Life Care Services LLC

We have the best residents. I absolutely love them to death. Just the whole environment is really nice. The people are friendly, and the staff are friendly. The staff are pretty responsive to anything we've needed or have had questions about. We love our apartment. We have 1-bedroom/1-bath, and that's all we really needed. This one has a den, and most of the other places we looked at didn't have that. So it's the perfect place for our kitty and a desk. The only issue we've had is the carpet didn't have any padding, which was hurting my feet. But when we mentioned it, they came and changed the carpet out for us. I would definitely recommend them.

They've made my mom feel really welcome. She has made multiple friends. They've had two lockdowns since she's been there, so it's been tough. But overall she likes it. This is her first time living in an apartment, so it has been a big change for her. But she loves her apartment. It's about the same size as her house was, and she has a nice balcony, which she enjoys. And she has a full kitchen, which allows her to keep cooking.

When we have had concerns or questions they were addressed quickly and professionally. They take the time to listen to you and if we aren't able to get a hold of someone they call back in a timely manner. We would recommend this community to others, and have recommend this community to others. When we needed them they were there, they give us peace of mind and we are able to sleep at night.

There are some very good things about Clarendale. The location is great, it is walking distance to everything you might need. The administrative staff are top notch and go out of their way to please you. The facilities are beautiful, clean, and well kept. They have tons of variety on apartment size and layouts. They do have quite a bit of activities provided, but they are in between activities directors right now. They have transportation on demand as well which is a big plus. They do have storage you can rent as well as covered parking. I do think they could use some improvement on food and the food service. They could focus on the quality and variety of the meals as well as how they administer the meals. I think they need some more accommodating kitchen staff. We are extremely pleased with our decision and their responsiveness, I just think they need to work on the food and food service.

I have been a resident in a garden home for 8 years and recommend the community to anyone ready to enjoy their "later years". The best thing about living here is that you meet so many interesting residents, many of whom have settled in Birmingham to be with their children or other family member. They are happy to begin new friendships in the beautiful facility and the surroundings.

They had dark décor and the community could us an update. They had very nice staff, though it wasn't the right fit.

This community was nice but my loved ones liked another one better. This community was under the same parent company of the one we went with. It was just a little older also and my parents wanted something newer.

It is a really great facility, but they are having issues with staffing recently. There is a lot of turnover happening and that is now impacting the food as well.

This is a nice community. There has been some struggles with staffing; however, they are doing the best they can with the staffing they have. They seem to really care about the residents. There are games, bingo, charades, happy hour, music, outside musicians. arts and crafts, and more are some of the activities offered.

The friendliness of everyone really did stand out to us at first, the staff and residents were just very nice. Also, when we originally toured we got to see the apartment our loved one was going to be staying in, and it was brand new, nice and very clean.

Our family had an in person tour and Clarendale is a beautiful facility, they gave off a very good first impression.

So far, other than some questions about Covid restrictions and sometimes not getting good communication, overall we've been very happy. It's a very pretty place. When you drive up, it looks like a condominium / apartments and is very welcoming, which is not what we experienced at other places we visited. My mom has had some wonderful staff that she absolutely adores, and others she's not been really happy with. She's not really happy with the food. She tells me that it's bland. But she does seem to be very happy with the activities.

We had an in person tour and it is a very nice community but it s very large. We thought for our friends situation a smaller community would be less overwhelming and easier to adjust.

The staff have been available when I've called them. There could be an improvement with the food. But the facility is pretty clean. There's a lot of activities going on. And they provide a shuttle back and forth to doctor appointments, which has helped me out a lot. You can get your hair cut at the facility, which is nice. They clean the apartments and do laundry for the residents. They also provide necklaces with an emergency call button for the residents to wear. It's expensive, and compared to other places they're a bit higher. But it has been very helpful, and we've been satisfied with them.

This community was just not homey, and did not give that warm feeling that we were looking for for our loved one. The tour people were very accommodating on the tour the community just did not fit our needs.

It is a very nice place to live. The only real problem I've had is the nurses don't respond to my call as quick as they could, but they're working on that. They might not have enough help. But I like just about everything else about living here.

Mom is shifting from independent living to assisted living and I think when I was first interviewing, I was mistaken on some things. The staff has been just wonderful, they are really meeting mom and getting to know her and what her needs are. The food is truly wonderful and she really enjoys the meals. I would recommend independent living if you are truly independent, but I am not sure on the assisted living portion of the facility just yet.

We chose Freedom Village because they have continued care here, independent living, assisted living, skilled nursing, rehab, memory care, hospice. This is great because you do not have to move your loved one if they need more care. My dad decided he did not like the location of his room and they let him move rooms and they helped set up his new room for him which was helpful. The administrative is not good with communication and is slow to respond to messages I have left. Overall, I would recommend to others looking.

They need more places for residents to be able to enjoy the outside. I would recommend this community to others based on my experience. The food is good and they do have lots of activities available.

My husband lives in their memory care. The facility is beautiful. The caregivers work hard to give the best care. We are impressed with all the activities they have for the community.