Heritage Senior Living, LLC.

My apartment is set-up well and comfortable. The caregivers are very good. The food is excellent. I remain impressed with The Birches.

Wonderful care and compassion. Great communication. Lots of fun activities geared to the residents. Like a big family

Family like environment with caring staff dedicated to their work! Yes, we would recommend the community to other families. We looked at several sites and this structure and layout works well. No elevators, no complex locations for various services makes it easier to adapt and adjust to.

We were so impressed by our experience at Keystone Villas. Although my father-in-law was only in memory care for a short time before his passing, it was a wonderful place where he received excellent care. What especially stood out to us was the compassion delivered by the caretakers, the beautiful facility/grounds, and vast activities they offered the residents. My grandmother also very much enjoyed her time there. We would recommend it to anyone seeking assisted living for a loved one whether it be independent, personal, or memory care. Rest assured they will be in good hands.

Staff are very friendly and helpful. A lot of activites for residents. Food is good. The facilty is very clean. My parents have been there for a couple of months now and seem to enjoy it. They enjoy the interactions with other residents.

When I first came, I was very impressed with the patience and friendless of everyone, it helped make my decision to come here. I'm very satisfied with everything.

In the Lynchburg area, this facility came the most recommended by people we knew who had experiences at other places. So my [age removed] dad moved in back in January, and he has had a good experience. We would recommend Heritage Green to others.

The Birches has been a wonderful home for my mother. We were looking for excellent care, engaging activities, a connection to a Jewish community, good value, and a location close to family—and The Birches has delivered. The transition was a big one, but she’s genuinely happy, and I’m deeply grateful. The staff are caring, attentive, and responsive. Her apartment feels like home, and she participates in everything from games and art projects to live music and holiday celebrations. While the building is a bit older, it’s clean and well-maintained, and the dining areas are warm and bright. We’d love more menu variety, but the team actively seeks feedback and is working on improvements. Most importantly, we have peace of mind knowing she’s safe, supported, and thriving in a community that truly cares.

Friendly, courteous and helpful. Very clean. Price, product, location stuck out over other places.

5 for all categories. Friendly staff, well manned, informative when issues happen. Facilities are clean and they offer a very helpful selection of services. They feed them well and are flexible with dinning hours. Occasionally I have gotten my dad back late. They still prepared a meal for him.

Beautiful place! Friendly staff! My mom was in a studio apt which was a perfect size for her and had everything she needed in it. I can't speak for the other apartment types because I never saw them.

A much newer place and clean and a welcoming atmosphere. is what stuck out over other places.

I can not say enough about Keystone Villa at Douglassville suffering from dementia is freighting for the person and their family. I am comfortable with my mom living at Keystone. Everyone is friendly, caring. and compassionate. She is receiving wonderful care. When I walked into her room and a staff person is hugging her. melt my heart and I know she is in good hands I feel like part of their family when I visit her. The community is well-managed and clean. There are lots of activities throughout the day. Thank you Keystone!

Staff are very helpful and friendly. They take very good care of Dad! Lots of group activities, music and games to participate in. Shopping trips & country rides to enjoy.

I have lived at Chestnut Knoll for over 4 years now. The staff have become my family. I eat like a queen. I used to do all the activities, but now I get tired so I only do some. I am happy to be here.

It's worth paying for. I'm happy here!

Excellent feels like home.

The staff are very friendly and helpful. They are always speaking to the residents and checking on them. The facility is always very clean. Makes you feel like you are staying in an upscale hotel. I like the fact they have a "check-in" button that the residents (in independent living) have to push every morning. If they don't check in the staff is calling them or going g up to their rooms to check on them. My dad and other residents have said the food is not good. That is the only thing he really complains about. I know it is hard to cook for such a large diverse group, but they need to do better with it.

In my length of time I have been very impressed. I have been to other places and this is so far the best I have been to. They have lots of activities and things to do. I can't think of anything negative to say.

Its great the only complaint I have is sometimes getting meds take a little bit in the morning. Everything else is great. Staff and meals are great care team are amazing I really like it here. They allow me to be me!