Legend Senior Living

It's clean and the staff is very friendly. I just am not sure how I feel about the care. My loved one fell twice, and we weren't there for very long when it happened. I'm not sure if it could have been prevented or not, but I am just not sure what to think. Maybe if your loved one is steady and just needs meals and medication management it would be fine, but I just don't know about more than that.

$9000/month; no skilled care but memory care; like Sunrise in Glen Ellyn -not sure this would work as Papa might need more help than memory care area would provide-need to ask

She was bored to death. There just isn't that much to do. It's all a big show, it's a beautiful place, but unless you can take care of yourself you are just lost in the crowd. They have some activities but not a lot. Unless you can get up and do things on your own, it just doesn't work for someone that needs help.

They didn't have much in the way of facility. They didn't have a gym for activity like other places. It seemed more like a bed an breakfast with no library or computer room. It was also much more expensive, probably because of where they are located near the beach on San Pablo Road. Didn't appeal to my dad because the units were very small and seemed like a small motel room.

It was not as friendly. They have a memory care center and an assisted living side and they were separated. I just think for someone with memory issues it might be better to at a place where everyone is the same.

I think he's liking it as well as he can, its very nice, comfortable, friendly and the food its good. It seems like they're ironing some problems out; they seem to have a large turnover in administration, the aids and such and also the resident director. When we went there she was new and she's gone already and there's another new one today. Things aren't the way they should be with the staff, theres confusion with transportation and you have to pay for vans on your own and that's annoying to me because hes paying the top for care. Once they get some stability in the administration maybe things will change. I think its because of lack of supervision, its not a bad place, I'm going to wait and see if things change with this new director of residence.

The rooms were nice and big, The place look beautiful inside and out but the prices were very high. when the I was taken to the secured area it appear like they took out the patients and were working with just because I was there.

Liked this Sunrise. Woman showing us around was from Pittsburgh; seemed like they don't have a stable director there. LIke the Care Manager concept/continuity of care, and they said if you are not happy w/ your manager you can change. Loved the turret apt. but would have to add up costs. Do not like that there is no skilled facility on-site, but really liked their updated Memory care area and courtyard. LIked that they give dementia residents tasks to do; even making meals. LIked the baby dolls they had for women w/ dementia who remember their child-rearing days. Seemed very clean; staff seemed friendly. Did not try the food there. No Indep. living option, either.

Seriously considering. Administrative staff excellent and good follow up.

When our loved one first moved in the quality of the meals were extremely high - however they recently have been taken over by someone else and the meals now are bad compared to what they used to be. That could be one big significance they could work to improve on. When our loved done asks for assistance or has a request it is very hit or miss - it is either taken care of right away for it never happens. The residents do have a call button and the response times during the day are pretty reasonable but at night time it is pretty bad and we feel that is not appropriate. Our loved one days say she is extremely happy with the physical therapy.

I did not like this community and did not get a good feeling about this community. The tour was not good and we did not like this community it had a nursing home vibe and was not as clean as what we were looking for.

I would encourage you to look elsewhere. The Regent is on the expensive side. The food isn't ample enough for the residents, sometimes you are made to feel like you don't matter in the dining room. The food is mediocre. Some of the activities include arts, music, speakers, shopping trips, and more for the residents to participate in. If there is something the residents wants to do, the activities director tries to make it happen.

The community had left dirty clothes in my loved one's apartment. It didn't seem like they weren't doing their job or didn't have enough staff. There was a caregiver that was on their phone during a visit. Only one caregiver that was nice. We only wanted female caregivers and they used a male caregiver after explicate instructions. The communication was great from the community though.

Be Attentive. Visit often to avoid surprises...

The care has gone down since Legend took over this facility. The food quality has also suffered and basic dishes, like grilled cheese, is no longer offered. There are no accommodations for people who don't like the options for meals - like a sandwich, etc. You are served only what is served. the taste of the food has gotten worse also. Water quality in the facility has become an issue. Residents are complaining of grit in the water and recently breaking out in a rash. Staff do not listen to residents' complaints despite having meetings to discuss issues.

Looks beautiful on the outside. Had a tour and thought the atmosphere was homey and nice. The deal breaker was the condition of the tiny apartment we were shown. It was old, dingy, and didn't match up with the building's exterior.

Sunrise just doesnt' have the correct number of staff to provide the proper care for it's residents. Wait time is long for response to personal needs. Up to 30 minutes for assistance to the restroom. Many care takers with poor attitude. Not friendly to family memebers. Food is mediocre. Carpets are dirty. Resident bathroom has mold in the shower. Cannot recommend this facility

We have two years experience at this community. We are still waiting on new carpet. Trim is off the cabinet, reported multiple times, still waiting to be glued. Weekly cleaning is not thorough enough. Although dad could make his bed, when mom was alive and living there the bed was made daily. Don’t understand this. When things are brought to their attention, staff avoids you and are less available. During this time the community has had complete administrative and nursing staff turnover. Each time we visit the door code has changed which is an indication someone has quit or been let go. One on the CMAs seems to be a snitch and reports every little thing. Trust is becoming an issue. Someone in leadership needs to stop by or be around at evening meal. This seems to be the toughest time when servers are not cooperating with one another to serving the residents. Seems money is the focus of the care. I don’t understand the scoring method for the best of senior living award. Although a nice place, it certainly does not give the feeling of home nor has the facility delivered all the warmth positive experience we were sold when we made the decision to move in.

I wasn't too impressed with the layout of this community and the fact that there was a wall unit instead of central air with a thermostat. There were a lot of amenities for the residents but it felt more like a fancy hotel than a community and I knew my dad would not be a good fit here.