Inspirit Senior Living

They need better food. They need to have home-cooked meals. A lot of the residents are complaining about this. They also need better activities that the residents want to partake in. I would recommend Rainforest Landing if they fixed these problems.

Most of the staff is friendly to my mom. She likes many of them. Happy she has access to good meals. The nurse tries to be involved in her care, although I had to take her to the ER [date removed]..Covid. She was diagnosed with a UTI a few days before which has me very upset

Some staff members are excellent while some are just average, but you get that everywhere. The food is good, but should be better for what your paying. Leadership does an excellent job!

My mom visited a bunch with me. She chose the Rutherford. I think she said, "I like it better than the others."

My spouse is in the memory care unit. Day staff is excellent, probably due to good leadership. night staff not so good. Clean and upbeat for the most part. Medical staff wants to rely on medication a bit to much for behavior problems.

I would recommend The Milford Place. Mom's experience has been good. She has been made comfortable and really enjoys socializing with the other residents. Unfortunately there are a few issues. The dining experience is not the best and the building needs some remodeling and repairs. They also have a staff shortage. Fortunately my mother is pretty much independent and doesn't need that much help. Whenever she asks for anything they help her and the medicinal staff is very good. My brother and I have been pleased with their her overall care

The people are great but the care could be better. However, based on the experience we have had we would recommend Terraces at Parke Place to other families.

The team is awesome overall. There are just a few things I wish they could tweak but the are fully staffed and when you stress a concern they take care of it right away. My family is pleased so far with the care our loved one is receiving. I like that they are fully staffed. The staff is friendly throughout the facility. They are very accommodating as well.

I have great praise for the Leighton Place. A very clean and roomy place with places to go to or do activities . The staff are caring and respectful for both the residents and visitors. They have planned outings and activities for the families

The team at Emory Ridge helped my dad settle in quickly. They provide a stable, structured environment that is well-suited to his needs. It's easy for my mom to visit him, which she appreciates very much.

My brother seems to be adjusting to the place, but he had some concerns about the from one shift to another. The third shift people did not want to assist him and advised him to ask to morning shift That should not happen all shifts should help in the same way.

Great place for the price,, even with paying for extra services. It’s cheaper than most I have found and it just as good. The food could be better but I know they are working on that part with a new chef. Leadership staff are amazing people, very personable!

It is very expensive & now they say there is a $[removed] per month rent increase per year. I wish there was a way to find out costs for each facility before looking at them. I feel like that would save a lot of time when searching for places. They need more staff. Recently, a new management company took over called encompass the employees do not seem to be happy with it. They took away their shift differential pay and two of their holidays and addition to some other things. There's a really nice aid that really cares about the residents and because of this Problem with the new management she may be looking for another job. She is excellent though.

There is always room for improvement. But I visit my sister every week but not on the same day and the facility is always immaculate everyone is very nice they treat my sister well . They try to involve my sister but her Alzheimer's is getting worse as far as cost it seems fair. She was in Colorado and the cost there was about 30 to 40 percent higher. When I see her she is always clean. Clean clothes and her room is clean. Her teeth still look nice and white so that make me believe they are taking pretty good care of her.

If I friend asked me about it, I would recommend the community and emphasize it's cost, flexibility, and helpfulness in helping transition someone into living in assisted living.

When Windsor Ridge changed ownership shortly after my stepdad moved there it has not been a great experience. His biggest complaint is the food. He says they have cut back with the choices that they use to offer and that the food is not very good sometimes. My complaint is that they said they offered housekeeping, and I usually have to ask them to vacuum his room and clean the bathroom and that rarely happens. I change his sheets and do his laundry myself, but as soon as IN SPIRIT ( I believe that's the name) took over I feel like everything has went downhill. They seem to be short on help is what my stepdad says. I would move him if he wasn't 88 years old to another facility but then again I told him we may have the same problems. They're nice and do seem to help with medical situations.

The Palmerton community is very nice and welcoming for seniors that can get around well. However for higher level of care such as level E that my father had, I would not recommend it there. This is due to lack of responsiveness and follow thru of nursing staff.

Med nurses were using clipboards and making check marks after they had filled the meds for a room. No other nurse then did a doublecheck on what they did. Again, I worked at a nursing home where the meds were in a locked room and 2 nurses went through the cart and used a laptop. The nurses and floor staff were very nice and they did ask us if we needed anything, so that's how we got my loved one settled in.

excellent location, the building and location is upkept

The biggest issue my loved one has is the management and how you can't get answers from them about certain issues. It's hard to get someone on the phone. I have even tried to call the corporate office about some billing questions and it goes to a voicemail saying to leave a message and they will get back in 2 to 4 business days