Heritage Senior Living, LLC.

My overall experience has been excellent! I love the staff and how they constantly try to improve their service and food. It encourages the family atmosphere. Met a lot of friends here and people support one another.

I had a need to downsize due to medical concerns. Decided on Keystone Villa IL for numerous reasons. Location was key. Month to month rent rather than a buy-in situation. What they had to offer was a plus. Made the best decision for me. The Villa provides a sense of security. Staff are a caring, helpful group of people with all your needs in mind. There are opportunities you can participate in as much or as little of the activities. You can take day trips on the van. Can use car or van for doctor appts. if you are unable to drive. You can volunteer assisting young and old here or in the community at large. You can help in the garden and grounds as well. There are villa and resident run activities (crafts, games, music to name a few). There is onsite hairdresser, mini gym, rehab services, various doctors come in for care, movie theatre. Food choices are good/great(2 meals). Many friends can be made. Old friends pop up too. Every day something is happening. Not enough space to say more

Everyone was very welcoming and there was just a friendly air about the place. It was a very clean facility with daily maintenance and cleaning of my mom's room as well as the other areas. My mom was at Heritage Green for only 3 weeks but all the staff were very professional , helpful, and caring in their interactions with my mom and my husband and me.

All positive experiences. So happy mom is there. I would absolutely recommend Senior Commons to others who are searching for a place for their loved one.

You are immediately welcomed by happy staff with smiles on their faces. It is a very comforting and safe place to be living alone. There is always somebody to answer your question about anything that is on your mind. The staff are extraordinary. Activities are wonderful and avaliable are wonderful and avaliable almost anytime you want. You will not be disappointed living here.

Everything is taken care of for me. Wonderful meal and great activities. It is a very safe place for me to live. The workers here are extra special. I love every single one. The workers are all very friendly and always there for me. It is a great place to live I am happier living here than living alone.

I am so happy my mom chose keystone villa independent living as her new home! everyone is so welcoming and pleasant! they truly make you feel like part of their family. I have to mention a few of the staff who make her stay not only enjoyable and relaxing, but safe and secure as well. [name removed], the executive director, [name removed], the business manager, [name removed], resident life, [name removed], dining services, [name removed], activities director, [name removed]who supervises the activities, [name removed], marketing, [name removed], maintenance, [name removed]and [name removed], receptionists who meet and greet everyone at their front desk post, [name removed], and her housekeeping staff who keep the residents rooms clean and fresh. Overall, Keystone Villa is a dynamic place to live! Good food, fun activities, happy hours, music , movies , and more, all in an environment surrounded by beautiful people and wonderful seniors.

The staff is overall very good and caring. The room is good and clean. The facility is well kept. Communication between staff can be lacking. Extremely friendly environment that is well intentioned.

Crossroads of Bon Air was a very nice place, attentive especially if family is visible and active. We were only at [name removed] for 2 weeks and it wasn't bad. Crossroad was slightly more home like.

The staff were courteous and professional. The facility had many enjoyable activities and kept my mother busy! She loved the home cooked meals!!

I think it is a very good experience. I love the open-door policy of the staff, the quick follow-up, and housekeeping staff. The only thing I don't like is having to sign in and out when leaving from the ground level where our apartment is located.

I would recommend Traditions of Hanover because it was everything I was looking for. The room, the meals, and also because the location was close to my family. I have been a resident here for over a year.

When the time comes, we know Keystone Villa at Douglassville will be our forever home. From the moment we walked in, we felt a sense of warmth and community that’s hard to find. The staff are welcoming, the residents are friendly, and the whole place just feels like home. We love the beautiful apartments, the activities, and the peaceful atmosphere. We aren’t ready quite yet, but when we are—this is exactly where we want to be.

My wife and I have toured Keystone Villa at Douglassville several times. We’ve also attended several events too. This has allowed us to get a very real feel for what community looks like there. The staff is very inviting and accommodating. They always remember us and are happy to see us. The apartments available are very nice. The activity calendar is amazing. We enjoy their monthly newsletter that is done by a gentleman that lives there. We also like that they provide a lot of educational seminars. And all the music and entertainment is wonderful. When the time is right, this will be the community we choose.

We moved from Florida to Keystone Villa at Douglasville without seeing it. We wanted to be closer to our kids. I feel as thought the staff are my friends and family. Everyone is so caring and helpful. Housekeeping does a fantastic job. Food is phenomenal. I've made a few great friends and I feel supported with taking care of my husband.

Just on a whim I decided to take a tour of this villa. When my son checked it online he and his wife wanted to go with me. I had put $[removed]down on an apartment. I moved in Dec. I have been so happy its like living on a perpetual cruise. The residents and the staff are so nice, so kind. There is always something to do. I love it here.

The staff here is the best. If you have any questions they will help you out and get the answer for you. We do a lot of great things here, great trips. I will tell anybody who asks about where I live to check it out. A great place to live.

The people who work here are awesome. The people who live here are very nice as well.

Safety, memory care patients had no ability to 'escape' without badging and code. Very well lit and it was clean with the bright lighting. Tour prior to drop off was insightful and gave me comfort about where I was leaving my Dad. Share rooms helped reduce cost but cost should likely have been lower. Responsive staff to any request I made (maint, meds, food,etc).

Staff was caring and kind, they made it easier for both mom and our family. I would recommend.