Legacy Senior Services

Best: lots of windows: natural light + sky, clouds,trees,seasons, weather. Excellent choice of colors, cheerful and bright. Huge photos of local sights on the walls. Great room opens on a pretty garden with benches and a table and bird feeders. Young multi ethnic staff. The 2 women in charge are dynamite and fired an aide who had behaved unethically. It is [removed]$ cheaper than other facilities where I would not put my worst enemy!! I would like more activities but I understand that with a group of dementia patients it might be difficult. I would like visits from a dog.

In the beginning, there was so much support. My mom can be very difficult, and we don't have a great relationship, so having people to be the go-between was very helpful, especially while she was getting settled. And they are taking care care of her long-term care policy each month which is very helpful. My only complaint is that they know she is being scammed by someone overseas, but they don't want to step in and make sure she she is being safe.

Everyone is very friendly and welcoming. The facility is not as large as most in the area; in my opinion, that means more personal care. The nurses and attendants in the Harbor, memory care, are always attentive and willing to do whatever my husband needs. The building is somewhat old, but it is clean and well maintained. My only concern is the meals. Yesterday the evening meal was a very small salad with about 4 bite sized pieces of chicken with a few saltines and pudding for dessert. My husband does not like salad at all. There doesn't seem to be a alternate choice of meal. My husband has lost several pounds since he has been there. All they are presented to drink is lemonade and a pink drink. On the intake paperwork, there were many questions about my husband's food preferences. There is no evidence this is considered. I take him his favorite drink ever day along with a snack.

My brother and I enjoyed the tour here. Very nice place. Nice areas for residents to visit with friends or family. Our tour guide has a true passion for what he does. A good man. The resident rooms are very nice. Enjoyed the visit.

Overall we were very satisfied with Moms care. The staff are met with a lot of challenges with this population my Mom included. I believe everyone did their very best to insure her well being. There was no perfect place or solution for Mom considering her mental and physical limitations. However I would often see staff members going above and beyond to help the residents. Typically they work well as a team helping each other out during busy times. The Fall festival was held while my Mom was residing there and this was a lot of extra planning and work. I am very grateful for all of the kindness and care that was given to Mom during her stay.

The lease has gone up a few times since mom moved in, around $ [removed] more than her lease states. These poor people are not fed very well and my mom's room is never really clean. There have been several directors in the last 3 years. My mom will be moving in with me in December.

Good place for my mother, who has alzheimer's. Expensive, but better than a nursing home. Very good staff and experienced nurses. The nurse was very helpful in getting my mother the medication she needed. Good experience overall.

Very kind, encouraging community that tries to go above and beyond - I recommend.

I would recommend the Harbor, I would definitely recommend using a place for mom, it was very helpful and supportive as I made this difficult decision.

My parents really enjoy Renaissance place.

I would recommend Legacy Village to other families. Yes we toured several other communities.

This is a good community. I would recommend the community to others for their loved ones. The staff are friendly and accommodating to the resident's needs. The staff communication with the family is good if we have questions. There are three meals a day served to the residents and they have choices to choose from.

Our loved one had been in two other places and looked after him very well, the food was excellent like really good we would recommend absolutely recommend

Good community, but no family is close by the community for our loved one.

We had a really nice tour experience with St. Gabriel, the facility is beautiful and I really liked it. It does feel more like a hotel and that is just not my moms style, but for some people I think it would be a great fit.

The St. Gabriel community is a beautiful place, and even with the staff being short handed we do know they are trying their best and they are wonderful people. Due to them being short handed which is an understanding, there are still some promises that were made that have not been followed through with. Also the meals could be improved, that is a constant complaint for our loved one.

Our family had an in person tour and we really liked this community, we loved that the residents could walk all the way around in a complete circle with a courtyard in the middle. However they only had one room left and it was a shared room and bathroom.

I really like them. It's a very good place. For the food, you can order a la carte, and it's good clean food (not processed). For example, you can order a nice piece of salmon, potatoes, veggies. Most of the staff is excellent. The one negative is they don't communicate well between their internal groups, and you just don't know who you need to talk to when you have an issue. I would love to see them put together a roadmap so you can see how everything works. But it's a nice place overall.

It was exactly what we needed. My mom had shoulder surgery and needed to be someplace where she could be monitored and fed and have help if she needed it for a two-week period. They were the only place nearby that offered respite care for a logical amount. I thought it was a great value, and the cheapest we found.

Facility is friendly with staff getting to know Mom and family members. Very supportive of the moving in process and being flexible with getting Mom settled. Food is good with options for each meal. Weekly meal plans allow matching Mom's eating patterns. They were good with managing positive Covid test results and offered safe options for visitation. The primary trouble area is their service to transport the resident to medical appointments. There have been a few missed or late appointments due to limitations with that service.