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Koelsch Senior Communities

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Koelsch Senior Communities is an elder care provider that offers independent living, assisted living, memory care, and respite care in eight states across America. This senior living provider has 37 locations, including Best of Senior Living Award winners. Koelsch Senior Communities has 1,018 ratings with an average rating of 4.4 out of 5. To provide the finest living experience, Koelsch Senior Communities have made it their mission to connect with residents through intentional design and decor that inspires. With purpose-built communities offering thoughtful lifestyle programs and quality care options, residents are always served with respect, dignity, and compassion.

8.2

Review Score

1,018 reviews
37 communities
Starting from $X,XXX/mo
4 community videos

Koelsch Senior Communities community listings

Showing 37 communities
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Sterling Inn

17738 Francesca Road, Victorville, CA 92395

Starting at$X,XXX+ monthly
Photo of Sterling Inn
14
14 Photos available
6
6 Floor plans available
9.4
Review Score
76 reviews

I don't know how much this helps but my score on the administration was affected by the fact that they've had a lot of turn over and have been making changes which are hard for the elderly. The jury is still...

Provides: Assisted Living, Independent Living

Located in Victorville, just 70 miles northeast of Los Angeles in the High Dessert, Sterling Inn is a blended community offering Independent and Assisted Living. This setting provides a continuum of care that may allow residents to age in place in their familiar surroundings. Comfort and...

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Spring Creek Inn

1641 Hunter's Way, Bozeman, MT 59718

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
9.4
Review Score
24 reviews

Spring Creek has been a great place for my Dad. He is happy there and says he likes the food and the "people" Staff. The staff is exceptional! Very special people who are empathetic, patient and loving.

Provides: Memory Care

Spring Creek Inn a Koelsch Senior Community, is exclusively designed and meticulously planned for those with Alzheimer's Disease and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will ever make. Spring...

... Read more

Canyon Creek

1785 Majestic Lane, Billings, MT 59102

Starting at$X,XXX+ monthly
23
23 Photos available
4
4 Floor plans available
9.4
Review Score
22 reviews

I placed Mom there about a year ago. It was one of the best decisions I have ever made. If she couldn't be home with me I'm glad she was there. The entire staff is amazing! The care, love and respect that...

Provides: Memory Care

Canyon Creek Memory Care Community is a Koelsch Senior Community, is exclusively designed and meticulously planned for those with Alzheimer's disease and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will...

... Read more

Lakeview Memory Care

241 E Lake St, Bloomingdale, IL 60108

Starting at$X,XXX+ monthly
22
22 Photos available
6
6 Floor plans available
9.2
Review Score
26 reviews

I'd like that it's more modern and it's more open in the staff seems nicer and finally they do involve my mom in activities even if she doesn't want to do it.

Provides: Memory Care

Bloomingdale's finest memory care community is open now! Lakeview Memory Care Community is home to 65 residents who may require services related to memory loss. Lakeview Memory Care provides on-site licensed nurses 24 hours a day, hourly and respite care, as well as our Living Well Program. The...

... Read more

The Park at Laguna Springs

9670 Laguna Springs Dr, Elk Grove, CA 95757

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.2
Review Score
8 reviews

We chose The Park at Laguna Springs because the facility is attractive, friendliness of staff, area, casitas, and just the entire ambiance of facility. Others looking would need to visit to see available...

Provides: Independent Living

Koelsch is a family owned and operated business since 1958, over 60 years in business! The Koelsch story is truly remarkable, and started with Emmett and Alice Koelsch who began working in senior living in a basement with their family in Kelso, Washington.From the moment you walk through our...

... Read more

Creekside Inn Memory Care Community

240 E. Kathleen Ave., Coeur d'Alene, ID 83815

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.1
Review Score
39 reviews

The staff is very personable and friendly. Most of their residents, from what I can tell, have serious dementia or Alzheimer's. My parent is only moderately dementia and seems to have trouble fitting in with...

Provides: Memory Care

Creekside Inn a Koelsch Senior Community, is exclusively designed and meticulously planned for those with Alzheimer's disease and other forms of dementias. Selecting a home for your loved one with memory loss is one of the most important decisions you and your family will ever make. Creekside Inn...

... Read more

El Rio Memory Care

2828 Health Care Way, Modesto, CA 95356

Starting at$X,XXX+ monthly
15
15 Photos available
6
6 Floor plans available
9.0
Review Score
13 reviews

Our experience overall has been a good one with El Rio. She has had many growing pains, but nothing that the facility or the staff are at fault for. The staff is always kind, courteous and willing to take a...

Provides: Memory Care

Modesto's Finest Memory Care Community Coming Soon—Dedicated to Those with Memory Loss Koelsch Communities proudly announces the construction of EL RIO MEMORY CARE COMMUNITY. This new community will honor 72 residents in a warm and caring atmosphere as they journey through life with Alzheimer's...

... Read more

Cedarbrook Memory Care

1425 E. Nees Avenue, Fresno, CA 93720

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.0
Review Score
24 reviews

My wife [name removed] after just a few days at cedar brooks ended up having to go into hospice care at cedar brooks One reason I had picked cedar books for [name removed] was the possibility they could take...

Provides: Memory Care

Cedarbrook Memory Care Community is a proud member of Koelsch Senior Communities. Koeslch is a family owned company - serving seniors since 1958. With over half a century of experience, you can be certain our family will take great care of yours. Koelsch has always prided itself on its hands-on...

... Read more

The Gardens at Laguna Springs

9750 Laguna Springs Dr., Elk Grove, CA 95757

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
9.0
Review Score
16 reviews

My observation is that they are very good at memory care because that is all they do. Many of my mom's visitors have commented to me on how surprised they were at what a nice facility it is. It is hard to...

Provides: Memory Care

Waverly Inn Memory Care and Cottages

515 W Rand Rd, Arlington Heights, IL 60004

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
8.0
Review Score
9 reviews

1...overall experience 10 plus beautiful facility great location Incredible care and loving staff 2...excellent maintenance of entire facility 3...friendliness 10 + Staff from kitchen to front desk to...

Provides: Memory Care, Independent Living

Waverly Inn Memory Care Community, a Koelsch Community, and family owned since 1958 is located in the Village of Arlington Heights.Along with excellence in care, Waverly Inn Memory Care Community will offer full meals, vibrant mental and physical activities 7 days a week, scheduled social outings...

... Read more

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Maple Glen Memory Care

750 S Park Blvd, Glen Ellyn, IL 60137

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
8.0
Review Score
28 reviews

My father has been at Maple Place for a few months now and we are extremely pleased with our choice. ALL the staff is amazing, the building is decorated in a classic style which he loves, and the building is...

Provides: Memory Care

The Koelsch family has more than six decades in developing, building and operating senior housing. The tradition began in 1958 when Emmett Koelsch and Alice Koelsch-Schultz founded the company and employed the simple philosophy, 'Treat all people with the respect they deserve and the special...

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Sterling Commons

17797 Lindero Street, Victorville, CA 92395

Starting at$X,XXX+ monthly
8
8 Photos available
8.0
Review Score
40 reviews

They have a great administrative staff. They took much time and care to answer all questions. The staff was friendly. The facility did not suite my mother in law because of the following. 1.Her room door...

Provides: Memory Care

Sterling Commons is just five miles east of Interstate 15, nestled in the High Desert community of Victorville. Only a stones throw from the prestigious Spring Valley Lake, Sterling Commons offers beautiful views of the picturesque Victor Valley and the surrounding mountains. Sterling Commons...

... Read more

Deer Ridge Memory Care

3901 5th St SE, Puyallup, WA 98374

Starting at$X,XXX+ monthly
11
11 Photos available
7.8
Review Score
16 reviews

The people I met were very pleasant and attentive. The only thing is she had a black pants and hoodie and it came up missing, her name was on the tag, I was told not to bring any nice outfits by others....

Provides: Memory Care

Deer Ridge Memory Care opened on July 6th, 2021! We are part of a family owned and operated company called Koelsch Communities which has been caring for families across the country since 1958. Our Executive Director, William Martin has been a nurse in Memory Care for over 30 years and has a true...

... Read more

The Park at Modesto

2832 Healthcare Way, Modesto, CA 95356

23
23 Photos available
4
4 Floor plans available
9.2
Review Score
13 reviews

I find most of the staff is so kind and helpful. The girls in the Bistro are excellent workers and friendly. I cannot say enough kind words about them. The girl in the dining room (morning) is so kind and...

Provides: Independent Living

Canterbury Inn

1324 3rd Ave, Longview, WA 98632

11
11 Photos available
9
9 Floor plans available
9.2
Review Score
42 reviews

only for the particular wing my husband was in they need more staff. 3 for quality of care, because of the shortness of staff. The rest was not really applicable for my husband. We would absolutely recommend...

Provides: Assisted Living, Memory Care, Independent Living

Canterbury Inn, a Koelsch Community, is located in suburban Longview Washington close to medical facilities, shopping, parks, entertainment, beautiful walking paths at Lake Sacajawea, and just a short 60 minute drive to the West Coast or the Portland OR. airport.At Canterbury Inn our 24 hour...

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Springs Ranch Memory Care

3315 Emmett View Rd, Colorado Springs, CO 80922

18
18 Photos available
5
5 Floor plans available
9.0
Review Score
13 reviews

The facility and the resident rooms are kept very clean. The nursing staff is really on top of things and very friendly. Care staff have been superior. They always answer the phone, return calls and...

Provides: Memory Care

Springs Ranch Memory Care is family owned by the Koelsch family and their specialty has been memory care since 1958. Springs Ranch was built 4 years ago and is an upscale beautiful community customized with the intention of providing the finest living experience for those with memory impairment....

... Read more

The Park at Surprise

14630 W Parkwood Dr, Surprise, AZ 85374

20
20 Photos available
6
6 Floor plans available
9.0
Review Score
38 reviews

The staff is amazing from the director all the way down to the lady who runs the front desk. The facility is clean. They treat everybody in there with respect, and when you walk through the place, and you...

Provides: Independent Living

Distinctive Independent Living | Experience a Carefree LifestyleIf you are looking for a retirement community with just the right amount of amenities, an ample selection of senior-friendly floor plans or a social environment to spend more time with friends, The Park at Surprise can provide the...

... Read more

Canterbury Park

1335 3rd Ave, Longview, WA 98632

9
9 Photos available
8
8 Floor plans available
9.0
Review Score
10 reviews

What I like best is the people. They are very friendly and accepting. Same with the staff. I'm very happy here. Yes, we would recommend this community to other families based on the experience we have had so...

Provides: Independent Living

Situated between Seattle WA and Portland OR, Longview offers seniors a comfortable suburban setting. Canterbury Park is located close to shopping, medical facilities, entertainment, parks, beautiful walking paths at Lake Sacajawea, and just a short 60 minute drive to the West Coast. You'll know...

... Read more

Meadowbrook Memory Care

2300 Little Road, Arlington, TX 76016

1
1 Video available
24
24 Photos available
2
2 Floor plans available
8.7
Review Score
48 reviews

The caregivers genuinely love and care for the residents. As my husband was on his last day, I had so many of them come into the room hug me and cry with me. The place was always clean and bright, with no...

Provides: Memory Care

Meadowbrook a Koelsch Senior Community, is exclusively designed for residents with Alzheimer's Disease and other forms of dementia. Selecting a home for your loved one with memory loss is one the most important decisions you and your family will ever make. At Meadowbrook we form a supportive...

... Read more

Arbor Hills Memory Care

2625 W. Plano Parkway, Plano, TX 75075

21
21 Photos available
4
4 Floor plans available
8.6
Review Score
42 reviews

A few thins I really like about Arbor Hills Memory care is the great staff and communication. It is a clean facility with good food.

Provides: Memory Care

Arbor Hills Memory Care Community is a proud member of Koelsch Senior Communities. Koeslch is a family owned company - serving seniors since 1958. With over half a century of experience, you can be certain our family will take great care of yours. Koelsch has always prided itself on its hands-on...

... Read more

The Park at Copper Creek

901 S 94th St, Chandler, AZ 85224

1
1 Video available
12
12 Photos available
6
6 Floor plans available
8.5
Review Score
17 reviews

My very independent Dad is loving the new friendships, activities and support that the Park at Copper Creek provides. Staff is caring and listens to concerns. In his mid 90s he still loves his independence...

Provides: Independent Living

If you are looking for a retirement community with just the right amount of amenities, an ample selection of senior-friendly floor plans or a social environment to spend more time with friends, The Park at Copper Creek can provide the finest environment for retirement living. Our professional...

... Read more

Madison House

12215 NE 128th St, Kirkland, WA 98034

10
10 Photos available
3
3 Floor plans available
8.5
Review Score
33 reviews

Our family very much appreciated Madison House while Grandma was living there. The caregivers took amazing care of her. Always respectfully and with kindness. I slept well knowing she was looked after and...

Provides: Assisted Living, Independent Living

Independent Living Independent living at Madison House provides all the benefits of being at home without the burden of household chores; cooking, cleaning and maintenance. This is a lifestyle that facilitates independence as you age and give you the freedom to pursue your own interests without...

... Read more

Delaware Plaza

926 Delaware St, Longview, WA 98632

8
8 Photos available
8.5
Review Score
19 reviews

My dads bathroom is very old. However, what we like the most about the Delaware Plaza community is that the staff treat my dad like family and try to encourage him to get involved in activities. We would...

Provides: Assisted Living

At Delaware Plaza our 24 hour on-site licensed nurses and caregivers offer resident's assistance when needed in an environment of independence and comfort, in the privacy of their own apartment. Our nurses provide individualized medical services day or night, on weekends, and care when responding...

... Read more

The Hampton at Salmon Creek Memory Care

2305 NE 129th Street, Vancouver, WA 98686

14
14 Photos available
2
2 Floor plans available
8.4
Review Score
39 reviews

The patient care staff is incredible. They know every resident's name. They encourage them to participate in everything. There are appropriate activities all day everyday from games like bingo to exercise...

Provides: Memory Care

Imagine your loved one thriving at The Hampton at Salmon Creek, where they will be treated like family. Warmth, respect and compassion abound in our beautiful and secured environment. By providing personalized memory care, we enhance the lives of our seniors, and provide peace of mind for their...

... Read more

Canterbury Gardens

1457 3rd Ave, Longview, WA 98632

3
3 Photos available
3
3 Floor plans available
8.4
Review Score
28 reviews

I have nice things to say. For me it was close so I could stop and check on her every day. I got to know staff by name. I would recommend yes. I think that mom received a good quality of care. They...

Provides: Memory Care

Canterbury Gardens, a Koelsch Community, is exclusively designed for residents with Alzheimer's Disease and other forms of dementia. Selecting a home for your loved one with memory loss is one the most important decisions you and your family will ever make.At Canterbury Gardens we form a...

... Read more
Viewing 1-25 out of 37 communities

Community videos

View the Koelsch Senior Communities lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Koelsch Senior Communities welcomes its residents home.

Copper Creek Inn Memory Care

Take a virtual tour of Copper Creek Inn Memory Care in Chandler, AZ
Take a virtual tour of Copper Creek Inn Memory Care, a maintenance-free Memory Care community located in Chandler, AZ. To schedule a live tour, contact a local senior living advisor.

1 min • December 14, 2022

Amber Creek Inn Memory Care

Take a virtual tour of Amber Creek Inn Memory Care in Scottsdale, AZ
Take a virtual tour of Amber Creek Inn Memory Care, a maintenance-free Memory Care community located in Scottsdale, AZ. To schedule a live tour, contact a local senior living advisor.

1 min • December 14, 2022

The Park at Copper Creek

Take a virtual tour of The Park at Copper Creek in Chandler, AZ
Take a virtual tour of The Park at Copper Creek, a maintenance-free pet friendly Independent Living community located in Chandler, AZ. To schedule a live tour, contact a local senior living advisor.

1 min • December 14, 2022

Meadowbrook Memory Care

Take a virtual tour of Meadowbrook Memory Care in Arlington, TX
Take a virtual tour of Meadowbrook Memory Care, a maintenance-free pet friendly Memory Care community located in Arlington, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • May 15, 2022

Reviews
for Koelsch Senior Communities

8.2
Review Score
1,020 reviews

Review Score

1,020 reviews
8.2

Out of 10


5 star

67%

4 star

22%

3 star

5%

2 star

3%

1 star

6%

A Place for Mom has scored Koelsch Senior Communities with 8.2 out of 10 using our proprietary review score based on 152 reviews in the last 2 years. Over all time, Koelsch Senior Communities has 1,020 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
678
220
47
22
53
Date Submitted
28
59
152
Reviewer
84
680
217
18
Care Received
0
139
191
688
461-480 of 1020 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
March 27, 2017
Verified Review
Care and comfort

This is a outstanding community for excellent care. The staff were fantastic and always keeping me informed on his progress. The menu was really good and he was pleased with the variety that was offered. They have nice activities that are offered. We highly recomment this community for the care and the good value for other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
March 27, 2017
Verified Review

This is a nice communit.y the staff were nice and able to answer my questions. . They had activites that wold of been offered. The community was nice and clean and we liked this community. The community was more then what we could afford at the time, but other families might want to tour the community for thecare of a loved one.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
March 22, 2017
Verified Review
A tour for great care

We toured this community and we liked the care that would have been offered here. The community is bright and beautiful. They have a lot of windows that would not be good for her. The community was clean and they do not have any set meal times and she liked that idea of going when she wanted. The activities would have been nice for her to participate with the other residents. We would recommend this community for the good value and care for other families

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
February 20, 2017
Verified Review
I would live here if I could!

My father moved here and things are wonderful so far. I am so comfortable with the care he is receiving here. It's a beautiful place with friendly staff. They offer handicap accessible bathrooms as well. He's starting to get involved in the activities they offer and he won BINGO the other day. He's made friends in the dining hall as well. He likes the food for the most part and if he doesn't like something they are serving he can ask for something else and they accommodate him. I would recommend this community to anyone and I would move here if I was retired!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
February 14, 2017
Verified Review
A positive experience!!

My loved one is doing well at the Sterling Inn. He mentioned to me that the staff is great, they take very good care of him and tend to his needs. The place is clean and they offer activities that he has not joined it but are available. We would recommend this place to anyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
February 13, 2017
Verified Review
I would rate them a 6/5!!

The most professional place I have ever seen! The staff is all trained very well and respond to every issue in a good way. They take such good care of the residents it is amazing. The place is very clean and they keep the residents clean as well. They reach out to me when needed and really keep the families involved. We have meetings. The meals are great, they never rush the residents. They have staff there helping the residents to eat. I could not be any happier with this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mike Nelson - Family/Friend
Independent Living
February 10, 2017
Highly Recommend

My mom has lived at Cascade Inn for just about 3 years now. Prior to moving into Cascade she lived at 2 other care places. One was pretty new and the other was 15 or so years old. The crystal chandeliers were certainly no refection on the poor care being provided. We picked Cascade Inn mostly because my mom has a friend that lives there and loves it. We also liked that it is family owned and they have actual licensed nurses there everyday. They have the most loving and caring group of people working there that we could ever ask for. We would never even consider anyplace else. Thank you to the [Removed] family for taking such great care of my mom and the other residents that live there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 4, 2017
New admission

Beautiful facility, great staff, very helpful in getting our mother settled in. Almost two weeks, and we are very pleased! And mom seems to be getting more used to the idea of being there, thanks to the great staff!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


5.0
Anonymous - Family/Friend
Memory Care
January 27, 2017
Verified Review
It Has Been All Good

The experience for my mother-in-law from what we believe has been really good. As far as I know it's been all fine. She is happy and we are glad that she is well taken care of. The cleanliness, friendliness, meals, and activities have been good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 23, 2017
Verified Review
Lots of great memory care activities!!

My mother in law has severe memory loss and the staff at this community had really given my husband and I peace of mind with her being in there care. They provided lots of one on one care and make sure keep her busy as best as they can throughout the day. When we had just visited they where doing different sing a longs and bingo's as well as having ice cream socials that she enjoyed. I would defiantly recommend this facility to anyone looking into a great memory care environment for there loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Joleen - Family/Friend
Memory Care
January 10, 2017
Verified Review
Caring Support at The Hampton

Our loved one felt at home immediately at The Hampton. She told me many times how wonderful the entire staff was to her. They made her feel special and took the extra time to address all of her needs and concerns. All the staff are really terrific in their dealings with the residents. They always take the time to speak to each person in a very positive way. I was particularly pleased that they make sure everyone is involved in their activities rather than staying closed up in their rooms. I would recommend The Hampton to anyone with memory care needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Paulette Jackson - Family/Friend
Memory Care
January 5, 2017
Verified Review
The Ashley

Mom has only been at The Ashley for a couple weeks but we love it so far!

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3

Value for Cost

5


5.0
Mary Schwartz - Family/Friend
Memory Care
January 3, 2017
Sterling Commons Memory Care

My father was a resident at Sterling Commons from April 2016 until his peaceful passing in December of 2016. The staff were so caring and compassionate! They customized his care to his ever changing condition. I visited as often as possible and was so very impressed with the excellent care and calm, kind approach each staff member displayed toward their residents. My father enjoyed the musical presentations so very much! I feel so blessed to have found such a great facility!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ilene - Family/Friend
Memory Care
January 1, 2017
Grateful to have found the Hampton/Ashley Inn

I needed to find memory care for my husband in a hurry. At that time, there were not many openings in the Vancouver area. The Director and the Director of Nursing at the Hampton gave up personal time in order to find a room for him and have him admitted. They not only came to his rescue, but to mine as well. The care he received at the Hampton Inn was superior. Every effort was made to see he settled in and was comfortable and safe. He spent a short time at the Hampton and as soon as appropriate, was moved upstairs to the Ashley Inn. The care continues to be excellent. The caregivers and the nurses are attentive, caring and treat everyone with respect and warmth. The atmosphere is homelike; everything is clean and cheerful. I am very thankful to everyone who gives so much at the Hampton and Ashley Inn.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sue Doucette - Family/Friend
Memory Care
December 31, 2016
A great place for Mom

The assisted living portion (Ashley Inn) was a perfect fit for my mother when it became clear that she could no longer live alone or drive. It gave her a lovely place to read her novels and receive friends and family. Being a very private and independent person, I wasn't sure how she would do in an assisted living environment, but thanks to the warm and caring staff ( who only "assisted as needed"), she absolutely thrived! Her Alzheimer's has now progressed to the point that for her safety and increasing care needs, she needed to move downstairs to the Hampton Memory Care Facility. Through all of this I have been so impressed with the staff and administration! They were amazingly patient, reassuring and responsive as she went through a phase of confusion, agitation and delusions. Thankfully this was relatively short-lived. I have never regretted the decision to entrust my mother's care and well-being to the Ashley/Hampton Community and I wouldn't hesitate to recommend it to others seeking high quality care for their loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
J.D. - Family/Friend
Memory Care
December 31, 2016

My Mother has been in the Hampton for about 9 months, with some health issues along the way, along with dementia.She has progressed well and I thank the staff and management for the care and attention they give my Mother every day.They do not hesitate to call me when anything comes up,and that is a comfort to me. The facility itself in my opinion is very clean in all areas,fresh smelling and arranged nicely.The management is very willing to talk to family members at any time and keep informed on the residents individually, also review the care needs of the residents, which in my Mothers case lead to a decrease in monthly fees as she got better and required less care. THANK YOU ! to every one @ the Hampton for all you do !

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
James Alsobrook - Toured community
Memory Care
December 24, 2016
Selecting assissted living

My mother chose Ashley Inn after a weekend of respite care. She will be there 3 years in April. We are both happy with her stay here. Everything is kept nice and clean, but it is the people who care for her that makes it special. Everyone is friendly and helpful, and they really care for the residents. It made things easy for me that she wanted to be here, even though it was a big change for her. Amy was a great help in getting mom VA benefits that we did not know about. Also, Hampton Inn paid the application fee for VA benefits. All in all, I think we chose well and hope everything continues god for mom.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Pat in Longview - Family/Friend
Memory Care
December 23, 2016
Personal, customized care provided with respect

My father has lived at The Ashley Inn for a little over six months. Both caregivers and management have made a real effort to find my father's preferences and needs. I appreciate the respect he has been shown. Every effort is made to make sure that his freedom of movement and action is not restricted, unless required for the sake of his health or safety. Services are not provided unless they are needed. The facility is run for the clients, not for the convenience of the staff. The pricing for care is based on overall requirements, rather than enumerating everything. Requirements change over time, and are re-evaluated to reflect resources required. The pharmacy used by The Ashley provides medication in pre-measured doses ("blister packs") to reduce the chance of incorrect medication. The price seems reasonable, compared to other pharmacies who do not provide this level of service. The staff is very consistent in administering medication.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5


5.0
James and Ann Graf - Family/Friend
Independent Living
December 21, 2016
Graf experience

Our Mother came here in June 2015. Each and every resident greeted us, and as well as the staff. They made her feel at home. This is a beautiful facility and had so many fun activities for the residents. The nursing staff cares greatly for the residents, and they are the best. We can not say enough about Sterling Inn. We are very pleased with all of it. The Admin staff works with each and every resident and family to meet the residents need. The atmosphere, cheery staff, beautiful decor,just adds to make it comfortable. It is clean, smells fresh and homey.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Dana Yeaman - Family/Friend
Memory Care
December 20, 2016
Thank You Thank You Thank You

My dad has early onset Alzheimers and has been at The Gardens for almost a year. At first he went during the day while I worked and he just loved it so much he moved in! They are truly the best. It is clean, staff is very friendly and they really do love their residents. I can't even imagine where we would be without them. He is at the point now where he doesn't even want to come home with me! He feels safe and secure there and that just means the world to me. Thank You so much.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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