Legend Senior Living

My parents have been at Legend at Mingo Road for about six weeks now, and overall, I would say the community is just alright. It’s a nice place, but there are definitely some things that need improvement. First, they really do need to improve their food. It’s not good at all. Second, there is a large employee turnover, especially with the lower level employees, and I really think they need to be better trained and better supervised in general. Overall, it is very clean, and they do have a lot of activities, but for the money, they should have more competent staff and better food.

I toured Arbor House while looking for living options for my mother. I thought that it was a nice place, but it was a little older than some other communities I looked at, and it was much bigger. I was afraid my mother might get lost there. I ultimately chose another community for her care.

This is a brand new community and they are still working out some kinks. They have an extensive menu, however they have had a turnover with the chefs so sometimes the food is not as good. The staff seem tired as they are still trying to learn. The people that work here are very friendly. Mom has made friends and we are hoping things will improve as more residents move into the community.

With my mom's personality being taken into consideration she really loves the place. She is doing well and being taken care of well. For me, I would like her to engage in being more social but that is not my mother's personality. She won't go into any common areas for fear she will have to sit and talk to people. The community for the 4th Of July had a wonderful picnic that the residents and their families were invited to join however due to previous commitments we not able to but from what I was told it was very nice. The staff is wonderful especially the executive director [Removed]. In the beginning of the process, he responded within a 48-hour time frame to my inquiry and spent the time listening and addressing all of my concerns about my mom and her challenges. After speaking with him and doing extensive research there was no reason to tour any other communities I had found what I was in need of to ensure my mother was well taken care of and to give me the piece of mind.

It has been fine for my mom. She is happy with her room and they way that we set it up. Currently they do not have an activities director and they can re-vamp and variety to their meals. They stray from what they advertise to the residents. Use a lot of gravy, pasta, rice, and canned fruits. The community has many people in the Assisted Living side which she is getting use to.

The staff at the Legend at Tulsa hills are friendly and the place is clean. The main thing is that I wish they had rooms that were wheelchair accessible. It is hard for my loved one to do certain things because the rooms and common areas are not designed for wheelchairs.

I was not happy at the end of my tour of the Sunrise Senior Living. The lady that took me around, [Removed], was like a car salesman. When I was leaving she told me "you'll be back". She did apologize to me after but the place was not a good fit for my loved one.

This community did not seem as nice as I would have thought for a newer community, The rooms were smaller and it was a little more expensive than the community we chose. The staff were nice and knowledgable.

My loved ones are okay and still going through the adjustment period. They are able to join in activities and they are making friends too. The meals that are served seem to be suitable. The staff are able to make accommodations to the meals.

My Mom has lived here for a little over a year & yes they have undergone some changes.... Changes for the better! They have a new Chef who actually cares about the quality of the food he is providing for the Residents. A new Director of Nursing who is holding the staff accountable. It is & always has been a warm, cozy& home like environment. I feel my Mom is safe & cared for.

They can find more things for some of the residents to do. Mom is active and likes to do things and sometimes this place is not stimulating enough for her. I have seen the workers serving residents breakfast without wearing gloves and then licking their fingers if they got food on their hands. Not sanitary at all. Most of the workers are helpful to the residents and treat them like they are their own parents. I have had only one incident with them so far and they had lost a lab order for a blood test and then they lied to me and told me she had the blood test, when she didn't. My Dr. wasn't happy that she didn't have the blood test, but the next time I guess I'll have to handle it myself. The residents that live on the assisted side seem happy and content.

I think overall, everybody that works here is very, very friendly. The know all know you by name. I was very disappointed in the food and the dining room though. The food is improving, but people come in to this beautiful dining room, and there are just wheelchairs everywhere and it makes it hard to move around. I also expected a little more activities.

My personal experience is limited to the memory care unit? The care managers at Harbor Chase were very good - they clearly got to know the residents and how to respond to different residents' quirks and eccentricities. I sometimes felt the facility could be cleaner and that the management needed to tighten up a bit. It is extremely expensive and, for what we paid, the floors should not be sticky, nor should there be bodily smells. (I understand accidents happen, especially in the memory care part.) Communication was not always good, and for what we paid, I thought the company could afford some updating and repainting. Also, we used the services of a nurse who makes regular visits there and who is loosely affiliated with a local doctor, thinking that it would save us trips to the doctor's office, but communication was not good with her either. I don't know why Harbor Chase doesn't allow other doctors' offices on site, but I would think twice about recommending it as long as they are using the same nurse and doctor's office. For a resident who is still able to get to his or her own doctor without too much trouble, that might not be an issue. All in all we are grateful for the care our parent received there?

We've recently had a few issues. On one instance his clothes got lost. On another there was no hot water for his shower. With those exceptions, it has been good and dad is happy there. There is great social interaction there, and dad is very happy with the activities. They are very sincere in making sure everyone is and feels included, and the staff is always very knowledgeable of what he's been doing and are great at keeping me informed. Overall we're happy.

Emeritus was a very clean, well kept up facility. The staff was efficient and friendly. The staff changed over during the 4 months my mom was there and that was a little disturbing. The head nurse and other staff changed. My mom chose not to participate in a lot of activities but it seemed there was many available. The Physical Rehab people there were great. The food was ok mom said. Mom felt safe there.

Mom seems very pleased with the friendliness of all the staff. The facility appears to be quite clean and pleasantly decorated and the staff overall seem eager to please. I have run into some difficulties with my Mom's medications due mostly to her misunderstanding of instructions and unwillingness to part with control. That being said, I would appreciate a little more communication regarding this matter. The nurses have provided me with information when I have asked for it but have not called when mom challenges them. My brother who is a pharmacist is available to consult and to talk with mom when notified about problems.

Very nice facility, the one thing that concerned me was that for my husband's mental capacity, they didn't really have anything. The memory care was in an enclosed are on the upper level. Otherwise if you were in there as a normal assisted living place, it was outstanding. The overall facility and the programs that they had were great.

Nice facility and well arranged. Pricey in comparison to other facilities I toured and there was a very distinctive urine Oder that was noticeable when I walked in and was stronger in the memory care unit.

I was very disappointed in the Arbor House. Receptionist excellent. New. director has good vision. however only a few of staff seem to understand how to care for patients. it is like vision is not communicated. No confidence in head nurse.

My mom has a lovely sunny room and she has developed a great relationship with the aides. The activities for the memory care floor have begun since [name removed] took over and now they have [name removed] doing activities who is wonderful. The dining experience is great. Call light response time is very slow at times but apparently their system does not always work. The whole facility is beautifully decorated and immaculate, very pleasant to visit.