Legend Senior Living

I've been very impressed. They regularly check up on my mom. Everybody has been very friendly, and the building is beautiful. The dining room is luxurious, although my mom has been a little disappointed in the meals.

We are very pleased with Emeritus at Gainesville. The staff is so friendly, caring and willing to help. Mom says she feels like she's "being spoiled". She also is very involved with most of the multitude of activities offered. She enjoys the weekly outings. Overall, we know that she is safe and happy. We no longer worry about her. We appreciate Susie for all of her guidance and caring as we made this decision. She was a great help and I would highly recommend her.

The most important thing is that they are not a skilled nursing facility, so if the patient has diabetes or another condition, they really – I met with them up front and told them my loved one was diabetic – they said they could take care of it – but they aren’t licensed to check blood sugar and make decisions about medication. I moved my loved one.

Overall, everything seems to be going well here for my loved one. We had another relative that had lived in an Emeritus location previously, and that was a pleasant experience, so we decided to use them again. They seem to be doing well so far!

It was beautiful, and they seemed to be very attentive. Everything was very elaborate, they had a guest bar with deserts and such. It was overwhelming for us, like a 10 star hotel with too many decorations, and was just too overdone. It was very upscale, and just not a comfortable environment for us.

The cleanliness, the friendliness, it is gorgeous. It is like being on a cruise ship except you are not rocking. She has done bingo, she helped create the Christmas ornaments, she's done caroling. They have someone to come in every week to play piano, and there's wine and cheese on the weekends. The other thing is that when I called Dawn, who is in charge of the admissions, she invited us to lunch before my mother came and saw the place. The food is excellent!! My husband were very impressed. I think they could improve the disbursement of medication; it's a good thing my mom has all her marbles because she knows how many pills and which she should be taking. She's has had some issues where she has had to send people back to get different pills. Overall, we are very happy. The Windsor stood out as a step above.

My siblings and I are very happy with Sunrise Senior Living in Upper St. Clair. My Mom seems to be pleased as well.

Toured the facility. It is not a five star resort, but then the prices reflect that. The rent is month to month, and the apartments are not furnished, but furnishings can be supplied. Pros not too big that a person can get lost, easy access with two elevators, nice court yard area with screened lanai. The facility is geared around social interaction, and encouraging people to mingle and talk. The various amenities include lots of living rooms with televisions, games, a library, a small "spa", a "gym" with a treadmill and recline bike, and several types of dining areas ranging from a place to get a cup of coffee, a more formal dining room, and a "kitchen" style dining area. The apartments are small but laid out well with features such as nurse call pulls, a spacious walk in shower, and hurricane windows. A nurses station provides care and the staff can set up doctor's appointments as well as arrange for transportation to and from doctor's offices, they also deal with medications etc. The staff are friendly, and not all the residents are wheelchair bound. [removed] I did smell the faint scent of ammonia/urine in places, but I can't be certain if that was from the facility or not.

Very caring and considerate staff.

We're very pleased with the room and physical layout of the facility. Staff are very friendly and professional. Definitely would choose Legend again.

We have been bought out by another entity. Slowly good changes are being made. New landscaping and painting main areas of the building. Refreshing the Pearl Restaurant. Updating decor. The staff is very responsive to a resident's need. They don't drag their feed. In addition they gladly help you find the specific help you need. They are friendly and sincere.

My family has been really impressed with the facility and the staff. Every time we stop by it is always clean and the staff very friendly. I would rate it 4 out of 5 stars only because it seems to take the meals getting to the table too long. I wonder if it could be sped up by having residents order ahead of time like they do at the hospital. Just a suggestion.

They were very good to him before he passed but lacked a little keeping him clean.

I was very happy with the way they made me feel welcome. They put my name on a welcome sign. Nobody’s ever done that for me before. They have a really well rounded facility. There are things to keep the residents busy if they so choose. Their apartments are well kept up and the menu changes daily. They also have a well lit reception area. I really liked the globe with the coloring. The water looked gray. Never saw one like that. It was a nice touch.

The tour provided a good look at the facilities and services. Staff know residents names and seem to genuinely care.

Lovely people., well appointed, have had difficulty at times with medical staff .Dining! Tablecloths, real dishes, Nice menu, many choices daily. Variety of rooms to choose PRIVATE. Lovely outdoor area, carpeted halls. They are cleaning constantly. No odors. Staffing is always an issue in this industry especially on weekends. General staff always jumps in and helps to fill any gaps. It takes special people to be caring and patient.

The monthly cost quoted during interview, was not the same when we signed the contract. It had increased [Amount Removed] If I had not already moved my sister in, I might have considered another facility. Staff: The week day people were very helpful with moving large pieces into my sister room. The room size is great, and clean as is the whole facility. Activities are wonderful. It seems everyone enjoys the entertainment and group classes. Can't speak of the food, didn't eat there, but their coffee is good. The weekend staff was a bit standoffish, not much on communications. I would tell future clients to complete all documents prior to occupancy.=20 It might be traumatic to relocate someone ??.

I really like the friendliness and cooperation of the staff and residents. I like the facility' design and functionality. I like the food choices and the dinning facilities. I'd like to see faster response from staff to residents who call. I'd like to see more consistent attention paid to day to day housekeeping duties. ie laundry, room straightening etc. I'd like to see more activities geared toward men in the facility. Most activities seem to be geared towards women and not interesting to the men.

The sales staff was very informative and helpful. The community is very clean and modern. The support staff seemed to enjoy working there.

Beautiful and well-kept property. Daytime front desk ([name removed]) was a gem. Maintenance staff was e extremely available and helpful. Can't comment on dining room specifically but food seemed pretty good.(mom was very unhappy and stayed in her room) Resident director was helpful, particularly at the beginning of what was about a three month residency. Laundry 'lost' a load of mom's clothes and a set of sheets. Explanation was less than satisfactory. All said, it was not a good fit for my 95 year old mother, but there are some very happy residents there.