Heritage Senior Living, LLC.

Mom is never in her room they always have something to do at Traditions . The staff is great and do there best to accommodate the residents in every way possible . Mom gave up her car like most do because transportation is provided to doctors and stores . But the best thing is that someone is there 24hrs 7days a week , I live 72 miles away when I got a call at 11pm that my mom was not well and was on her way to Hospital so I was able to call the hospital ck on her and go up in the morning and take care of things on a full nights sleep . There Staff is completely assume !!!

Home I would like to extend my gratitude to everyone who cared for my Father! The most amazing was everyone knew him by name. Thank you for your time, patience, and information on his condition. Chestnut Knoll is a warm and caring home away from home, lots to do and good food. Once again Thank You for all you do. [Name removed]

My Mom has been at Chestnut Knoll memory care since early August 2018, Her health and appearance has improved remarkably. She also no longer has to worry about day to day tasks that were making her anxious because the staff make her feel at ease and cared for, My wife and I are very happy we chose Chestnut Knoll because we know Mom is safe and well cared for by people who care,

My grandmother has been a resident at Manor Market Square for almost a year. I visited several places when considering a new home for my grandmother and there was no comparison, Manor Market Square was the right place for her. Every time I visit, I observe how clean everything is, how friendly the staff are, and all the wonderful activities that my grandmother participates that she enjoys. She is doing things she hasn’t done in years and has ample opportunity to get to know the other residents. I feel confident that I made the right decision to move her here . If given the choice again, I would choose Manor Market Square.

We are very pleased and definitely impressed with the assisted living care that Heritage Green provides my mother-in-law. Making matters better, SHE really likes the facility and adapted to that type of living beginning the day that she moved in.

All of the staff have been very friendly and helpful. The food my parents get is excellent. I have personally ate lunch with them & have enjoyed my meals.

The entire staff is awesome. Very loving and caring From the kitchen to maintenance, personal care unit and management. They cared for my mother in law to a quality second to none. We are very pleased with their personal attention to her and us, the family. If I could give them a 10 star I would. You won’t go wrong with putting the care of a loved one in their hands. They provide great activities And entertainment. [Name removed] the bus driver worked with us to get Mom to drs appointments even if it wasn’t on scheduled days. [name removed] the activities director, had first class entertainment. The kitchen provides wonderful food. If you can’t find something great to eat, you are way to picky. Their salad bar alone is awesome. Home made soups, at least 2 different entree’s. Everything was cooked to perfection. No mushy veggies with no flavor. I will stop now, just can’t say enough about this place. One more thing, their rent prices are also reasonable for what they provide, better than any other place we checked out. [name removed]

From the moment we walked through the doors for the first time,we were greeted by smiling and friendly faces from the staff as well as the residents. The atmosphere is very warm and home-like. My mother has a lovely and spacious one bedroom apartment. The meals are very good with a wide selection of food to choose from. There are many activities and social events to participate in. I feel we made an excellent decision when we choose Traditions of Hanover for my mother.

[Removed] was phenomenal! She contacted me several months in a row based on a referral from A Place for Mom. I eventually told her that I thought that the Birches was too far away, and we made final plans to move my mom into another community. I was wrong about the distance, and we lost valuable time. When my dad, sister, and I visited the community at the last minute, we loved it right away. I emailed [Removed] sometimes three or four times a day with questions during the three weeks before my mom became a resident. She always answered promptly and comprehensively. Without [Removed] help and guidance, my mom would be living in a different community. [Removed] is the best and is definitely an asset to The Birches!!!

Greenfield was a very nice facility. We really liked it when we toured. The sales guy was very nice and he gave us a lot fo good information. This was defiantly my second choice if we had not gotten a better deal at another place.

We wanted to comment on our family's experience with the Birches over the last 9 months. My father entered the Birches after leaving Arbor Square when he needed more care with some memory issues and medication management. The bright spot for us was the excellent level of attention and care he received in the "daybreak" area. We always felt confident that we was well cared for by a friendly and compassionate staff. It would be tough to single out any one of the caregivers because they were all excellent with Dad and we felt fortunate to have so a good team looking after him, which gave us peace of mind. We were impressed that everyday the residents were dressed and out of their room in the common areas with activities to help the time go by each day. Special thanks to the exceptional daybreak care team for all you do each day and every day.

After spending months trying to find memory care for my mother, I finally chose to select Heritage Green/Daybreak. The staff was friendly, the facilities clean and there always seemed be some nice activity taking place. Dollar for dollar, Heritage Green seems to offer the best care and surroundings for the monthly cost. The dining room is always spotlessly clean. The staff is friendly and positive. They work with the residents covering current events, memory games, musical performances/sing alongs, etc. The primary reason I gave only 4 stars on care services is due to staffing issues. I get the feeling this is prevalent in any facility at this particular time. With that said, it is evident that management is proactively working to make improvements in that area. Mom is very happy in her new home.

This is a great community for my mom's care. The community is very clean. My mom is very happy with the menu and the variety. My mom does like doing activities with the other residetns. We would recommend this community for good care and a good value for other families needing care for a loved one.

Very nice place for Mom to have her respite care. Very clean safe, friendly environment. If ever needed again this will be my first and only choice.

My husband lived at Heritage Green for his final 2 years in the memory care unit. From the first day I visited I found the facilities clean and the staff friendly. I visited almost every day and the facilities continued to be clean and the staff friendly but also caring and compassionate. The staff, residents and their families became our family and support. With the help of hospice he was well cared for until his final hour. I would highly recommend Heritage Green to anyone looking for memory care in this area. Their newly renovated and added construction make it a beautiful place to live and visit.

I liked this community when we visited. The staff were very friendly and the community looks nice. I can not say anything bad about this community. The community we chose was closer to us and a little smaller.

Our mother receives top notch care in a beautiful facility. You couldn't ask for a more caring and attentive staff. Very responsive to questions, suggestions and requests.

We looked at several places for mom in the area. She always wanted Traditions of Hanover. When the time finally arrived she got cold feet and did not want to move. After we talked her into it reluctantly and against other family members concerns, she has fallen in love with her apartment. Even our out of state family that thought it was not a great idea to move mom here, has agreed this was the best thing for her after they stayed there a few times in her apartment. Her standard answer whenever anyone asks if she is happy there; "Had I know it was this nice I would have moved here years ago." The entire staff are all very good at what they do. Helpful and friendly. Building is clean and well maintained. Meals are good and activities are the best we have seen for a place like this.

I will soon celebrate a year living in this facility. I have found all areas covered to be more than adequate. As with any similar facility there are times when residents need to be more aware of their surroundings and report problems when they see them. Any deficiencies I have reported have been promptly corrected. The maintenance staff is very good and work orders are carried out in a reasonable amount of time. Activities are many and varied. They strive to cover a great range of interests so all residents are continually challenged to do better as far as memory and mobility are concerned, The menu provided is varied. The Chef meets with residents once a month and listens to suggestions. Many suggestions have been implemented, and changes made for the satisfaction of the residents. The Senior Staff also are open to suggestions and consider changes when they are beneficial for all. I have been happy with the services here.

I really liked this community during our tour. They had activities going on while we were there. The community was clean and it felt like you were on vacation when you walked in. The staff were nice. We felt this community would not be a good fit for my parents.