Koelsch Senior Communities

The staff here is wonderful and they know my Father by name. They are very attentive and they really care about the residents. When they see someone, they don’t see a check. It is a family run community and that is the main reason why I brought my dad here. The only thing that hasn’t been great is the food. The food they serve is mediocre and the dining service is slow. I would recommend this facility to other families.

My loved one is here and so far, everything is going pretty good. There are things that I’d like to change. The staff is easy to communicate with and seem knowledgeable about the type of care that my loved one needs. I haven’t tried the food but I sit with my loved one while they eat and it seems well balanced and nutritious. The facility itself is pretty clean and they provide a lot of activities; there’s always something going on. The other residents are pretty friendly and outgoing and all of the caregivers are pretty good. The best thing to do is just to come here, sit around and look around for a while so you can see if you’ll like it or not. You can really feel the interaction. It’s a hard job to do, they’re going to make mistakes and they’re not always going to do it the way I would but they’ve been good. I would recommend them to others.

Spoke with Madison House; based on Mom's more than mild dementia, their current facility/staff is not able to accommodate mom at this time. They are currently building a memory care facility that might be a possibility in the near future.

I had to move my mom from another state and we found this community for her close to my house so it is convenient. I love the place but there is always room for improvement at any place like this. The caregivers are friendly and care but they do need some more training. The staff has a high turnover and hoping that will improve also. They need to do more rounds to check on my mom. The head nurse is absolutely wonderful. The place stays clean but in my moms room it could be better. The food always smells so good and looks good the kitchen lady works very hard at serving everybody. This has a family unit feel and that is one of the reasons I chose this and the second reason, [removed] the marketing person is very kind and helpful. I would recommend them to my friends and family.

Very nice, but too big, too overwhelming.

When I first walked in I was amazed at how large the facility was. The lobby itself was about 3 stories tall. I ruled it out quickly because I just felt like it would be too large for my mom. She might have gotten lost there. The front desk personnel who gave me my tour was very nice. The facility looked very nice and clean. The dining hall was more of a restaurant with how big it is. The rooms were nice sized for a studio apartment. And for the activities they offer about the same as other places like having someone come in to play the piano or sing, arts and crafts, and entertainment that come in. Their activity calendar looked pretty full when I saw it. I would recommend this community.

We moved my father-in-law into Cascade because he needed more around the clock care than we were able to provide at home. We already knew people who had relatives there, so it was an easy decision. He was only there for a few weeks, but overall, it was a good experience. It’s an older facility, and they were in the middle of a remodel, but they still kept it very clean. The staff was really helpful and accommodating, and they helped to get him involved in the activities he was able to participate in like church services. Overall, I would recommend the community to others.

I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice open floor plan and great amenities for the residents. It was just not the right fit for my husband in the end decision.

We had a nice tour of the Park Wood Retirement Community. It was a beautiful, clean and well-kept community. The staff was friendly and helpful providing information regarding their community. They fed us lunch and gave a nice presentation. The residents here need to be more self-sufficient and our loved one needed more care and assistance.

I have recently taken a tour of this community for my mother and I was very pleased with my experience. The staff where lovely to work with and did a great job with the presentation. I thought the facility was beautiful and had a lot of nice amenities for the residents. I just felt it was a little too big for my mom and the hallways where very narrow and long. That would have been difficult for my mother to navigate through on her own.

My loved one has recently made the move into this community and so far I am pleased with how things are going for her so far. The staff have been very kind every time I come to visit and I am comfortable with the quality of care they provide. She has had no problems with the meals and enjoys participating in some of the activities with the other residents. Overall it has been a pleasant experience and we have been pleased.

The community helped me out when my wife was here as a resident. She had a good experience for the time that she was living at the Canterbury Gardens.

We toured the Delaware Plaza and it was a nice and clean community. The staff was friendly and helpful providing answers to our questions. The atmosphere reminded me of more of a nursing home facility. We chose another community based on our loved one's needs.

My brother claims that he doesn't like it there however from everything I've heard he seems to have settled in nicely and is doing very well. He has been going out with friends for meals or local events. He has taken his roommate under his wing in regards to taking him down to mealtime and activities just looking out for him. He has made such a good impression on the staff they all know him by name now. He does not like the food its boring not seasoned at all. We are certainly impressed by the community and the staff and the level of care they provide.

This community is not opened as of yet. After they open and get established we may move my mother to this location since it appears to be very similar to where she is now, however, this location is much closer to the family than where she is. We should have a better idea once they get up and running and start accepting residents as to how they will perform then make a decision.

Mom seems to be doing alright being here. She is starting to interact and socialize with the other residents that are living here. The community is brand new so everything is very nice extremely clean. The staff is very good helpful and friendly. Considering that they are still new there are not a lot of residents there yet so the activities are limited the hope is once they start getting more residents than the activities will increase. Mom hasn't complained about the food so it must be good.

Very shortly will I be moving my husband to this location.At first, when I toured it I didn't-think that I would be able to afford such a lovely place but in speaking with the contact person here she has worked the price as to where I can afford it and not sacrificing the level of care my husband will need. They are very kind and they are respectful of not only their residents but their families feelings. They have 3 nurses to shift that are trained in dementia patients so they can provide the right kind of care. The halls are monitored so that if an emergency happens the staff will know. There are bell cords in all the rooms. But best of all I can sign my husband out so we can go out to eat or take him to our home for a few hours.

The staff where lovely to me when I had taken a tour of this place for possible future living arrangements. They did a great job with the presentation and made sure to answer any questions I had for them in detail. The property was clean and had a lot of great amenities available to all of the residents. Overall it was a great experience it was just not the right fit for me in the end decision.

This community was nice we saw nothing wrong with it. I don't think it would have met our mothers care level needs. It appeared to trend more towards independent living than assisted living. The type of person my mom is she needs to have medication handed to her and to be told to go to the dining area more than just a reminder. The staff was helpful and seemed to be involved with the residents.

This community was very lovely very bright and nicely decorated. The staff seemed to be nice and very helpful and informed about the community. The price was a little out of our budget but they had made a follow-up phone call with me and was willing to negotiate the price but by that time I had already settled on another community.