Koelsch Senior Communities

Staff seems to really care. As far as activities go - I thought they had something for veterans, but haven't seen it. I think they could do more to engage the men. Possibly they could also try to come up with learning activities/lectures, like those offered by libraries. It seems like they are light on activities for those who still are pretty sharp mentally.

Good place to care for your loved one. Sometimes they seemed understaffed. We picked this community, because not many available in our area for memory care. Good location in local home community, and the availability.

Maple Glen staff have worked with my loved one and have made her feel very comfortable. She accepts her living situation now and is happy. At home she was very difficult to handle. I feel sometimes Maple Glen is understaffed, front desk relief is poor. Weekends and holidays especially. The primary front desk person is very welcoming, but others are not very helpful. Our family has concerns about the lack of supervision in the halls / general security.

Most of the staff are 5 stars with friendliness, an occasional 2 which will eventually be addressed. The activities get 5 stars due to the PT and OT. The overall experience was positive and the Koelsch organization is very professional and works hard at making a stay a very positive experience. My mother was able to rehab successfully in Solana and return to her home where she is now managing well on her own. The staff works hard and with empathetic care to make the best of one's stay. We would recommend this community to other families.

The community itself is clean, but it smells like poop often, they could use some better air filtration. When it comes to the care services they don't have enough staff to make sure mom gets out and walks. As far as activities, they are boring and mom never wants to do them. The value is very expensive for what little they have to do for mom .

I have a few specific complaints: Food is pretty terrible. His room and bathroom are never clean when I visit. They keep losing his stuff. But otherwise my family member is well taken care of. It's a good place overall.

My loved one liked the food. As far as activities, they need to keep staff retention. The nursing care also needs to improve. They lost a lot of staff members. The in-house therapy was really good. My advice to other families, looking to place their loved one here, is to show up and pay attention. As a family member go several times a week, to check on your loved one.

I think the people taking care of him are well experienced and well trained. I wish there were more activities to keep him busy

Overall we have had a pretty good experience with Caterbury Gardens.

The community is very nice and very clean. The staff seem to really care about the residents and their families. The dinning room is nice and the food is good.

I toured this community and it was nice, just not the right fit for my loved one's personal needs.

What sticks out most to me about The Hampton at Salmon Creek is their friendliness; calling mom by name, every staff member we've talked to has commented on how sweet mom is. They have been great to keep us in the loop, when she has fallen or isn't feeling well...

Canterbury Inn was great and the Liasons was a great person people. But my Dad is what they consider Medically Complex. This facility's RNs felt that my Dad would require a lot of attention/monitoring. They felt he probably would be better served in Skilled Nursing and not their facilities. Weird part is they never even met with my Dad for a assessment. This was just them reviewing his medical records. So it's not that I didn't choose them. They just told me no thanks!

This is a beautiful facility with gorgeous units. Everything is magnificent here. The staff is friendly. It's kept very clean. Units have huge bathrooms. The only downfall for us is that there's no green area for the residents. Which is important, especially for residents with pets. It's more expensive than most other places we saw in the area.

In general our experience has been positive. The residents in the community still need an outside advocate to follow up on their requests. The staff communication has been responsive to the family if we have questions or concerns. There are some concerns with the delivery of meals due to the lack of staff. There are times the items aren't what the community says they are going to have for meals. The residents do have choices in addition to the special of the day. There are three meals a day served to the residents here.

I have actually recommend the community to others for their loved ones. The staff communication with the family and friends is good. There are three meals a day served in the dining room. There is room service available if your loved one is ill; however, there is a cost associated with this option.

Our family had an in person tour and it was a super nice tour experience, very friendly people but our loved one had to have her car back and we were worried about her getting out on that busy road.

Solana at the Park is a beautiful facility but was just too big for my parents, they wanted something smaller and more intimate. They had a lot of great amenities provided for residents but a lot of those things my parents would not have taken advantage of such as the swimming pool.

The community was wonderful. The food was delicious and there were three meals served daily. The staff were great to work with during our stay. They had lots of games for activities and more for the residents to choose from.