Heritage Senior Living, LLC.

New staff several in the past months, I'm not really familiar with them. Bad news [name removed] their director of memory care left last week. Big loss to them. We toured several different facilities, and I would highly recommend The Birches at Newtown.

It’s hard as our parents get older and we too are doing the same but still occupied by commitments in life having mom and dad at Keystone Villa has been a blessing. Dad has since passed a the staff there was very caring checking up on them seeing if they need anything and helped guide us through obtaining hospice services. Mom is still active, walking her dog, gardening, going on trips and has made friends there. And at times has no time for us.

My sister has been at Chestnut Knoll for Memory Care for a couple of years. She is in her 60s but has had dementia for 20 years and is in the advanced stage. Dementia patients are all unique and Chestnut Knoll knows this. Nothing surprises them. Every employee is caring and patient, and looks for personality within that can seem lost to many. It was a huge relief to me to place my sister here. I can't visit her as much as I would like. Nonetheless I don't worry about her. I transferred her from another facility and she made the transition unexpectedly smoothly. I know she is content and happier than she has been in years because she is safe and the atmosphere is consistent. I usually visit in the morning and the breakfasts are great, so she actually gained weight which was a huge goal. Memory Care staff are very accommodating to residents' varying and ever changing needs. The staff is a team and they work together well.

I was really impressed with Traditions of Hershey when I recently visited a resident there. The facility itself is well maintained, clean and comfortable. The staff are friendly and courteous and seem to really care about the residents there. They also seem to offer lots of social activities and as my friend mentioned, delicious food.

Staff is very attentive to the needs of residents even in their independent living apartments. They are also great about keeping the families informed about their loved ones and changes in the facility.

Very good and enjoyable experience. We made the right choice! We appreciate the monthly calendar of events. Many choices. We have found the staff to be extremely helpful and friendly. Enjoying getting acquainted with the residents and stories.

The Birches was an amazing facility for the decline of a loved one. We suddenly found ourselves unprepared. The team provided comfort and guidance along the way. We were relieved to have our loved one taken care of at this facility. After a few stays at rehab center, the Birches was a new home where we were always welcomed.

I had to place my grandmother in an assisted living facility unexpectedly and quickly. It was actually to be both my grandparents coming but something changed and it was just her. [name removed] and [name removed] were so kind, helpful, compassionate and caring through the process. They have been a great support and help. The staff and residents are like family/friends. The place is clean and lots of activities scheduled daily. I toured many facilities in York and this was the one. I knew it when I stepped in and met [name removed] and [name removed] and the rest of the staff. I am truly happy with my decision and am very grateful for Senior Commons at Powder Mill.

Dad was very surprised & comfortable right away. Everyone called him by name and invited him to join their activities. His meals are wonderful. The staff takes great care of Dad and we can worry less about him. He is getting more exercise in a week than he got at home in a year. This was the best choice for him!

My loved one is currently a resident at Keystone Villa at Fleetwood and the experience has been great so far. It's a great facility, I have no complaints. The staff is very good. My loved one's care is top notch. The facility is expensive, but I am okay with that.

I recently helped move my mother-in-law into Keystone Villa. In the weeks leading up to this, [name removed] was incredibly patient and helpful in our preparation for the move. Her sincerity and compassion are greatly appreciated by the whole family. The facility is modern and clean, with plenty of activities. The residents we met were friendly and welcoming to all of us.

Our family looked at many places to transition our mother to in her elder years. We wanted to find an environment that spoke to us and would be comfortable for mom. From the moment we walked into Keystone Villa I personally knew we had found mom’s new home. [name removed] greeted us, invited us to lunch and then toured us around. [name removed] knew all of the residents names that we passed, helped my mom calm down and won her trust and even helped us come to terms with the inevitable. [name removed] made the difference by going the extra mile which I’ve come to learn is her nature and not a face she just puts on to sell the room. [name removed] gave us, and our mom the VIP treatment and that has made all the difference. It’s not an easy season to walk through but an inevitable season. We thank [name removed] from the bottom of our hearts. If you’re on the fence do yourself a favor and put Keystone Villa at the top of your list. The facilities are clean, the meals are great and the staff is caring and engaging.

I moved to Keystone Villa at Douglassville after my wife passed away. I did not think I would like to live in a community such as this. I love it here. The meals are amazing, you can eat what you want. The selection is outstanding. This place is moving and grooving. The staff are friendly & are part of a family here. The Executive Director runs a tight ship. They have fun and also work really hard here. Thank you the staff. My family is very happy to have me here.

My father (age 94) had a stay at Keystone Villa. I can say is that it exceeded expectations. The staff went over and above to care for all his needs. The cafeteria manager tried to accommodate him with his picky food likings due to his condition. Dad liked the staff there and I did as well. Highly recommend!!

Senior Commons is clean, with friendly staff and scheduled activities. The food is good and my mom seems to enjoy Senior Commons. The staff keep in contact if they have any questions or concerns. I feely mom is taken care of and I don't have to worry while I'm not there visiting.

First of all the staff are very nice and helpful, especially the dining staff. How the community is kept is great and the other residents are very friendly. But the staff is really excellent.

Everyone is very friendly and very helpful. The food is good. The programs that are put on are great. I stop by to see the director every day and he gives me candy. If you have to be someplace, this place is a great one to be!

It's very clean and the staff is very friendly. Seems like walking into a upscale hotel.

My mother-in-law moved into Keystone Villa in Ephrata approximately two months ago. She couldn't be happier! Her apartment is spacious, the staff are very friendly and the food is very good. She tells us every time we talk to her how happy she is in her new home! I would highly recommend this facility!

Now that mom is here for a couple of weeks she tells everybody how much she loves it here. Staff is very pleasant and helpful. Foods not bad either. ?? We started working with Hospice as an add on care. Hospice told us they work well with them.