Heritage Senior Living, LLC.

The folks at Chancellor's Village are wonderful! It is so stressful moving our senior family members, but they make the move in so seamless. The admin & nursing staff do whatever is needed to help settle in, and facilities' staff make sure everything is "just so." And the residents are fabulous!! They welcome each newcomer with open arms, to make sure they feel at home. The move coordinators make it happen with such ease. Thank you for being such a premier destination for retirement years!

So far this place has been absolutely phenomenal! I'd give them top marks in every category, they've been great. The staff are all friendly and professional, and they give the residents a lot of individual care and attention. During the tour they really take really take the time to make sure all your questions and concerns are answered, and welcome you back to tour any number of times. I really like the layout and set-up of the community for memory care patients specifically. It is very easy to navigate, with no elevator trips involved. I also like that they have many small dining areas that end up being like family units, as opposed to the large single dining rooms that most communities use.

They had a memory care lockdown unit so if she ever got to the point where she becomes an exit seeker I wouldn't have to move her out. They were all very nice, It was on one floor a little larger than what we chose, with a couple of different hallways.

This was one at the top of our list, and very similar to the one we ended up choosing, although this was not as conveniently located for us. This place had a great atmosphere, and felt more like a nice hotel than an "institution". It has both assisted living and memory care, which was good, as it meant the community was more active, and Mom was not quite ready for a memory care only facility.

They had the alert button on them they had a medical alert necklace type thing if she fell outside of their room even they would know where she was. She would have had to take an elevator for the most part and she didn't think she could do that. They had a refridgerator in the common area with food in there twenty four hours, so if she ever got hungry in the middle of the night she could go down and get food, just little snacks and stuff, sandwiches, beverages. We only toured They were very friendly and gave books to us to let us know what to look forward to with the dementia, because we were dealing with the begining stages of dementia.

We were impressed by everything we saw here. The staff are great, it's very clean, and the food is good. One of our relatives is an RN and she said that the care they provide here is great, there are much more expensive places that provide much less impressive service. I really have no complaints at all, other than I wish the price was lower, but that just goes with the territory when it comes to senior care.

It's very clean, plus every time they turn an apartment over the paint and recarpet, that's what they told me. So it's like my mom moved into a brand new place. They recarpeted too, because they had a carpet that had a little bit of pile to it, and put in one that was a little flatter, because they wanted something a little safer. They bend over backwards. They have two levels of care and she's in the lower level, so she doesn't use a lot of the care services. They have a ton of activies both inside and outside. I'm totally impressed by the place. The food is good, I wouldn't call it great but I would say a four out of five. Compared to the cost of other places when we were looking it's, a four if not a five out of five. The fact that it was so compact, it's all one building so there's no going from building to building or outside. It's like being in a really nice hotel.

The staff and fellow residents at Traditions of Hanover really went out of their way to welcome my mother to their facility. They were especially kind and thoughtful by providing a resident to "mentor" my mom to assist her in acclimating to her new surroundings and schedules. Megan and Jennifer anticipate needs and communicate with all concerned very effectively. They seem to know each resident personally and make everyone feel at ease. Everyone involved makes this place feel like a true, intimate and caring community.

Very friendly and personable to us. Nice facility that truly engendered a community feel and warm atmosphere. My mom liked the food and the people she interacted with. This may be a good match for her. She said she liked this facility best, but in some ways preferred Sterling Heights.

It was fine, my dad was a little agitated because of the other guests, the way the women acted and things like that. They wanted to really directed him he didn't really have time to adjust but after that he was okay, you just cant tell him what to do. They were very accomodating once in awhile i had to coach them on cleaning his room and I had to remind them to do it a couple of times. I tried when I was there to get him to go and see some of the performances that were up on the balcony but it really depended on his mood. He had a nice sized room, they did provide us with a dresser and very adequate closet space. They did offer to let us bring our own bed but it was a lot easier to just use the ones they had there.

Our mother, now 90, has lived at Chancellors Village for 15 years transitioning from independent to assisted living. The staff is first rate, always pleasant, attentive and patient. Daily support (eg. medications, bathing assistance, etc.) is well organized, efficient and very dependable. Assisted living apartments are very clean and well maintained. One bedroom, bathroom, living room (with full size refridgerator, cabinets and sink), and private porch provides comfortable living. Dining room (3 meals per day) allows residents freedom to eat any time during serving hours. Chef and full wait staff is available at every meal. Daily activities are always an option (field trips, movies, hair dresser, exercise, guest speakers and other entertainment). Sunday transportation to religious services and other transportation is available for doctor appointments and shopping during the week. Assist living lobby and entrance (front desk, sitting room, staircase and elevator) is bright, clean, and cheerful. Birds and tropical fish in sitting room an added plus. Overall, management and staff set Chancellor's Village apart from all other facilities.

My mother is there in the memory care center. They're providing a service that we can't get virtually any other way so I think the value is good. The physical therapist came in and they're going to try to get her to move a little bit more. Whether or not they'll be successful, I don't know, but at least they're trying. From what I've seen, it is as good as it gets. She is getting as good of care as she can in her condition.

Visited the site on Tuesday 4-22-13, very nice and they were extremely helpful. Megan Sedlock was very helpful. Honestly I think Esther needs more personal care that Traditions of Hanover has to offer. We are seriously looking at Atria, and they have a special going on that makes the price very similar to Atria.

This is where I want to place him.

Stopped here unannounced. Director was very willing to talk with me and give me a tour. Was able to see 3 different areas. All the residents were having a good time! This one seems to have all the amenities that would make us feel at home. Residents were allowed to have cats in their rooms! Currently does not have any openings in the Memory Care unit.

We loved this place and may consider moving them here.

This place is beautiful, very nice people and facility is very clean

I toured the facility and was impressed with the staff, especially the management, and accomodations.

Selected this facility for Mom. Facility well kept, nicely decorated, bright. Selected private room with private bath. Great list of activities. Residents seem happy to be there.

very positive feel here. bright, friendly, organized. Director was very informative. Had info we had not thought of previously for possible Veteran's benefits and rehab option at Grand view.