Heritage Senior Living, LLC.

Initially, my friend needed a place to stay short term . However he likes the place and the people and has lengthened his stay and us considering long term stay. The people there are friendly and very helpful.

Staff and facility were well presented and we left with a positive opinion and feelings.

Everything here is good for me. You do what you need to do. Staying in my own home would have been my choice, but I wasn’t able to.. This is the next best choice for me. I have made many friends here.

Being able to place my wife into Sr.Com's memory care wing was a great relief for me. I had a heart attack in May 2021. Sr. Com's took good care of [name removed]while I was hospitalized. I was then able to rent an apt right up the hallway from [name removed]'s room. This enabled me to see and interact with [name removed] every day. There were some days when things could have been better, but Sr.Com's was suffering the same fate as all the other care facilities. A severe shortage of experienced staff. That has all changed now for the better. The entertainment and activities offered for all of the residents is excellent.

My experience comes from visiting a relative within the community. I found the building to be clean and the staff very warm and friendly. There were many residents out and about attending activities and visiting with each other on the porch and in other areas of the building. I was not there during a meal time but my relative has never complained about the food. Overall, I have no complaints and found Senior Commons to be a very nice place. Our family is very happy with our choice.

I think Senior Commons is a nice place and would recommend it to other people. Everybody was very friendly. They kept us informed. Anytime there was an issue, they would call me, no matter what time it was - which I appreciated. My loved one didn't complain about the food. It's expensive, but every place is.

It was a well established community. They offered a lot of activities. The staff was friendly. It was a lot more expensive.

Our family had an in person tour and it was a little older community, the hallways were a little darker and just not a lot of light coming in. They did have a nice outdoor area though.

Our family had an in person tour and it is a very beautiful community but it was a little more on the expensive side. The memory care side was on the second floor and it wasn't locked down so it was secured. The outside space was in the middle of the building that had not access to any green nature - could not see really any trees just small planters with flowers.

My loved one likes the food. The value for the, money is at market value. We picked this place because it was a good location, great quality, and it met the needs of my loved one. Overall, my loved one greatly enjoys the community, has more engery, and has a more enthusiastic view on life.

This was a nice community. The community was slightly larger than we wanted for our loved one.

The staff is great and it is very clean there. I wish they had activities that took them out and about like day trips, going out to eat, etc.

Our family had an in person tour and the tour experience was great it seemed like a really nice community, however where our loved ones health stage was at we felt this would be a better place for those who's loved ones are more likely to take advantage of all the different amenities, activities and day trips. very adanvace

My wife and I and our car started living at the VIlla in [date removed] in a two bedroom apartment. In a short time everyone knwe us and we remembered the names of many of the residents. The first year went by quietly and then COVID-19 hit. The Exec. Dir. had everything organized and immediately put everyone on quarantine, delivering all the meals to our rooms. Logistically a very big job, but was done in a very timely manner and the meals were delivered on time every day. Happy Hour was abandoned with the Activities Dir bringing a cart around twice a week with wine and beer. Several of our neighbors and us would meet in the public sitting area, chat and enjoy ours drinks. In March of 2021 my wife passed away and my cat and I moved to a one bedroom apartment. Since then, I have had a ball going on trips, exercising, taking on the publishing the Villa newsletter and leading a Bible Study once a week. Living at Keystone Villa is so much better than living alone in a big house with all the responsibilities of the maintenance and care of the property, seeing only service people when they come to your door. Oh yes, friends visit, but its better to be able to see people whenever you leave your apartment. Keystone Villas, Douglasville is a very pleasant comfortable place to ilve. it is also important to stay active.

He is forgetful but able to carry on a conversation and remember who we are. I am not sure a facility exists in our area that would be perfect for him We are satisfied with Heritage Green. My father is in memory care mainly because he can't transfer, see or hear. They do seem understaffed and we have hired a sitter to come in 5 days a week. That has made a big difference. He likes to talk and be social. Ideally, he would be in a facility that has other social residents but that is not the case in the memory facility. But the workers are pleasant and seem to enjoy him. He has a roommate who doesn't talk. The rooms and public areas are clean and tidy. Security is good.

This community was not at the same level as another community that we were looking at. Everyone there was nice but there was another community that we looked at first and it just seemed like a better experience for my loved one. This community was just not what we were looking for.

I liked Chestnut Knoll. I thought the tour was really good. We just chose a place that was all on one floor.

My mom lived at Senior Commons for 3 years until she passed so my family got to know the facility and the staff pretty well. They all sincerely cared about my mom. We were especially pleased with the med techs who dispense the medication and check on the residents throughout the day. They spend the most time with the residents and were all respectful, kind and hard workers. In addition, we were especially pleased with those at the front desk, those in the dining hall and those in charge of the activities. My mom had a really nice 2 room apartment with a kitchenette. I would highly recommend Senior Commons.

Our family had an in person tour and the person who was supposed to lead the tour was not there so the activities coordinator stepped in. She did a great job, she was very thorough and was able to answer all of our questions. She was able to show us around and even a couple of rooms. However they have so many floors and we did not want our loved one trying to navigate the elevators. Also the parking for the visitors is not desirable