Koelsch Senior Communities

The interaction between the staff and residents is very positive. I like the place and my daughter has visited my husband and says they seem to be working well with him and keeping him safe. I have not been very involved myself but it comforts me to know things are working out.

We were interested in this community. This community is not open yet, however I think it is going to be fabulous community. The people I met were nice. Dad would consider moving here once it opens if he likes what they offer.

We toured this community. The staff were nice . They did want the residents out of there rooms to be active with others. They would not allow my father to be in a surrounding of his own. They did not have a private room that we were needing. They did not have anything for my dad to be able to communicated if needing. assitance. We would suggest that families tour this community for the care of a loved one.

I have been most impressed with the quality of meals at this community. The chef is wonderful and it is defiantly restaurant quality food. They even have guest come in often to eat at there bistro. I also have been very pleased with the administration and cafeteria staff. They have been very helpful on accommodating my loved ones needs and making sure my mom is happy. I am hoping for some improvements on the nursing staff though, I have expressed my concern to supervisors and hope to see change.

I liked that this was a brand new community and that everything was new and very modern. They had a great staff selection and everyone seemed very nice. They also had a great memory care unit that I thought was a highlight of there facility. Overall It was a pleasant experience just was not the right fit for my mother.

When I walked into the Delaware Plaza, everyone was very friendly. The thing I did not like was the rooms. They were small and in the bathrooms, the area between the toilet and shower was too small and I could not fit my wheelchair in there. It would have been dangerous for me to live there personally.

I like it, it's very comfortable. The people are pretty friendly, and it's pretty clean. Overall I would give them a 4 out of 5. The food could have a little more protein, I think. I would definitely recommend it to others looking for a place.

I am very happy with the care that my mom received here. The staff members are outstanding. The menu was very good and my mom likes the choices. They do offer a good variety of activities. We liked knowing that the manager knew everyone's name and that is a great feeling to know that he goes above and beyond. I highly recommend this community for other families for the great care and value.

This is a nice community for my dad. He is safe and well taken care of. They do offer activities for him to patriciate . The staff is very nice and caring. The food needs alittle improvement. I would recommend this to other families for the great care here.

This community is very good. The staff is very helpful and kind. The community is clean and well taken care of. They offer alot of great activities. We would just hope that they do not loose laundry. We would recommend this community for other families.

This is a nice community, and my tour went very well. The community is well-kept. From what I saw everything appeared to be be nice and clean. The staff I met was kind and friendly. They were also informative, my questions were answered. It was a pleasant experience, but this wasn't the place for my mom.

The staff is great and very helpful. The community is kept clean most of the time. There has been times when I come to visit my loved one and I have had to tell the staff that things need to be tidied up. The staff is good at keeping me informed about my loved one. The activities are great, but I would like to see more for my loved one and for them to offer outings to get out and get fresh air. I would recommend this community to others.

Nice but got bad vibes. Way to expensive.

Everything went very well while i was taking a tour of this community. I had the opportunity to see some of the residents interacting with the staff and it was very good. Everyone looked very happy. I was able to visit their nice dinning room. The studios that they offer are of a good size and very well maintained. I was given all the proper information that i needed about the community.

My sister toured this facility for my mother, and from what she told me, it was a pleasant experience. It is a nice community. Everybody was kind and friendly. From what she saw everything looked nice and clean. It was just a little to far for us, but it was a nice tour.

My father in law was here for a respite stay. We were very pleased with all they did for us. Everything went very well, they took good care of him and his needs. It is a nice looking facility, they do a good job with the cleanliness. The staff was great. We knew he was safe and in good hands. I would recommend this community.

Very nice facility, clean, smells nice, well maintained - exp nice in an older facility. Good staffing ratios, graduated care "neighborhoods" - focus on use of licensed staff, which is important to us. And the food smelled amazing!

My Step-Dad is doing fine at Cascade Inn. It's a great facility, I like it. It feels kind of like a mini town. There are separate areas to do the activities, restaurant, movie theater, gathering area, workout room. The staff is friendly, I've had no problem with them. He enjoys the food. The only thing is it feels a little dated, but that's not a complaint though.

I really do enjoy this community and they are taking very good care of my husband. It is a comfortable community and they are really nice and kind here. The staff is wonderful and very helpful to him and his needs. They are very accommodating, even when I am there they offer me lunch for free. The community is very well kept and looks clean and nice. The food is great, they have two cooks and all the food is homemade which is very good. This is a really nice community that I would recommend.

I felt compelled to write after reading the review entitled "The Worst Memory Care Facility Ever". My family member has been a resident of Arbor Hills for over 2 years and the facility I have experienced is not by any means the same as that described by the author of "Worst Ever....". Although not perfect, the staff at Arbor Hills is dedicated, hard-working and caring. The Executive Director and 24/7 nursing staff are excellent. They communicate well and are accessible to both residents and family members. As a regular visitor, I have always found the facility to be clean, odor-free and well-maintained. This applies to both the common areas and resident's rooms. Anyone touring memory care facilities on behalf of a loved one should consider Arbor Hills. Although it may not end up being the best fit for everyone, it should be on the list of possible contenders.