Heritage Senior Living, LLC.

Chestnut Knoll was an answer to our prayers. Dad was already in the early stages of Alzheimer’s when he needed to make a change from living alone in his home. At Chestnut Knoll he was able to move into assisted residential living at first. Then, after his condition progressed, he was able to make the easy move over to the memory care unit (the Evergreen Neighborhood) in the same facility. Chestnut Knoll is located in the quiet little Borough of Boyertown, PA on the quiet end of West 5th Street next to open green space. Dad was used to living in a rural area and so the setting was great. Although it located in the borough it is quite a pleasant, quiet setting. The staff was available, open, friendly and caring. They treated Dad like family. They treated all of us like family whenever we visited. The memory care unit was one of the largest we had seen after looking at several facilities. In fact, we were quite impressed with the activity room, the dining rooms, the memory stations and the sitting rooms that the memory care unit had. The long halls and the two courtyards afforded enough space so that the environment did not have that “closed-in” feeling. We had seen few facilities that had memory care neighborhoods this large with such a home-like feeling. Chestnut Knoll’s Wellness center helped coordinate all of Dad’s medical and medication needs. The nursing staff was ready to assist me whenever I had questions. They were promptly in communication with me whenever any incident occurred. Chestnut Knoll is clean, bright, quiet, friendly and homey. And their per-month cost was extremely competitive. They made Dad’s last 2 ½ years very comfortable. And they made him feel safe. We took Dad out, back to his old house one time after he had been living at Chestnut Knoll for a while. After being at his old place for a couple of days, he turned to me and said he was ready to go home. I asked: do you mean Chestnut Knoll? He said “YES”.

My Mom entered Chestnut Knoll after my Father passed away and I was unable to provide sufficient care in my non handicapped equipped home. The care givers became like family to me & my Mom, and she improved physically living in a facility with handicapped facilities. She was in a wheelchair , one paralyzed arm and a partially paralyzed leg from a stroke. She was in the facility for 11 years, just passing away this March. God bless the workers here who cared for her up until the end , with help from hospice. She had so many wonderful days with the Chestnut Knoll family, who always kept her busy with activities , outings, entertainment and spiritual support. I would recommend them to anyone !!

Dad moves in next week, but Stacy made us feel so comfortable and reassured that we are sure we have selected the proper place at Chestnut Knoll for my Dad.

I really liked this place. The set up is nice, the rooms are roomy, and I liked the atmosphere. I think that mom would thrive here, but again, I'm not sure of her finances. There was a mention of a 'tic' program that may be able to assist her. I will definitely check this out, and speak to mom about this location.

Thus far everything has been positive. We are hoping the future continues on the same track.

I just think it’s a very fine community. It is an independent living community and my loved one lived here before he needed more services. This was just a very good place to be. I recommend this community to anyone that needs independent living.

This is a wonderful place! I love it, my loved one loves it, and we've really seen a lot of improvement since she moved in! She's really enjoying being able to socialize, and has had nothing but good things to say about the food. The facility itself is always clean and nice looking, and the staff have all been great.

I really do not have any areas of improvement to suggest here. We liked this place because it was close to home, and the fact that they offer the right level of care for my loved one's particular needs. It's great that they have a speech therapist, as well as occupational and physical therapists. As for the actvities, they seem well suited for the majority of the residents. Also, the activities director has set up bus trips where the residents can just go out for a ride and enjoy the nice scenery. It's in a great location and there's pretty farm land and fields to look at.

We met a wonderful couple at chancellors village, all residents are happy and friendly. Roxanne has gone out her way to make us feel we belong at chancellors village. She is kind, patient, respectful of our situation. We are so thankful she is our advocate through this emotion process. After looking at several places she is one of the reason for us considering chancellors village. Once we workout some final details we will be moving forward.

Chancellor's Village is a cozy, friendly place. The apartments are large and spacious. The staff is professional and kind and the dining room could beat any four star restaurant in the state. I have had the pleasure of working with Roxanne and Lara and I am so impressed with their love for the community and it's residents. My grandparents lived at Chancellor's Village until my grandfather died. "Big Daddy" could be hard to please sometimes but he was very pleased at Chancellor's Village!

the place was very nice. The marketing mgr.(Susie Goebeler) was very helpful and informative. I would love to put Mother there but we can't financially handle it.

Very clean, homelike place. Staff were very friendly and helpful. Atmosphere of eating areas and lobby were lovely. Pricey, on the range of things, but overall very nice.

Chancellor's Village is such a charming community. The apartments are large and spacious with open floor plans. The kitchens offer plenty of counter space and cabinets. (which you may not need as you will be looking forward to all of the wonderful meals Paul prepares each day). The staff is professional, warm and friendly. I have had the pleasure of meeting several of the residents at Chancellor's Village and I can tell you first hand, that they love this community and take pride in treating their neighbors as family. Chancellor Village and its wonderful staff are there to help each resident (and future resident) transition into their beautiful community with ease. We are very lucky to have such a great community in the Fredericksburg area!

We are so happy that we found this place, Mom absolutely loves it! We were impressed by this place from the moment we walked in. The marketing person we spoke with, Megan Sedlock, was like a ray of sunshine! She was so helpful and so friendly during the whole process. Now that Mom has moved in we almost can't get a hold of her, they keep her so busy with all the activities! This place has a very friendly and social atmosphere, and all of the residents seem happy. The food is also great! We'd definitely recommend taking a look at this place.

Love Chancellors Villiage! When leaving mom there for two weeks respite care stay while we were away on vacation she loved everything about her stay . The apartments are beautiful and the facility very clean. The dining room offers that " restaurant " feeling when sitting down to linen table cloths , wait staff neatly dressed and offering menu to order off of. The staff are extremely helpful , friendly and amazing especially Lara Lewis who has helped my mom transition as a new Resident! To her and our surprise ! We are very excited for our mom and her new independent lifestyle in her beautiful apartment with screened porch looking out to gorgeous courtyard and grounds . Thanks Chancellors Villiage for her new exciting journey !

The folks at Chancellor's Village are wonderful! It is so stressful moving our senior family members, but they make the move in so seamless. The admin & nursing staff do whatever is needed to help settle in, and facilities' staff make sure everything is "just so." And the residents are fabulous!! They welcome each newcomer with open arms, to make sure they feel at home. The move coordinators make it happen with such ease. Thank you for being such a premier destination for retirement years!

So far this place has been absolutely phenomenal! I'd give them top marks in every category, they've been great. The staff are all friendly and professional, and they give the residents a lot of individual care and attention. During the tour they really take really take the time to make sure all your questions and concerns are answered, and welcome you back to tour any number of times. I really like the layout and set-up of the community for memory care patients specifically. It is very easy to navigate, with no elevator trips involved. I also like that they have many small dining areas that end up being like family units, as opposed to the large single dining rooms that most communities use.

This is one of the locations we looked at when looking for options for my Dad. It was just incredible, it was beautiful and had a very welcoming atmosphere. It was like you were visiting someone's home. This place was definitely our second choice.

They had a memory care lockdown unit so if she ever got to the point where she becomes an exit seeker I wouldn't have to move her out. They were all very nice, It was on one floor a little larger than what we chose, with a couple of different hallways.

This was one at the top of our list, and very similar to the one we ended up choosing, although this was not as conveniently located for us. This place had a great atmosphere, and felt more like a nice hotel than an "institution". It has both assisted living and memory care, which was good, as it meant the community was more active, and Mom was not quite ready for a memory care only facility.