Heritage Senior Living, LLC.

So far it's been great. She really enjoys it. No complaints, about food or staff, or anything whatsoever. The billing has been smooth and easy. We have been very pleased so far. I would definitely give them a five.

Very nice place. We are moving my mother-in-law in on 11\7. I think it will be great for her.

Traditions Of Hanover is going very well. Everything is great. She is doing better than expected. We moved her in a few weeks ago and were unsure as to how she would do. She has gained weight and made friends. I have no complaints. All appears to be going great at this facility.

Our experience with Traditions of Hershey was a very good one, overall! The aides are polite and friendly, and the facility itself is clean and well kept. They've been very easy to work with throughout the whole process, and I'd highly recommend them!

The Birches is so well known and respected. The staff is excellent. They care for you mentally and physically. You will sense it in the atmosphere.

This would be my choice for placement right now. Unfortunately Spring Meadows is in the midst of construction and their memory care facility is slated to be available in a couple of months. Definitely a consideration for the future.

I want to start off by saying how lucky I am to have my loved one at Belle Reve! I was initially devastated when the time came when I realized Grandma was having some memory issues. My mom is her guardian so she made the decision to place her at Belle Reve in the Secured Dimemtia Unit. Again I was devastated because I have heard so many horrifying stories about nursing homes. After Grandma moved in and got acclimated I soon realized that my worries were over. The staff are so helpful and timely. Danielle is very knowledgeable and courteous. The day we met she gave me her personal email and cell phone number. I have to admit I never would have expected that. I thought that at the end of the day the day is over. I have called her on a few occasions and have received immediate feedback. Also the housekeepers are wonderful. They work so hard to make sure everything is neat and clean. I believe her name was Suzy she had a long braid in her hair. She was very helpful when grandma had an incident no questions asked she went right in and took care of all of the clean up. I have to say that I personally wouldn't have it in me to do that. I guess what I am trying to say is I am very grateful for everything everyone has done for my grandmother. Thanks for everything. It is a great place and I will recommend it to anyone who comes along!

My mother has been at Birches for several months now and I can't tell you how pleased I am at the care she is receiving. The facility is very neat and clean, the staff is courteous, thoughtful and extremely helpful and my mother raves about the food! The whole experience of transitioning my mother from her home of 63 years to The Birches was, with the help of the staff at Birches, a wonderful experience and certainly less traumatic than I'd ever imagined it would be. My mother is socializing, partaking in some of the numerous activities that are available, and taking advantage of this beautiful facility and all it has to offer. My mother is happy, well taken care of and able to enjoy this phase of her life.

I am pretty much satisfied with just about everything, with the exception of some of the care which could be expanded for certain conditions. I think that Chestnut Knoll could do a little better job with that.

I recently have put my mom in Spring Meadow and our experience has been tremendous! This is my third facility for her and this one rates the best by far!

When my brother and I first came to Chestnut Knoll Memory Care to speak with the staff there about our parents, we were planning ahead for the time when we knew, inevitably, they would not be safe in their own home without 24/7 supervision. Both suffered from differing stages of progressing dementia. We tried various levels of in-home care, up to and including round-the-clock. The care-givers all did their best and were very compassionate, but due to my parents’ worsening conditions, they did not understand why all these “strangers” needed to be there in their home when, in their opinions, they didn’t need any help whatsoever. Watching them both trying to just get up and down stairs safely, and (somewhat stubbornly) dealing with the confusion of daily living, paying bills, etc., my brother and I both knew it would be just a matter of time. Since both of our locations and working schedules at the time precluded either of us from “moving in”, it became clearer to us what we needed to do, while still trying to honor our parents’ desires to remain in their home “for as long as possible”. Fast forward – following a number of falls suffered by both inside and outside of their home, including a hospitalization for hip surgery for our mother, we knew (even if they did not understand) that we had arrived at a decision point. We prayed we had not waited too long. Thank goodness for Stacy and Jennelle and all the staff at Chestnut Knoll, who through their professional expertise, background, and compassion knew exactly how to help us in our time of urgent need. From day one, my parents were made to feel like they were entering a new family, including a 66th wedding anniversary celebration at Chestnut Knoll less than a month after they had arrived. They are both gone now, and we are extremely grateful to Chestnut Knoll Memory Care and Fox Rehab Services for helping them, and our family, through their final months by providing the best possible quality of life.

They are very active. I only live about one mile away from there so we can go visit a couple times a week. They are having outdoor concerts that we attend as a community. My mother is just constantly doing stuff. She is active and not just sitting around. Everybody is very friendly and sweet.

My mother is staying at Chancellor's Village and we are very happy with them. They were very good at helping my mother get settled. They redid the carpet and painting in her room. Everybody has been really wonderful to work with there.

My mother has been living at the Heritage Hill for about a month. The admissions person Lisa Marie absolutely went out of her way to do everything she could. When my mother was in the hospital she went to go visit her. I don't think too many people would have done all that. The Heritage Hill is a really nice community. The friendliness is excellent. Everyone there has been so nice and kind. It's a nice place.

Nicole [last name removed] and Krista [last name removed] were very nice, professional, and honest. They provided us with all the information we needed and answered all of questions before, during and after the tour they provide. A+

Very well kept, staff was excellent. We have decided to make this place our fathers home.

Dad went to CK's Memory Care unit 4 years ago and stayed there until he passed away earlier this year. Was it hard to see him move in there? Yes! But after a short time of adapting to it, I wondered why he couldn't have moved there sooner. The interaction with so many peers was good for him, and the great surprise for me was how he cared about the staff who was caring for him. Biggest hesitation from my perspective? CK is for profit. Now what do I think? They earn it! I thank God for people who can make a living while taking care of fellow human beings the way CK staff did for Dad!

We have been blessed to have my mother reside at Traditions of Hanover. This is the best possible location for my mother at age 90+. She has made new friends and has so many opportunities for activities and travel to local stores and events. Although I live within 40 minutes of her, after a long work week, I don't always have the energy to stop by and see her. But with her living at Traditions, I know that she has everything that she needs. She 'checks in' daily with the staff, who are more like family. They know each resident by name, which also made this a big part of our decision. If you have a loved one who is self-sufficient, but needs to move from their own residence, this is definitely a great place. Our mother was included in the decision to move, which was not easy for a very independent woman who lived on her own for almost 20 years. Our family is now at ease knowing that Mom is safe, and has friends close by. They also provide many in-house musical and social events which are included in her monthly rent. What could be better! Thank you Traditions and JM for not giving up on finding the best location for Mom. It has proved to be a life blessing for our whole family!

Both of my parents lived at Chestnut Knoll. I would recommend this Assisted Living to any family who wants their loved one to receive person centered care. The staff is very friendly and involved with all of the residents. They are respectful, patient and show genuine concern for their residents. My parents enjoyed the meals and choices were always available. They were able to keep their cat in their room which was great comfort and company. There was an extra security deposit for the cat, but this deposit was returned when my father recently passed on. Although my parents chose not to be involved in a lot of the activities, the center provides a nice variety of bus trips, special programs and community events. They both received care from Caring Hospice at the end of their life and were able to stay at Chestnut Knoll until the end. Staff support and kindness was very much appreciated, You do not get this type of care in a nursing home. We did go through some difficult times until my parents got adjusted, my Mother had dementia so we had to place her somewhere and they needed to be together. They were able to be together till the end and even celebrated their 70th wedding anniversary while there.

Loved this assisted living memory care. she was always clean even had her nails painted. The staff very kind and patience. Always informed of my moms condition and changes. Had to move her due to diminishing funds. I have nothing but wonderful things to say for them. Thanks words aren't enough!