Holiday by Atria

Mom has not moved in as yet, will be next week, so what we have lived in it yet. Our only disappointment was she did not get the room layout we first wanted, but hope to transfer to it soon. This is the only place who first asked questions about my mother vs just telling me about the place.

I can't say enough good things about them! They're just really high quality overall, the staff, the facility, and even the food. It's an ideal option for those who still want some independence, but don't want to worry about meals, cooking, etc. It's a very welcoming place, family members are free to visit any time they'd like, and they'll often have free (or very reasonably priced) meals for residents and their families. It's just a terrific value overall!

They won us over from the minute we walked in the door. They did an amazing job with the initial tour, they made all the information about the room styles, rates, etc, very clear and easy to understand. They also had plenty of additional information and pamphlets available. The man who gave us our tour, Vaughn, was great. He was so friendly, and so patient, and really helped us out when we were feeling overwhelmed. Our loved one is really enjoying himself here, the staff are all friendly and the facility itself is beautiful. We also really like the Holiday travel system, knowing that he'll be able to schedule time at another Holiday facility near us to come visit!

I just love this place. They don't provide care but there is a choice of a few different care services. Scott the manager has done so much to make our loved one comfortable. The food is good. I can see there is a change in our loved one, they make him feel good. There are a lot of other men there too, and couples. What's really nice about it is that if he were well enough, and we wanted to travel, we could stay at other Holiday communities. I really liked that! They seem like a family unit, the managers live on site, and everybody just loves them. They have a laundromat that you can use free. They have housekeeping once a week too. The podiatrist even came in and took care of my loved one. We are just so happy.

Everything is perfect! We are very happy with them. The food is delicious. I don't really have any concerns or issues. They are clean and friendly. No complaints here.

Very lovely place but I am not sure my Mom would feel safe. She probably needs more tending that would be available. I do want her to see it before ruling it out as an option.

Cedar Ridge is exactly what we were looking for in an independent retirement community for my father-in-law. Beautiful facility, kind staff, amazing amenities. Would definitely recommend Cedar Ridge.

It's very clean. The staff is pretty friendly. She's pretty happy there. It's the worst food she's ever had though. It would be nice if they could knock on the door or if they had a reminder, an anouncement a few minutes before, of when activities are starting. The laundry room can only be used at certain times because the maids use it to clean the sheets and they have the prime time of day from like 8-3. The laundryroom was not included in the tour.

For everything that we have asked for, they have been quick to respond and resolve. This is independent living, so there really aren't any care services. It would be nice if they had in-house medication reminders, though. Also, there is only one elevator. So, in a community where there are 100 residents, that can be a little difficult. The only issues have been more with the parent company. There haven't been any issues with Birch Heights themselves. I would highly recommend them to anyone!

My sister was lonely and needed some help with general stuff. She is really happy here and we are so glad we found it.

We toured this and it was newer and was excellent. They had a gormet chef and activities. We chose a different Holiday community, that is just as nice. This was a little more expensive, but their apartments are a little bigger.

I think it's really great. I feel like the food is good except they serve too many carbs, potatoes, biscuits, and pasta. They need to serve more protein, they don't serve enough chicken and fish. The staff through the week is excellent but on the weekend, some don't show up for work, they are training them properly. They are working to remedy this now.

Every one there is very nice and helpful

I am very happy with The Lodge at Cold Springs for many reasons; the staff is wonderful! The tenants are all very pleasant and in good spirits. You can tell they are well taken care of. They think of everything, every need is met with a warm smile, the home health aides are there 24 hours a day and are as sweet and helpful as can be! More importantly, my mother absolutely LOVES it there! The food is delicious and definitely geared toward seniors' needs. The facility is well maintained, clean, warm and friendly, and well decorated for all seasons. The staff really, truly care about their tenants. My mom has said to me on numerous occasions that she never imagined that she would end up in such a lovely place. I am forever grateful to A Place For Mom for finding The Lodge at Cold Springs for my Mom! :-)

Thorton Place is a busy vibrant community for my mom - who is exceptionally social for her 90 years and needed more contact with people than she was getting at home. After visiting 5 different facilities in town, we found Thornton Place a perfect fit for her. Her memory has improved since taking residence there - the staff is so warm and helpful - and she no longer has to cook or clean. It's the best value for the money in town for those seniors who want to live an active independent lifestyle with just the right amount of help!

My main concern for my Mom here was that she would be comfortable and safe, and Birch Heights seems like a great place for both of those. Mom is really enjoying the social atmosphere here, and is having a lot of fun.

I have been very pleased! They are very helpful very friendly. They are very accommodating, and communicative. They have done a great job, with helping to get adjusted and integrated into the community.

The staff has been nothing but perfect, communication and everything. I don't live in the area and they were able to notice when things were taking a turn for the worse. The value was excellent. They allowed smoking, which can be hard to find. The food was delicious, and they gave us a full meal with pork chops and even fed the movers when we brought her.

Beautiful facilities. I wouldnt mind living there

She seems to be doing really well there. She is getting the attention she needs, so it is worth the price. It's a wonderful facility. They keep the community very clean. They have transportation and housekeeping, meals, everything is included. They have a salon and a pedicure area, a beautiful restaraunt. They take them places and have bands come in and play music. She seems to enjoy the food. I can't think of anything that could be improved. They are very, very helpful, and cater to her. She is enjoying life and making a few friends. I highly reccommend them, and they seem to genuinely care for the residents.