Legend Senior Living

We really liked Harbor Chase of Tallahassee, but they were always under staffed. The meals were not good nor nutritious. There was no staff to help the residents eat, most of the time. We actually paid a family member to spend two to three hours each weekday with my sister. However, we think Harbor Chase of Tallahassee is a better than most memory care units. The staff was friendly and if you asked them for something they got it.

Some things are disappointing and others are great. Immediately we discovered that the length of time for the meals was shorter than their brochures and even shorter than what was posted in the hall. Hmmm. There hasn't been an in house salon person for two months. Some of the aids are great, others not so much. The good ones don't seem to stay. Response time has been okay but at times my mother has waited over an hour for someone to come. She wears compression socks and needs them on before breakfast, she missed breakfast twice because they didn't get to her on time. Overall it is a good experience with some hiccups. We installed a camera in the apartment because people kept leaving her door unlocked. After two weeks with the camera, that has only happened once. There are of course things they could do better but we are pleased in general. My mother does complain a lot about things but she seems to be doing better. She does have high standards but for the price the standards should be high. The big blessing is that I can be there in 10 minutes if I need to and when we are out of town I know she is safe.

Good excellent all times

I have had very positive experiences with the care team at Heartis. I have gotten to know the following caregivers quite well due to their interactions with my mother: [names removed]. These caregivers listen, offer help and are very kind.

The location is ideal for us. I would like to see them hire more staff to better assist the residents. I'd like to see more staff available with credentials for geriatric care. They are minimally staffed overnight should an emergency happen. I also believe the residents would benefit from an onsite mental health professional. A very friendly environment with amazing staff. I do wish they could find more help to lighten the heavy load on current team. They are all so very caring!

I do highly recommend the Green Tree. The facility is very nice. I love my mom being here. It's very nice, safe and just a great place. I would definitely recommend them

Sunrise of Lenexa felt very homey, but the food wasn't always great. The staff were very kind and caring for my mom. I appreciated the standing tribute as her body was taken away after she passed. That is a very classy gesture. The singers and entertainers that they brought in were a plus, as well as the holiday and special occasion meals. Overall, it's a good place. I would recommend it.

What our family likes the most about Legend at Mingo Road is their staff team and based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

The facility is a good place if your loved one has less than moderate case of dementia or alzheimers. The aides are not as responsive to residents who need more attention. Activities are limited in nature. Residents have to be pretty much capable of doing things for themselves. The aides are nice though just not all that responsive to needs of less capable residents. Additional services are pricier than other assisted living facilities I have been too or visited.

Staff is very friendly and genuinely seems to care. Food is just okay. It's very clean and updated. Best thing is the 1 story and rooms that open up into the courtyard. I do wish they would add some more activities besides Bingo.

Sunrise of Lenexa is a positive community. My mom feels safe there. The staff are so nice. Every staff member pitches in to help during special occasions. The community includes family in many events.

Overall good experience. Yes i would recommend.

I would recommend this facility for the care of my loved ones. They care for their customers. The feedback that I received on the food is that they variety and serving size (more) could be improved.

I'm rating on my experience while there, however my brother is the client. Yes we would recommend the community to other families. They've been very accommodating to me. Received feedback well. Try to be responsive and my brother is well settled in. I'm going to hate to move him once the money runs out because he seems the happiest he's been in a long while.

I would definitely recommend Legend of Lancaster to others. They can handle many situations that are normally handled only by a nursing home. Hospitals and rehabs constantly said an assisted living wouldn't accept my mom, but Legend of Lancaster did and in my opinion did very well. All of the staff were friendly. I feel the long term staff went out of their way to make my mom comfortable. Unfortunately, they were experiencing a fairly high turnover at the end. The food was really very good. I ate many meals there and they were very good. Housekeeping was above average. The bathrooms in the rooms could have been cleaned more frequently, but were at least average. The move in process was very easy, and they were willing to supply most furniture including a tv at no additional cost. Communication was above average. They called day and night when necessary. The one improvement I would suggest is more staffing. They would frequently put a large number of residents in the TV room with no one to supervise them. That seems to be when arguments or falls were a little more common. They also partner with a very capable physical therapy group that did wonders for my mom. I would absolutely recommend Legends of Lancaster.

The meals are of good quality. The move in was a smooth process. Like many places, they are short of help. I would recommend this facility, as they do a lot of things right and they seem to care about their residents.

Great location for our family Love the proximity to a big park for pretty view and short walks Caring community of staff We get feedback from staff when we inquire but the staff don't have the resources to contact the family other than for significant updates. We were hoping for monthly communications with the nursing director. We have more communication now that dad is on hospice and more caregivers are involved in his care.

[name removed] was a real pain to deal with and lied to us several times. They have great food. The staff is very attentive that works with them every day. The price is outrageously expensive. There are a lot of places close that are as good for thousands less per month.[name removed] is great to work with

The staff has entirely changed over since the opening of the facility. Not as caring and approachable as the initial staff. Not sure they have enough staff to give adequate attention to assisted Living residents needing a frequent amount of care. Residents claim quality of food is not good. They feel it's not fresh.

[name removed] the sales Mgr is terrific as is [name removed] the nurse,. [name removed] and [name removed] are also good. [name removed] who is the head of the dining room is absolutely wonderful. Always concerned for her residents. I don't know alot of the aids because my mom is on hospice and has her own Bayada team that takes care of her personal needs. My mom does talk highly about [name removed]. A few people including my mom are on oxygen and they have limited time with their tanks. So outside activities off the property have to keep that in mind. The onsite activities- there doesn't seem to be a lot of participation- I think the residents may need to be reminded of these activities every few hours. The elders are forgetful. Only about 3-4 people show up for on site activities