Koelsch Senior Communities

MG is one of the premier memory care facilities in DuPage county. My family's experience has been you get what you pay for. In addition to excellent care, MG proved very responsive to questions and suggestions. From the receptionist greeting you at the main entrance, to the caregivers, business managers, and facility manager...each family member is made to feel unique and special. I cannot say enough good things about this facility, and how they have handled the Covid shutdown. Perhaps, one of the only areas that I would say needs improvement is there was too much turnover within the caregivers. Special recognition goes to [names removed]. Two very special people working within the MG administration.

Everything and person I have contact with has impressed me.

As a Glen Ellyn resident, the proximity of this facility to my house is extremely convenient and important. Mallory Graffagna and Kelly Belmonte displayed overwhelming kindness and patience during each and every conversation as our family explored Maple Glen. The kindness and patience of everyone in this facility never cease. Jason at the front desk is so kind, patient, and supportive. The nursing and support staff are also so kind, helpful, and genuinely care about your loved one. Never for a moment, even during the pandemic, did I worry about my mom’s care and support at Maple Glen. The peace of mind knowing she is nearby and so dearly taken care of both physically and emotionally is priceless. The beautiful interior, and outside communal spaces of Maple Glen make it feel like home. Maple Glen not only takes care of your loved one but takes care of their staff as well. One felt the emotion and love from Mallory during each and every email during the pandemic. We are so thankful.

After considering many communities for dad, I chose Maple Glen. My decision was based on the warm, caring environment that was obvious on my first visit, and I was right. It became dad's home, a place where he thrived under the professional, dedicated, caring help & guidance he received from all the staff members. Even though dad was in a wheel chair, he was treated with respect & dignity, allowed as much independence as possible, yet staff was there for him when needed. I am grateful & thankful to each person he interacted with, & miss them dearly. I highly recommend Maple Glen!

It is like living at country club. The dining room here is just like a country club I used to belong to. The library is beautiful and well stocked. There is a billiards room, and other rooms available for activities. It is a beautiful place. The rent just rent up recently. I feel the rent is very, very high. I understand why the rent is the way it is. The excuse is a little weak, especially this year. The community is blaming the rent increase on the pandemic. They are also blaming it on staff lodging and transportation. I feel this is grossly exaggerated. I would change the price of rent for the community if I could.

I had narrowed my search to two communities without touring by checking out the websites and the reviews. I had a great feeling for Arbor Hills. The people were so very nice and truly caring. We are leaning another direction due mainly to location. That is a truly how close the two are.

Very helpful, answered all questions.

Looking through the windows we could see that the community was clean, and the staff members were wonderful. They did have activities going on, and for Thanksgiving the staff helped the residents make and write Thanksgiving cards to send to their families.

We had our choice of any assisted living facility and chose Cedarbrook Memory Care for the following reasons: 1. Executive director and Director of Community Relations made everything easy from the first contact. They treated us like family (need I say more). 2. Licensed LVN on staff 24/7 . 3. Genuine compassion that we immediately felt from EVERY staff member. Benefits: 1. Very careful with strict Covid precautions to keep my husband safe. 2. Assurance of physical safety regarding falls, etc. 3. Willingness to offer care that other communities could not. I would recommend Cedarbrook because your loved one will be safe, well cared for, and treated with respect and love. This is an extremely difficult time and I am high maintenance. They have gone above and beyond to be patient, kind, understanding and answer my every question.

This is a wonderful location. Don is amazing and is helpful even if this isn't the place you decide to reside. What a blessing this staff is.

It is a beautiful place and it has a very homey atmosphere. They were very responsive and very accessible anytime we called there was always someone who answered immediately. However, they just had covid go through the entire place, but they did the best they could to take care of the problem. She was not as far gone with her memory, but since they treated everyone in memory care the same way it was frustrating.

While our loved one was there we had a great experience, and the staff members took really good care of him.

Overall we love the Canterbury Gardens community. We are very comfortable knowing the fact that our loved one is there being well taken care of and is safe.

They will care for residence while bedridden but that's about it. If you need more medical care this would not be the place. I would recommend this community if the medical need is low and you can afford it.

We chose Rock Creek at The Park Memory Care because we felt very connected to the director and she was very helpful and supportive. Also, it was a private room with a private bathroom. We felt the room sizes here were good. They were very good with helping us make the decision with hospice, they really helped lead us and get us ready for what was next. I would and have recommended them.

overall everyone is very nice and friendly. The staff is very good and they check to make sure everything is ok each day. They have a good variety of food and will work with you. The community is nice the apts are brand new and I would definitely recommend this community to others

This facility is very upscale, yet warm and inviting. All staff are super kind and friendly. After only one week of my Mom's residence there, I have received numerous phone calls to keep me updated on Mom's status. This has definitely helped ease my mind that this is the right choice for her. Because of COVID lockdown, I have not been able to visit, but I have been able to stop by to get updates from all staff. So far, this place has been a real blessing! The staff has also been so helpful in helping me during this emotional time. I'm so pleased with Cedarbrook!

Everything and the person I was in contact with impressed me.

Well done! Answered all questions.

In 2018 our Mom moved into brand-new Springs Ranch (SR) Memory Care (Colorado Springs) which provided excellent care; its layout, cleanliness and décor were on par with a 5-star hotel, and Mom quickly adapted to her new environment. When COVID lockdowns began in [date removed] and ended our visits from Idaho indefinitely, on [date removed] we inquired about relocating Mom to Creekside Memory Care just minutes away - and on [date removed] we escorted Mom to Creekside which is basically identical to SR, so much so that Mom probably believes she is still in Colorado! As at SR, Creekside’s staff is an absolute pleasure to interact with, and we’re all eagerly awaiting resuming normal activities such as bus rides. To sum up, we applaud Creekside's perfect success thus far at keeping residents COVID-free, and we greatly appreciate the always-positive interaction we’ve enjoyed with these friendly, competent, and caring people since Day 1. Mom is very happy here and she couldn't be living in a better place.