Legend Senior Living

Staff is professional & friendly. Food is average now, used to be better. Residence is a nice friendly community.

We are glad we picked Legend of Lancaster for my Dad's care. We only had a few months to evaluate Legend so some of our concerns may have been related to developing our relationship and expectations with key Staff members. Overall, my sister , brother and I would recommend Legend of Lancaster. Our Dad enjoyed being there. They allowed up to have a couple PSU tailgates in their theater and we invited staff and residents. Overall a nice place and people, but like most places suffering from staffing shortages. Their online financial payment system is really poor.

I would recommend to others. We picked this community because of the cost, cleanliness, no odor like most. Pleasant environment, and the location.

My experience has been a mixed bag. I would say don't set your expectations too high, then you can't be disappointed. My first disappointment was my mom's clothes disappeared. To this day, I don't know what happened to three fourth of her clothes. I was told her clothes would be washed, they were taken, but only a few pieces were returned. Never got an explanation. The communication with the staff could have been better, but oh well. Nothing is perfect. This community is clean and I like the setup - the encouragement mom is given to interact with others. I am much more pleased having Mom at Windsor than [community name removed]

Come to Meadowood, the staff is amazing and the environment is just as friendly as you could ever want! I love living here. Its a blessing!

The staff at Willow Bend Assisted Living and Memory Care are great. The food is good. I would recommend Willow Bend to others.

It's been pretty good, staff is good to us. We came from home so adjusting to new needs & new place isn't easy but we are very happy here.

My family's experience with Rivendell has been very good. On move in day there was a hurdle that had to be cleared with paperwork. From 4 hrs away, the staff stayed in constant contact guiding us through the process. After a long 4 hr drive we were welcomed by the staff with big smiles and hugs, a welcome sign with my family members name on it, and a basket of favorite treats. For the next couple of hours staff members stopped by her room to introduce themselves, give big hugs, and welcome her to her new home. Each time we visit we are met by pleasant, professional, and encouraging staff. They not only understand the needs of my family member, but also those of us who come to visit. At this point, I believe my aunt is comfortable, feels safe, enjoys the setting, and is provided this opportunity with dignity.

The staff are very friendly and helpful. There does seem to be issues with staffing and turnover. Which in turn greatly impacts housekeeping and laundry services. The billing department never responds to billing questions and concerns. Since September I have asked for an explanation of unknown charges every month and have never had a response.

Arbor house has been amazing for my family. They take great care of my loved one. I do think with the current staffing issue the care has gone down over the last several months. When the new company took over they promised lots of things that I don’t think they are living up to. You can’t have 1 caretaker for a hall full of residents and expect them to get good care. I think the majority of the staff are doing a great job. There are a few there that won’t even talk to you which isn’t great at all. That is the reason for my 3 stars.

The residents have so many options to interact with other residents and staff. The residents are living life and not just existing which was our experience at another assisted living.

Super, super friendly and loving! I am grateful for the staff and facility...I would definitely recommend Rivermont Independent Living to others!

We needed a facility with an ECC license to accommodate my father's needs. Pleased with the level of care he has received, especially services such as primary care, PT, OT, etc. Podiatrist, hearing aid specialist on site have been very helpful.

Exercise in a group is available everyday. A registered therapist is available upon request. Pets are here and owners will usually let you interact with them.

Ever changing constant renovation period management is eager to please, as with all 55 plus communities food is mediocre but descent. I can see that Windsor of Lakewood Ranch attempts to provide balance within the menus. There was some healthy option, or of what I've seen and what I heard about the food issues are usually average population and running a place like this will have people that enjoy the food or hate the food period

I think that they could improve on the menu. They seem to have the same thing over and over. They don't have a lot of activities. So maybe have days where they have different crafts or serve food that day for whatever holiday is near. [facility name removed] in Tulsa has all of that. Also they could be a little more proactive with care. They are short staffed a lot.

The facility is very clean and presents a resort-style atmosphere which we like bc don't want the nursing home look; they didn't inform us well about the phone set up and the maintenance took 2 months to repair a wall; did not make it clear about fees separate from monthly rent; they expected us to read all 40 pages and learn on our own; would have liked if they went over everything personally with me; the director over memory care facility was the only one who came to check on us at move in time and gave us the most info. About the facility.