Life Care Services LLC

This facility is pretty new, very clean. The staff is very friendly, always willing to help. They do offer activities, but my mom doesn't participate. They offer housekeeping and laundry services which seem good so far. The only reason I did a 4 on quality of care is the agency nurses. The nurses that are employees of the facility are great, but most of the agency nurses are not that great.

I toured this community and it was nice. It was an exceptionally large facility, which could be a good fit or not so good depending on your needs.

The value for the money is outrageously priced. They take pretty good care of the the resiedents. They need to improve on their prices.

It seems to be a nice facility overall, although their memory care unit is lacking. The residents there are in pretty bad shape and unable to communicate, and the workers in that area don't seem to be the best people for that particular job. If your loved one is also in bad shape, it might be a better fit for them. But I would not want to transfer my loved one, who wants to remain active and is communicative, to that section. Our experience on the assisted living side has been decent, although there aren't enough activities to keep him happy.

I like my house cleaner [name removed] so far she does a great job.

Clarendale of St. Peters gave us a good tour. The main drawback for my family member was that the facility was just way too large. He wanted something smaller and less overwhelming.

Good tour, but too large and a little too upscale for my loved one's preferences.

Everything is good except food. One of the reasons I placed my wife here was quality food. I found when I moved in was not only had the food declined in quality, but the head of food service gave lip service to complaints but did not follow-up or make changes based on resident input.

I just think the staff truly care about every person here. All of the staff know all of the residents by name and their likes and dislikes. From the very first day my loved one walked in, they have welcomed him with open arms. I would highly recommend Monticello West to others.

The staff are attentive to your concerns. If you call them they answer right away and if you have questions or concerns they respond in a timely manner, they don't try to avoid the issues. The apartment size that we have is good for a single person. I would recommend Havenwood of Maple Grove to others.

So far so good. It has been as easy as it could possibly be. There's room for improvement, but overall it's pretty good. It would be helpful if the move-in information they give you included more details about the logistics - for instance where to park a moving truck, how to coordinate use of movers, etc. My only major complaint is the internet service they provide is not easy to work with. The facility is super clean. The food is good, although the staff that serves the food is hit or miss. They offer excellent activities. The apartment is good. And the maintenance people are excellent.

I would recommend, overall it is a good community however they are going through some renovations.

Avalon displayed/offered a higher level services and care than the other facilities I reviewed before placing my wife there. A few weeks into her stay in memory care I felt she was receiving the support she needed. Towards the end her stay she was taken to a hospital three different time within weeks because of falls. I learned that no one from Avalon accompanied her to explain why she was there. That was disappointing. Avalon would have gotten a 5 if these situations didn't happen. Also their Care Manager left employment which seemed to cause confusion within the staff. No direction no communication

The main reason we chose The Sterling Aventura over other facilities that we looked into was because of the value for the money as well as the close and convenient location for family. Someone who has really stuck out to us has been [name removed], he is great and he is very available.

They could improve on the dinner menus .The studio apartments which my mom is in have the heating and cooling appliance below the window on the bedroom side of the room.. She hates having the cool air of the AC in summer blasting on her while she's sleeping . They cannot find a way of diverting this air flow. My mom had to ask to shut off the AC at night and it was hot in there. The Rose employees quickly became acquainted with my moms likes and dislikes. They made good attempts to accommodate her. My mom is outspoken if she doesn't like something.

I have no complaints. Like any person moving out of their home, my mother has had some adjustment issues. But the staff at Rose Senior Living have worked with her to help her through the adjustment. She has become a part of the community, and it's a great fit for her. It's not a perfect place, but it's very good. The process of moving a loved one to assisted living when you can no longer care for them is a really hard process for the whole family. The staff have been very patient and worked with both me and my mother, which made a really hard transition less painful. If you need a place to provide some support and understand the difficulty, they're really good with that.

It was a brand new facility. it was lkike walking into a hotel. They offered all levels of care. It was very nice. It was two stories, and was very impressive. They had a lot of rooms available.

Overall they were good. There were a lot of hidden fees that they don’t inform you of in advance. But they were clean and took good care of my dad.

We toured this community and it was nice overall. The staff didn't seem as friendly, though. And a meal charge was included in the monthly price. My loved one cooks her own meals, so she wasn't a fan of that part.

Nothing short of a fabulous experience with NorthPointe Woods! My mom is very happy there. They are generous with helpful information and very accommodating.