # as my contact.

There are many very good things to say about this facility. They are all in the company's brochure and do not need repeating here. Rather, I will focus on those things that can be improved upon. More encouragement from staff, perhaps even taking a firm lead, to get residents to attend activities suitable for their individual requirements/abilities/tastes. This would include the "take a stroll outdoors" events, especially for those with limited mobility or eyesight. I have heard residents respond to the question "How are you today?" with "I'm bored." "All I do is sit in my room and watch TV." "The nurse asked me 'what I want to do today' I said, go home." Strive to eliminate all negative responses to such questions. Yes, we're in Florida, but is it a requirement that all aides work on Florida Time? Step lively folks! At least give the impression that you like your work and are seriously interested in helping people who can no longer entirely take care of themselves. WAIT!!! How about thinking about whether you would be happy with your level of service when you reach your clients' age?

So far so good - Love the place. Mom was very scared initially. Since her husband of 72 years passed in April she is lost without him. She has Alzheimers, but appears to be settling in. For the price I would strongly recommend Eastcastle. Everyone has been courteous and helpful

My dad lived at Parkwood for ten years. The staff was consistently friendly and cooperative. The community atmosphere was just what dad was looking for, and he thrived. In the Parkwood community. One of the other things that sets Parkwood apart is that each apartment opens to the outside and faces a courtyard with a gazebo.

Our stay at the Presidential Place was very nice. Everhthing was very clean and the staff and otber guests were very nice. The best thing during my brother n law's stay was that the chef, who was also Hungarian, took the time to sing Hungarian songs with her. Her eyes would just light up when he would sing with her. Thank you very much to everyone at the Presidential Place.

I think it's horribly expensive but it's comparable to everything around it so I guess it's fair. They have group exercise, movies, cards and games, and a group outing but they are not always happening when they say they're going to happen. My mother doesn't like the food but my father seems satisfied with it.

The food is fine. I'd give it 3 1/2 to 4, but if you don't eat in the dining room, it comes cold and in a brown bag this was my biggest complaint. I think they're all way overpriced. I would recommend this community to other families. My aunt was deaf and isolated herself so she didn't participate in any of the activities. I did see on the schedule what they were offering, and it looked like the other residence were enjoying themselves. The staff also seemed to be better than the other places she was in as well.

There a lot of positives however where it falls short is in the care. My sister is in level three assisted living. There are four levels. We had to get her an aide because although she could move up to level four, the care wouldn't improve. Many residents have now have aides. Once you have an aide they do less. They won't shower. They tell you have the aide do it. The hallways in the resident floors are very warm with little ventilation. My sister is on the third floor and it's beginning to smell badly. The apartments are kept clean however. I'm sure there are worse places. If they would just improve or do better supervision of the care staff the place would be great. Thanks for asking for an update.

Senior Helpers are hit or miss. Some were fabulous, others did the bare minimum (if that) and left. Communication was not great. My aunt had a fall and someone did leave me a voicemail, but there was no indication of a concern in the message and they did not call back.

I think everything would be a five with the exception of finalizing the contract and agreement, which I would give a one or a two. I thought that they were a little loose with ethical considerations and allowing my mother and 85 year-old woman to put the initial charge on a credit card and also included picking her up because she didn't have transportation and taking her back.

Honestly they were just so so!! Apartment were old, tiny, and way over priced. The tenants there were nice, and the staff was just ok. They were all nice before my mom moved in. Afterwards they were less accommodating. My mom really didn't like it there. Mom tried to eat downstairs one day for lunch, and they told her she had to move as other tenants there had claimed that table??? My mom felt so uncomfortable!!

To tell you the truth I'm disappointed. Not enough staff to handle the number of residents. I visited my mom [name removed] last week to find she didn't get a shower. She said no one came in. Also we have been waiting for a one bedroom on the first floor. She gets disoriented being in the 2nd floor. No one's around. Also, my sister said the food quality is not the same as what they served during an orientation visit!

The facility does not allow the use of gait belts when helping residents. Also they will not allow residents who require the use of Hoyer lifts or sit to stand lifts. The administration staff does not use voice mail and is not prompt at returning messages when left with the front desk staff.

Food always served cold at dinner, they found most folks order pick up. Staff was great, parents not happy with residents for their lifestyle. Hard to make friends, so they said. They were in a villa which are great. Saw 2 apartments while touring, I though they were fine.

My mom liked the frequent entertainers. The entertainment was high quality. They do a more organized job on assisted living side of organizing things. They always let the residents do whichever activities even if on the independent living side- she could go to the assisted living activities. Entertainment was especially well liked. Social mixers could be organized to help with making friends. Price was good. The maintenance people were not very available- elevators out frequently, carpet worn especially on resident floors.

Room old but OK. Staff is great activities fun and good for the brain. Food leave a lot too be desired. Too much chicken. Creamed soups are thinned too much cream should not be watered of milk over.

My mom is borderline between independent living and assisted care, and the residents of Avalon are borderline assisted living and memory care. My mom found very few residents that she could have a conversation with. She moved to an independent care facility and is much happier.