Legacy Senior Services

We chose Renaissance Assisted Living because it was more affordable and it is also closer to family. I do think that they could improve the quality of food that they serve, instead of hotdogs I think they should get homecooked fresh meals more often. I would possibly recommend to others who are looking.

They would send the families flyers with a breakdown of all the activities they had going on for the residents. In comparison to other communities, the value here was pretty reasonable.

I don't remember much about my tour to this community, but one thing I do remember is that I did not like the dining room. It was too small in my opinion. Everyone was very friendly and when I arrived, the tour guide was ready for me and on time.

Prior to my dad moving into the facility I want to visit it at different times of the day, mainly unannounced. The residents always looked good. The facility is bright and cheerful, and has no strange smells. The pictures on the walls are appropriate to the age of the residents. The meals that I have seen and eaten are very good. The staff that I've meet is exceptional. They are eager to learn about your family member and take the best care of them that they can!! Our Family Is always greeted by name when we go to visit our Father. Our dad just moved in the beginning of April. The staff has done everything they can to help with the transition to the facility. They encourage us to bring in favorite foods, drinks and snacks. Also, our dad loves to play scrabble and at 93 years of age is a very good player!

The attendants are kind as are the residents. Nobody seems to talk. They have good food. There is a definite lack of communication between staff members. Overall for the value, compared to other assisted livings in the area, it is a nice place.

I toured the facility and decided to enroll my husband into the day stay program anticipating his eventual enrollment in the memory care facility. The staff is wonderful, friendly and caring, especially in the Harbor (memory care unit). The facility is beautiful, well maintained and accommodates all the various activities. My only concern was the food. The options are not the best for dementia/Alzheimer's residents and don't follow the department of health recommendations. I decided to discontinue the program.

Overall Rating: 3 out of 5 As a family member of a resident, I truly appreciate the kindness and dedication of the staff at The Renaissance Marquis. They work hard each day and treat residents with compassion and respect. The community is always clean, and there are positive efforts made to provide activities and engagement. From my perspective, one ongoing concern is the lack of automatic doors. For a senior living community, improved accessibility would make a meaningful difference in daily safety and ease of movement for residents who use walkers or wheelchairs, as well as for the staff assisting them. I understand this has been a topic of discussion for many years, and I hope it will receive thoughtful consideration. Addressing this accessibility need would further strengthen the quality of care and peace of mind for families like ours. I would give a higher rating if they would address this issue plain and simple. They are a huge corporation all over the east coast and still opening more. I say focus on the ones that you have to improve their quality before you open new ones.

The Rennaisance is a beautiful building with good sized apartments. The leadership staff is very friendly and kind. The food is not good. I have tried a lot of it and it is barely edible. Rooms are not cleaned often enough. I usually have to clean a couple of times a week. My family member is just settling in after a couple of months so not sure whether his level of care is

I personally didn't have a good experience for my loved one here. There have been times that the residents haven't received medications. The cleanliness was not the best. The meals and dining have been terrible! The meals are pre-packaged and not the best quality or well balanced. There was a change in administration. It took a bit for the community to find a new Executive Director and things are starting to get better. I'm starting to see a change in the activities now that they have an Activities Manager. They are trying to engage the residents in the activities the community is offering. There is still a high turnover in the community and this is still a concern for me.

Grace senior living is very nice and all of the staff were accommodating, it was just not the right fit for what our loved one needed.

We toured this community and we felt they were more into trying to impress us than tell us what they could do for our loved one. The community was very nice and the staff was friendly.

Very quaint community. Only one room available in memory unit and one unit on the second floor for independent living. The hallway in the memory portion had a strong urine smell (could be old or damp carpet). Facility needs to be renovated. Staff met were friendly.

My mother resides on the memory care floor and as is true for all facilities, the facility is only as good as it's employees, namely the caregivers and nurses. It seems to me that the turnover rate for caregivers is quite high and I imagine it has to do with being underpaid for what they are responsible for. There are some fantastic caregivers here that go above and beyond and then a few that I feel fall short. My biggest criticism about this facility is the food. There is the occasional meal that I have seen served that really shouldn't qualify as a meal (i.e. serving pasta salad and 3 slices of a beet as a dinner). This is not the norm but corporate should take note that this not acceptable meal planning. I have found the staff to be very friendly and the memory care director puts quite a bit of effort into coming up with creative activities. Cleanliness is a constant battle and I feel that they could do a better job in the living units themselves, particularly the bathrooms. All common areas are always well maintained. Overall, I feel that my mother is in a safe environment and for the money value it is fair.

Too big for my mom.

First of all I want to say that the staff at Main Street are wonderful. From my perspective, there seems to be low staff turnover. My family member has established close bonds with the nursing staff as well as the other assistants. My family member has made friends and is happy. However, there is an ongoing problem with the food preparation and food quality. It shouldn't be hard to prepare tasty, nutritious meals. There are other assisted living facilities who serve delicious food, and Main Street can do it too. Management needs to decide to aggressively address this long-standing problem. The people who live at this facility deserve to enjoy their meals.

Still to early for me to have a opinion But they seem to know what they are doing . Under new management this last week or so... But I will rate the overall in the next month or so

I was not impressed with the tour they gave me. I requested to see the Memory Care, our need, and I was shown everywhere else through the community. I was unsure of where my loved one would be at and the little things like interaction and environment would not have worked out for us or did not meet our needs.

I was happy with them until she passed. They owed me money and kept that too. My loved one was only there for 6 days. They charged me for the rest of the month. They couldn't find any of her stuff. I haven't heard anything back. I think I would of been happy with them until she died. I'm disappointed. They said they would at least contact me. It's been 2 months and haven't heard anything. Overall, I'm disappointed.

It was an absolutely nightmare. We were lied to over and over about the services. They said my loved one got out and he didn't - as they did admit later. We wouldn't ever recommend that place to anyone. People are super nice! But not honest.

Please do your research before leaving your love one to the care of this faculty.my mom was there the food is not good.the staff is new when we moved out in doing so we could see the room had not been cleaned for a long time.please do your research