Legacy Senior Services

When I 1st visit the facilities to find a place for my mom, I was look for a clean and nice place at a reasonable cost. The harbor has a homey decor and does not look like a hospital or nursing home. The place is clean. Also the folks are nice and are willing to work with you on my mom care. They have an open communication with the family to update on the family members care. I would recommand this community to anyone need care.

I placed my grandmother at The Harbor At Renaissance in mid January 2015. I have been very pleased with the care she has received so far. The staff has been extremely supportive and accomodating. It is important to me that she be treated with the respect she deserves and I believe she is. Most importanly I feel she is in a safe environment and this gives me peace of mind every day. The only very very small issue I have had is unreturned phone calls when checking on my grandmother but not big problem.

The Brookdale/Emeritus at Main Street in Hendersonville is where we chose to have our loved one live. The staff is outstanding as they are all friendly, positive, sweet with the residents and go out of their way to be supportive and helpful. All the staff in every department seem truly pleasant, genuinely interested in the residents and their families and professional. The facility is lovely and clean. The food looks appetizing and my mom thinks it tastes good as well. The only negative is that the outdoor garden in the Memory Care area could be more accessible for residents with a more level area for seating, tables, and possibly a pergula type cover over part of the area for shade. Overall, we would recommend this facility highly. We toured six Assisted Living Facilities in the area and this one received our highest ratings. It's comforting to know that my mom is in a safe, clean place where people and staff really care about the residents and their well being. Thank you, Emeritus at Main Street in Hendersonville, TN!

What a great place , clean and friendly . My family member has done very well here and ler outlook on life has improved . They have great activities that keep the resident involved and alert and having fun . My only complain is that they should have more choices for meals when resident does not like the menu for that day. But our overall experience has been excellent .

The staff has been wonderful.

very helphful and great to work with

Renaissance Senior Living has been a good place that has helped my Sister in-law to live without worries. She has connected with people living there and together they help each other through memory issues. I would give Renaissance a rating of 4 out of 5 stars for the perfect fit for my Sister in-law.

There's been a lot of staff turnover since his admission. I feel they are short staffed when it comes to cleanliness of his room. But that's everywhere I'm sure especially in the health field. They're very good when it comes to providing activities and they go all out during holidays and involve family members. Overall we have been pleased with the care he is receiving.

The staff in the memory care unit are very nice. They have so much patience dealing with residents in various stages of life. Several of the staff members have almost become extended members of the family but that often happens in nursing home care or if you are doing extensive treatments at the hospitals. I always check the posted menu to see what the residents have for meals...some of it sounds very good.

My experience with the Harbor was overall positive. As no place is perfectly what we would want for our family member. The staff were friendly and many had been there for many years, which made you feel good about the care received.

[name removed] was amazing and made me feel so comfortable and I finally felt like there were some options out there that would suit my needs.

The staff is very helpful. The facilities are beautiful. We had a couple complaints about the food. And we had an issue for about a week where my mom couldn't use her bathroom so had to go to the staff bathroom behind the reception desk. That made living there a true challenge for her.

I've been relatively pleased so far. Only real drawback is distance from home. It's a bit of a drive. Much better care at The Harbor than [removed]. She's clean, they take her to the bathroom, her diaper is rarely wet. They make up her bed daily.

They have been accommodating and responsive even with any kinks that came up. I would recommend to others. Legacy has many activities to keep the residents engaged. From the feedback, the menu selection and rotation could have more variety.

My experience with the Renaissance was very good. [name removed]was great at showing us around and answering all our questions. The move in went very well, and the staff all came to greet my sister-in-law in the new apartment. I have had a chance to eat with my sister-in-law. The food is very good. The down payment of $[removed]. is steep. But she is paying $[removed]per month for assistant living. After looking around, that amount is about average.

I haven't eaten there myself. The people (staff) that I have had contact with are kind and helpful. The receptionist is fantastic. We would absolutely recommend this community to other families based on the experience so far.

Staff was very friendly. The nurse at the time was very helpful with mama's meds, the food was good atmosphere was very good, area rooms were clean.

I've visited other facilities that seemed to have a lot more going on. My mom has to share a bathroom with someone and she doesn't like it. Unfortunately it's all she can afford. Staff are nice.

I used facility my Mom was placed The Harbor at Renaissance of Greene County in Stanardsville, VA. Memory care nursing. They are caring and helpful and could use more staff to assist. They are hiring but still means you wait for care. Facility is well maintained, admin and other staff very helpful and genuine. Residents seem happy and content. Hoped it would be good fit for Dad but his needs were too high for assisted.

In the beginning, there was so much support. My mom can be very difficult, and we don't have a great relationship, so having people to be the go-between was very helpful, especially while she was getting settled. And they are taking care care of her long-term care policy each month which is very helpful. My only complaint is that they know she is being scammed by someone overseas, but they don't want to step in and make sure she she is being safe.