Koelsch Senior Communities

Our first impression was based off the staff right away. They worked very quickly and effectively to answer all the questions we had and they smoothed the path out for our loved one.

Our family had an in person tour and Cedar Creek's eye candy is superb - but the eye candy is for the families and visitors. Once the residents move into the facility the eye candy sort of goes away and nothing is as spectacular as you thought. Also we did not really like how the residents would have to have shared rooms, and there were so many residents on the only two floors so it did not offer that one on one time.

They could work more on not discouraging visitors to come back to where their families are, they try to keep everyone up in the main common area so you can't really see what activities are going on.

Very content and thankful with the staff in overall. I was touched by this one caregiver which he is very attentive and genuinely caring to my loved one.

This community was not quite as good as the main community that I went with. My main choice just stood out too much for me to go with the other.

This community was not quite as good as the main community that I went with. My main choice just stood out too much for me to go with the other.

We chose Solona at the Park because when you walk in it is so welcoming and open, especially the dining room area. The sales lady was very good. Everything started out great, but things have started to slip a little because of the amount of turnover in nursing staff. The executive director has been wonderful and great to work with. The meals here are chef prepared and he really enjoys them. I would recommend to others looking.

If you are dealing with a family member with dementia this is probably the most ideal setting that you can go with while searching. This community is very dementia friendly and the training and approach to the residents reflects it.

I chose The Park at Surprise because of the appearance, the friendly staff members, and the food. The meals here are chef prepared and I really enjoy them. The apartment sizes are very good. I would recommend to others looking.

They do not want you to ever call and ask any questions, if you do call and ask questions they will red line your name. They have never allowed us inside the facility, I have only been up to the front door. Overall I would not recommend to others looking.

We chose The Hampton and Ashley Inn because of the value of the money. It was nice and clean and it just gave us a good feeling. The administrative staff were great and accommodating especially with me living out of town. The spaces we were able to see were nice, but we were not allowed in due to covid. I really felt like the knew who my dad was and took the time to get to know him. They had tons of activities for residents to participate in. I would absolutely recommend to others looking.

[name removed] gave my father and me a very informative tour of Copper Creek Inn. She also came out to my parents home to do an evaluation of my mother's condition the same day. The facility was very nice, staff was friendly and residents seemed to be well taken care of.

My father had to go into memory care here during the Covid pandemic. I never saw the inside of the building so I can't comment on cleanliness or meals or care but my father stayed healthy and clean while there. Activities were limited to indoors but it seems the staff made an effort to keep the residents entertained and engaged. Staff were friendly and helpful and they did what they could to make phone calls and window visits possible.

We chose Meadowbrook Memory Care because she was in rehab and was needing a 2 person assist and this facility offers that as well as memory care. The room sizes here are good but they aren't in their room a lot so they do not need a lot of space. The staff members here are all friendly especially the administrative staff. I would absolutely recommend to others looking.

Our friend does not like the breakfast meals they serve, but that is because of the covid restrictions. He does not really engage in the activities they offer so we are not sure if they are bringing them back or if those are still limited. However he does say the staff members are very friendly.

I have worked with this community for over 2 years and I've seen major improvements on staffing and consistency in office staff and Executive staff. Memory Care can be extremely hard to manage on-going, but you can see this community maturing and learning from challenging situations to make it the community it is today.

They kept everybody safe during the pandemic which was very important.

I think the staff have been very compassionate and concerned about my parents and their well being. They have been great with communication and we have been pleased with that. I would recommend to others looking.

We chose Meadowbrook Memory care mostly because of the location and it was by far the best out of the ones that we visited. The staff members here were excellent. Overall, we had a short but good experience here and would recommend.

The tour with [name removed] was great. Even though it was virtual, we still felt like we had a great experience. We liked the fact that there was a selection for dining, from a small and more intimate/quiet environment as well as the standard dining area. They also had storage areas for residents. We ended up selecting a different environment, mostly due to the size of the rooms, and the price.