Holiday by Atria

The in-laws seem to be happy there with a few exceptions. Transportation can be sporadic. They complain sometime about the food but otherwise they are glad they chose Indigo Pines. They love the staff and all the activities.

My mother in law has adjusted well at the Mannor. Loves the food and has gained 5 lbs. since moving in. The staff is very helpful and friendly. She participates in many of the activities . She has made new friends. She feels safe being there. Her only complaint is that the maid shows up too early and she has her morning routine which lasts until 9:00am. Hopefully they can change the time the maid comes.

We find the staff very helpful and friendly!! It is a very community driven home and everyone feels a part of it

Friendly, attentive, my concerns are regarding cleanliness, trash outside, affecting smell.

Great facility. Would like more exercises and activities

Maples Suites is a very pretty place. The staff is very professional and caring. The environment is very bright, clean and cheery. The food is very good and the staff is wonderful. They offer 3 different meals at lunch and at least two at dinner. The menu varies every week. The property is well maintained. The apartments are very clean.

They are quite nice there. The challenge is the constant yearly increase of monthly rent. Average $200. Should have a much more updated place with those increases. The food is nice. The cleaning and serving staff are wonderful. Slow to fix issues in apartments

Since Mom has been living here, her entire outlook has turned around. She is up, out of bed, dressed, hair fixed, makeup on and ready for her day. She circles the monthly activity calendar so she doesn't miss her favorite events. It's her choice to open her apartment to visitors or keep the door closed when she wants her privacy. She's met many people, loves the staff, and the vendors who frequent the residence. When I leave her after a visit or to go on vacation, I know she is safe and cared for. She's happy.

Nice place with nice people. Good value. It has no assisted living, which is not a negative, just the situation. Food is "institutional." It's good, but, just like college dorm food, it's generic cooking for many opinions and tastes! Convenient to Seattle Metro and easy to get to business clusters. Variety of room sizes and are nicely cared for.

Our aunt seems somewhat happy at Ironwood, though is still getting settled into her new lifestyle. Our concerns fall with the complaints about the food. As I understand from executive chef friends, our taste buds change with age and often don't function as they once did. However, with this in mind I would have expected more effort to be placed on resident satisfaction in this area. Residents aren't even sure of the chef/cook's qualifications. Do you have a professional chef on staff with the skills to add flavour to meals, or a short order cook? For the price these seniors are paying, that is a fair question. Otherwise we have been happy with the facility and staff and feel we have made a good decision.

We are very happy with the Victorian. It is just the right amount of care and attention. My dad is quite spry for 80 and does not need any additional help. Everyone is very friendly, the food is great and there are lots of activities if you want to join in.

As a resident of Bridge Park, I have areas in which I applaud the management. The place is kept clean as a whistle, the various managers are helpful and considerate, the bus service does not go everywhere but goes where most residents need to go and is handled by a delightful gentleman who makes sure each rider is always safe and secure, and the rooms are quite nice. The meals, sadly, leave something to be desired. Menus and service are dictated by Headquarters, lack real variety and are often served less than hot. I would not agree that they have a "chef" but would rather call him a "chief cook."

My mother is very happy here though she does say the food could be improved immensely.

Genesee Gardens is a really nice place, and the management really tries hard to make it great. They go out of their way to try to keep their residents happy. However, some things are out of their control. I moved my mother here several months ago. While I was here, I had several meals served by the kitchen staff. I was able to get a good sampling of breakfast, lunch and dinner. The food was very good. However, in recent months, my mother has told me that there has been turnover in the kitchen staff, and the food quality has been in decline. Mom is easy to please when it comes to food so I know something must be off. She also said many of the other residents are complaining about the food too. I'm hoping they can figure out how to get the food quality back to where it was. Also, please do your research on the nursing care that is available here. I never want to bash a place so I'll sign off with a positive. Mom is overall fairly happy with the place and very comfortable. Again, I can't say enough great things about the manager and assistant manager. They are both wonderful and will do anything within their means to help their residents.

The Regent is doing some things very well. The staff is very nice, and the other residents here are great. I do like that they offer many activities and that they do a pretty good job keeping the community tidy. However, The food is very mediocre, and I am not fond of the management. I was told when I toured that there is a security system at the community, but now that I am here, I find that that is not true at all. I really don't like being lied to, and the situation leaves me not feeling very good about the community.

[Removed] was wonderful she gave me suggestions and was honest and caring. She checked back with me to see how things were going.

I toured at Hidden Lakes when I was looking for a new place for myself. I really liked the community, and I thought that the person giving the tour was very nice and informative, however, I did not like that the community had so many stairs, so I knew it would not be the best fit for me.

My Grandmother was here for a short while and things did not go well. She had to go to the restroom and they helped her get to the bathroom – that was at 7pm. Once she was settled, they left and she was stuck there for 17 hours. She said she called for help several times and no one came by until 1 pm the next day because she hadn’t shown up at the dining area. The day after all of this happened, after she had been found and was able to rest, the general manager called an ambulance to check on her. The facility never notified me, I found out from a nurse that called me from the hospital that she was there and then found out that the general manager never took the time to figure out what hospital she was being taken to. As far as the actual facility itself is concerned, I know that they try to make the rooms look like apartments but I think the facility is geared more towards the independent living. She had to go to a rehab facility for a bit and was very hesitant about coming back here. I’ve been dealing with the manager the most and I’ll give her all the credit in the world for being able to step up and help out with my Grandmother because I’m in California and I’m not able to be there all the time. There have been times where the ball has been dropped, but [Removed], the manager, has really been trying to help. She’s really been going above and beyond. There are obviously changes that need to be done, and they were able to make a few changes to her room to try and prevent anything else from happening, but I just don’t know if it’s set up for the type of the care that she needs.

We toured Rock Creek for my brother, and the place looked really nice. I really liked it and thought it has a lot of potential. However, it was more expensive that some other places we looked at, and as a family, we just didn’t feel like it could suit all of my brother’s needs.

Thornton place was one of the first communities I toured when I was looking with a friend's niece for a place for her aunt. I can't say I'm impressed. It's a nice place, clean from what I've seen, but there are no nurses on staff. There's also no staff available during the night, so if someone needs help or there are problems, there's no one there to help them. There's no memory care available either, which was just something that my friend needed. Overall this place isn't bad, but it wasn't our first choice.