Koelsch Senior Communities

Nice but got bad vibes. Way to expensive.

Everything went very well while i was taking a tour of this community. I had the opportunity to see some of the residents interacting with the staff and it was very good. Everyone looked very happy. I was able to visit their nice dinning room. The studios that they offer are of a good size and very well maintained. I was given all the proper information that i needed about the community.

My sister toured this facility for my mother, and from what she told me, it was a pleasant experience. It is a nice community. Everybody was kind and friendly. From what she saw everything looked nice and clean. It was just a little to far for us, but it was a nice tour.

My father in law was here for a respite stay. We were very pleased with all they did for us. Everything went very well, they took good care of him and his needs. It is a nice looking facility, they do a good job with the cleanliness. The staff was great. We knew he was safe and in good hands. I would recommend this community.

Very nice facility, clean, smells nice, well maintained - exp nice in an older facility. Good staffing ratios, graduated care "neighborhoods" - focus on use of licensed staff, which is important to us. And the food smelled amazing!

My Step-Dad is doing fine at Cascade Inn. It's a great facility, I like it. It feels kind of like a mini town. There are separate areas to do the activities, restaurant, movie theater, gathering area, workout room. The staff is friendly, I've had no problem with them. He enjoys the food. The only thing is it feels a little dated, but that's not a complaint though.

I really do enjoy this community and they are taking very good care of my husband. It is a comfortable community and they are really nice and kind here. The staff is wonderful and very helpful to him and his needs. They are very accommodating, even when I am there they offer me lunch for free. The community is very well kept and looks clean and nice. The food is great, they have two cooks and all the food is homemade which is very good. This is a really nice community that I would recommend.

I felt compelled to write after reading the review entitled "The Worst Memory Care Facility Ever". My family member has been a resident of Arbor Hills for over 2 years and the facility I have experienced is not by any means the same as that described by the author of "Worst Ever....". Although not perfect, the staff at Arbor Hills is dedicated, hard-working and caring. The Executive Director and 24/7 nursing staff are excellent. They communicate well and are accessible to both residents and family members. As a regular visitor, I have always found the facility to be clean, odor-free and well-maintained. This applies to both the common areas and resident's rooms. Anyone touring memory care facilities on behalf of a loved one should consider Arbor Hills. Although it may not end up being the best fit for everyone, it should be on the list of possible contenders.

My mother is alone for the first time in her life. The staff has been helpful to her, and also to me. She is getting the stimulation that she needs by having other people around. She has meet a couple of ladies that are becoming friends. Would I do this again? I would say Yes.

The building was a bit dated but it was clean and fresh, the staff was very friendly and helpful.

This is not a bad place. The staff is polite, caring and professional. The facility is new, so it is very nice and well maintained. There could be more communication, but all in all, Amber Creek Inn is doing just fine.

Things are going very well. As far as I know, the staff is great and the facility is well maintained. We do not have any complaints with Madison House. So far, the facility is doing a pretty good job overall.

This is a great facility. Every time we have come here, it was nice and clean. The staff is helpful and very nice and understanding. The other residents are so friendly too. The food is pretty decent, but could be better.

The only thing they could improve on is the information that they give up front. Some things have changed since my Mom moved in. The administration could use improvement, but the staff that cares for the residents is great.

Everything there is good. She is 98 years old so there is not a lot she can do, she is just in her room all day. It's more of an assisted living place, for people who can get up and go and she just does not do that.

They are really friendly and accommodating and my dad is very happy there. However, they have messed up on the pills. He has received them and they are suppose to bring them at a certain time and they wouldn't be there and they'd come later. It is quite clean, but every now and then they would forget to clean some garbage cans. It seems to be a good place for my dad though.

I would say that I am impressed that they have good caring people and I like their interaction with the residents. They could improve on their communication, because I am out of state so getting a sense of what is going on there can be confusing sometimes, but other than that they have been doing well.

Mom is very happy at Sterling Inn. The nurses are all very pleasant. When it came to insurance, it turns out they do not have an official state nursing home license and that made a difference on what is covered. My mother really likes it there at Sterling Inn.

My mother is a veteran and they helped us to apply for her VA benefits, which really took a huge load off of me. I was looking for that kind of help, and when they said they would take care of it for me I was very relieved. In that regard they were really amazing. Everyone there is very friendly and helpful. My mother is still getting used to it, but overall she is doing well and they have been very helpful. They have been amazing and very accommodating, willing to do anything for her.

Staff was wonderful. Building recently renovated so the building is very appealing. Front entrance a bit off putting though. Not renovated and the buttons to open the double doors requires entering the first door and then pushing a second button to open inner door. My mom rented a one bedroom suite that was huge. Kitchen lacks a stove/oven but all other appliances are provided. Residents were friendly to a point, greeting each other but not much more than that. Dining area huge with lots of wait staff. But on many occasions kitchen would run out of one of the two choices for the main dinner meal. Some meals were excellent while others left much to be desired. Rent a bit high at $3900 for the one bedroom suite. Maintenance was quick to respond to situations.