Koelsch Senior Communities

My father has been living at Sterling Commons since May 2015. It's a wonderful place! It's very clean and homey, comfortable and welcoming. But the very best of Sterling Commons is the staff. Everyone there is caring, efficient, and professional at every level. Even the housekeeping staff know the residents and interact with them. I've seen staff members stopping in their path just to talk to or hug one of the residents. Also, they have such patience with all of the residents, which I know can be difficult with someone who has memory issues, and in my father's case, hearing issues as well. They are available at any time for phone calls, and are prompt and thorough in their responses. There's a nurse on duty 24 hours, which is very reassuring. My family and I have had such peace of mind since my dad went to live there. We know that Dad is being taken care of in the best possible way, and that Sterling Commons is the best place for him.

The staff is very accomdating and helpful. This community is very clean and provide a continuum of care in a professional manner.

They are excellent at Copper Creek inn. The staff are really good here. We are very happy with them. It has been a wonderful experience at this facility. We are really pleased. The facility is very clean and the staff are quite friendly.

My mom has been at Sterling Inn for seven years. The reason I choose Sterling Inn is because I would not have to move mom any more. She just lost dad and she was very lonely. At first she kept busy with the activities. Then as the years went by she developed dementia and Parkinson's. She is under full care now and very good care. The girls and nurses and staff take very good care of her. I go see her at lease two to three times a week. I can go away for a few days and I do not worry about her. They take her to the dinning room for her meals and sit her in some activities. She also still gets her hair done every week and once a month her nails and toes. So she is not in the room all the time. She is 90 years old now. I am very pleased with Sterling Inn.

I moved my Mom to Silver Creek Inn 2 weeks ago and I am very pleased. I feel that this move has resulted in a more dynamic lifestyle for her. She has more activities to participate in and more assistance when need. The facility is extremely clean and I have been very impressed with the quality and number of staff members. I also feel that having nurses on duty 24 hours a day has been a big benefit for her. I feel her quality of life has improved so much, I should have made the move sooner.

I just watched the staff with all the people that are in there and they are really good care givers to all the residents. They also treat my mother really nice, which is what is important, so that is good.

Well, I think the food could be a little bit hotter, but I think they are working on fixing that. Other than that, I am glad both me and my husband are here at Cascade Inn. My husband is also glad we are both here too.

Park Wood Assisted Living mom has made friends at Park Wood Assisted Living. Everyone is so good to mom. She is well taken care of. The staff get her to her doctor appointments and other places she needs to go. The food is excellent. A lot of the activity outings are not handicap friendly. Mom will choose not to go because of this. So I would like to see that improved.

At The Hampton at Salmon Creek Memory care they are very professional and always eager to help. We are very confident to leave mom in there care. We have truly been blown away with this entire facility. I am really happy with the amount of activities that are provided all day long. I highly recommend this place.

I think they could improve a little bit on the caretakers. For the amount, it seems the workload has been pretty heavy for the ladies. They seem to manage, but it seems they would be more responsive if they had a little more help.

Knowing that our mother is lovingly & safely cared for at Spring Creek Inn has been a huge "weight off our shoulders". The staff is very understanding and patient of the needs, challenges, & concerns specific to dementia. We are truly grateful for this community.

They were more than accommodating. They made the process very simple. They made it very easy for me to get my loved one in there. The Silver Creek Inn Memory Care is a nice place. The cleanliness, friendliness, value, care services, and activities are all excellent. I would recommend this community to anyone. It has been a really good experience. Everyone has been great and easy to work with. I'm really pleased.

my mother has been at the gardens for alittle over a month, and I have been very pleased with the care and the compassion for my mother and my family. the staff is very caring, the rooms are very clean and orderly. what I appreciate the most is the time the staff will give me to answer any questions I have about my mother. they call me when necessary and always keep me up to date on what my mother is doing and how she is feeling. thank you so much gardens for your care and I thank GOD very day that my mother is in this wonderful home.

Creekside is a wonderful place for my husband. The staff is kind, caring and very considerate of my concerns for my husband's needs. They quickly respond to my questions and act upon any irregularity that occurs. They occasionally have dips in care-giving staff, which is probably fairly common because their pay is low but the administration and nursing staff is top notch. They stay in touch with me about my husband's needs and work with the VA doctors who are my husband's primary physician network. I'm thankful I can call or visit anytime of the day or night and bring anything to my husband that would better meet his needs. The cost is high for this type of care but Creekside's rates start lower than many other facilities and it's exclusively memory care, which was important to me.

Our family is very happy the care our husband and father is getting here. While it always a challenge to have a loved suffer from dementia we do think his physical and mental condition has actually improved since he began residence in January 2015. The facility and staff is first rate and very concerned and caring. The patience that the staff shows for the residents is amazing. Someone from our family visits dad daily so we see a lot about how the operation is conducted and have become very aware of the care and conduct of the staff. We do not hesitate to recommend this facility.

I was impressed with the facility from the moment we arrived. A professional and caring atmosphere abounds. Amy,the director,gave a detailed presentation and patiently answered questions and concerns. The staff I observed are kind, yet firm with the residents. The facility is sunny, beautifully furnished, and impeccably clean. Reminded me of a vacation spa, I wanted to stay. I highly recommend a visit to Canyon Creek.

We are 100% very happy with dad being at the Sterling Inn. I would definitely recommend this community to anyone who is looking for an assisted living facility. My overall rating of this property is 5 stars. This is a very clean, friendly, caring community with a great value. I am very happy with this community. I rate all of the categories 5 stars. We are very pleased with the Sterling Inn in Victorville.

After several years of bringing my husband here for respite care, I finally had to place him permanently because of falling, wandering and increased dementia. It was an easy transition since he was familiar with the people and place. He had been resistant to showering so I'd bring him in for an hour and they would shave, shampoo and shower him. It was nice to bring a scruffy old man in and go home with a happy, clean handsome guy. The facilities are beautiful, the smell is nice, the caregivers are wonderful, often joking with those who respond well to that. They tailor care to the individual. For instance my husband often fell out of bed so now his mattress is on the carpet and he is not in danger. My life has changed so much for the better, knowing he has great care. I love this place!

I would recommend this place. They are very friendly and the value is great. The Care Services are also excellent. I would rate the Friendliness 5 stars, I would rate the Value 5 stars, and I would rate the Care Services 5 stars. I cannot rate the Cleanliness and Activities because I have not experienced that portion. Overall I give this facility 5 stars. As I stated above, I would definitely recommend this place.

very very very great place client I would recommend highly. The staff is wonderful and my family loves the place! The place said it is very clean. This place deserves a 5 star rating as well for the cleanliness. The staff is very nice and helpful! The community is definitely a 5 star community.