Heritage Senior Living, LLC.

1. Everyone is friendly and helpful. 2. Caretakers do care about us. 3. We are a loving family 4. Meals are timely and delicious 5. Have good choice of plenty of food 6. Entertainment often and excellent 7. Beautiful place, clean, and neat 8. Love social life here new friends 9. They keep us busy with games friends

I have lived here at the Villa for 10 years. From the start, it has been the best place for me at this time of my life. The people are friendly, The staff is caring and helpful. and we have numerous activities to choose from. I like my apartment too. I would recommend the Keystone Villa to anyone looking to downsize and simplify their life.

Keystone Villas has so much more than other assisted living centers! My mom is 93, and she has been happier! She has Independence, but assistance when needed. She has no worries about safety, nutrition, loneliness or isolation anymore. They have more life enriching amenities, and offer a more meaningful! Like style to all residents. And mostly, mom gets more personalized support from a fabulous caring staff.

The staff are all friendly and seem to care for the residents. They all exbibit patience with every situation.

I moved into Traditions 8 months ago. Prior to that move, I visited Independent Living facilities in Tucson, AZ and in Bethlehem. What separates Traditions from all the others is the friendliness-the staff, the servers, maintenance, etc. and everyone is happy! Residents included.

The staff was great. We had one issue with one staff member and the administration dealt with it quickly and everything was taken care of appropriately. The woman was just very rude and abrupt with our mom and with us after we had made a med request. Other than that the staff was very loving to her and to us as well! I would def recommend the facility

We are so pleased we made the move to Traditions from Harmony. The facility. The staff. All excellent. There's no comparison. This helps tremendously during a difficult time in our lives as our loved ones reach end of life.

I recently helped my uncle to relocate to Senior Commons at Powder Mill. It was the first place we toured and at the end of the tour he looked at me and said “we don’t need to look any farther this is where I want to be”. That pretty much sums it up. After two months of living there he is very happy with the decision we made. All the staff is very friendly and they make things as easy as possible for their residents. His apartment is a great size and has everything he could possible need. Would recommend for anyone looking for a place for a loved one.

Very nice facility, alot of activities for the residents. The staff, including Home Instead staff for Enhanced Care, are outstanding, very caring and quick to respond to questions or requests. Mom my has lived here over 5 years now and loves it. She is in Enhanced care.

As the need to transition from independent living to personal care arose, the staff was quick to respond, with sensitivity and expertise. All of our loved ones' needs are being met with patience and compassion.

I can't say anything bad about Manor at Market Square. I like the location because I am close to the hospital in case. I have always kept to myself and I like having my down time. My private studio apartment is perfect for me. I like to walk the hallways for my exercise. I like knowing the staff are there to help me if I need it.

I find the staff very good and friendly. They do their job well and efficient. The place is very clean. I find the transportation service to the doctors office very helpful. I have a private studio apartment and the size is great for me. I am by the elevator and don't hear noise at all. I brought some things from my house to make my apartment feel like home which it does. I enjoy the other resident here.

I have been a resident here for over a year. Traditions of Hanover stood out to me because everything was well kept and was comfortable. I have made a lot of great friends and my tablemates at meals have become my family.

I want to share our past 2 months. We had a very unpleasant experience, so I went on a crusade to locate a more professional environment. Where genuine effects are made to resolve medical and financial problems. Where they would care for the residents with love, kindness and noticeable care. I found it! A place where you feel belong. At the end of my tour. I received a hug! I instantly know the Villa was the answer. I am a listener not a talker. As I walked the corridors what I heard was amazing! As the residents staff members floor workers, maintenance cooks etc. they greet one another and they are happy genuine in the responses. My husband is now receiving the care he has needed. He is recovering!

We moved my mother-in-law in last year. We couldn't be happier with the facilities and the staff. The rooms are very nice and spacious, there are lots of activities the residents can participate in, and the special occasion and holiday programs the staff puts together are wonderful. My mother-in-law has a much better quality of life now since moving in, she is making friends, plays cards and bingo, and occasionally feels adventurous enough to venture out on her own on her scooter to Wegmans. She now has a busier social life than we do! The staff is wonderful. [name removed] went out of her way to accommodate an after-hours visit for us. An apartment had just become available, and we had to make a quick decision. [name removed] has been wonderful in listening to and addressing our concerns, and [name removed] consistently goes above and beyond! I'm sure I'm leaving some individuals and details out, but I just can't say enough good things about Traditions!

Keystone Villa at Douglassville has far exceeded my expectations. The management team is exceptionally friendly and accommodating. The food selection is of good quality & choices are available for all meals. Professional entertainment is provided frequently and is of very high quality. There are many physical and craft activities to appeal to every resident. Religious activities are provided for those who wish to participate. The residents are friendly and seem to be morally strong. The facility is well maintained and clean. I am most impressed with the entire staff who are consistently friendly and always helpful. My apartment is very nice and kept clean by the Villa staff. I would happily recommend Keystone to any senior wants to continue a vibrant life style in an exceptionally pleasant environment.

My overall experience has been excellent! I love the staff and how they constantly try to improve their service and food. It encourages the family atmosphere. Met a lot of friends here and people support one another.

I had a need to downsize due to medical concerns. Decided on Keystone Villa IL for numerous reasons. Location was key. Month to month rent rather than a buy-in situation. What they had to offer was a plus. Made the best decision for me. The Villa provides a sense of security. Staff are a caring, helpful group of people with all your needs in mind. There are opportunities you can participate in as much or as little of the activities. You can take day trips on the van. Can use car or van for doctor appts. if you are unable to drive. You can volunteer assisting young and old here or in the community at large. You can help in the garden and grounds as well. There are villa and resident run activities (crafts, games, music to name a few). There is onsite hairdresser, mini gym, rehab services, various doctors come in for care, movie theatre. Food choices are good/great(2 meals). Many friends can be made. Old friends pop up too. Every day something is happening. Not enough space to say more

Everyone was very welcoming and there was just a friendly air about the place. It was a very clean facility with daily maintenance and cleaning of my mom's room as well as the other areas. My mom was at Heritage Green for only 3 weeks but all the staff were very professional , helpful, and caring in their interactions with my mom and my husband and me.

All positive experiences. So happy mom is there. I would absolutely recommend Senior Commons to others who are searching for a place for their loved one.