Heritage Senior Living, LLC.

We were impressed by everything we saw here. The staff are great, it's very clean, and the food is good. One of our relatives is an RN and she said that the care they provide here is great, there are much more expensive places that provide much less impressive service. I really have no complaints at all, other than I wish the price was lower, but that just goes with the territory when it comes to senior care.

It's very clean, plus every time they turn an apartment over the paint and recarpet, that's what they told me. So it's like my mom moved into a brand new place. They recarpeted too, because they had a carpet that had a little bit of pile to it, and put in one that was a little flatter, because they wanted something a little safer. They bend over backwards. They have two levels of care and she's in the lower level, so she doesn't use a lot of the care services. They have a ton of activies both inside and outside. I'm totally impressed by the place. The food is good, I wouldn't call it great but I would say a four out of five. Compared to the cost of other places when we were looking it's, a four if not a five out of five. The fact that it was so compact, it's all one building so there's no going from building to building or outside. It's like being in a really nice hotel.

The staff and fellow residents at Traditions of Hanover really went out of their way to welcome my mother to their facility. They were especially kind and thoughtful by providing a resident to "mentor" my mom to assist her in acclimating to her new surroundings and schedules. Megan and Jennifer anticipate needs and communicate with all concerned very effectively. They seem to know each resident personally and make everyone feel at ease. Everyone involved makes this place feel like a true, intimate and caring community.

Very friendly and personable to us. Nice facility that truly engendered a community feel and warm atmosphere. My mom liked the food and the people she interacted with. This may be a good match for her. She said she liked this facility best, but in some ways preferred Sterling Heights.

It was fine, my dad was a little agitated because of the other guests, the way the women acted and things like that. They wanted to really directed him he didn't really have time to adjust but after that he was okay, you just cant tell him what to do. They were very accomodating once in awhile i had to coach them on cleaning his room and I had to remind them to do it a couple of times. I tried when I was there to get him to go and see some of the performances that were up on the balcony but it really depended on his mood. He had a nice sized room, they did provide us with a dresser and very adequate closet space. They did offer to let us bring our own bed but it was a lot easier to just use the ones they had there.

Our mother, now 90, has lived at Chancellors Village for 15 years transitioning from independent to assisted living. The staff is first rate, always pleasant, attentive and patient. Daily support (eg. medications, bathing assistance, etc.) is well organized, efficient and very dependable. Assisted living apartments are very clean and well maintained. One bedroom, bathroom, living room (with full size refridgerator, cabinets and sink), and private porch provides comfortable living. Dining room (3 meals per day) allows residents freedom to eat any time during serving hours. Chef and full wait staff is available at every meal. Daily activities are always an option (field trips, movies, hair dresser, exercise, guest speakers and other entertainment). Sunday transportation to religious services and other transportation is available for doctor appointments and shopping during the week. Assist living lobby and entrance (front desk, sitting room, staircase and elevator) is bright, clean, and cheerful. Birds and tropical fish in sitting room an added plus. Overall, management and staff set Chancellor's Village apart from all other facilities.

My mother is there in the memory care center. They're providing a service that we can't get virtually any other way so I think the value is good. The physical therapist came in and they're going to try to get her to move a little bit more. Whether or not they'll be successful, I don't know, but at least they're trying. From what I've seen, it is as good as it gets. She is getting as good of care as she can in her condition.

Visited the site on Tuesday 4-22-13, very nice and they were extremely helpful. Megan Sedlock was very helpful. Honestly I think Esther needs more personal care that Traditions of Hanover has to offer. We are seriously looking at Atria, and they have a special going on that makes the price very similar to Atria.

This is where I want to place him.

Stopped here unannounced. Director was very willing to talk with me and give me a tour. Was able to see 3 different areas. All the residents were having a good time! This one seems to have all the amenities that would make us feel at home. Residents were allowed to have cats in their rooms! Currently does not have any openings in the Memory Care unit.

We loved this place and may consider moving them here.

This place is beautiful, very nice people and facility is very clean

I toured the facility and was impressed with the staff, especially the management, and accomodations.

Selected this facility for Mom. Facility well kept, nicely decorated, bright. Selected private room with private bath. Great list of activities. Residents seem happy to be there.

very positive feel here. bright, friendly, organized. Director was very informative. Had info we had not thought of previously for possible Veteran's benefits and rehab option at Grand view.

I have enjoyed the first 2 months that I have been here. The staff is attentive to my needs. Enjoy playing bingo and cornhole games with the other residents. Each morning, I go for a walk around the grounds. The physical therapy I receive each week has made my legs stronger to enjoy this. So far a good experience.

The people who gave us the tour were great. When we walked in I did get a nursing home feel and there was a distinct odor. It is an older, small facility. I did notice the staff who worked there were older which makes me feel they had been there a while and were committed to their job/residents.

The community was beautiful. The room would have had to share a room, and it was still out of our budget. The other downfall was the community only having a memory care wing.

For my loved one this community was a good choice. The staff is reasonably responsiveness anytime I had questions

We do know they offer a lot of activities, and we do not have anything bad to say. With covid going on, this community was one of the only care centers in the entire county that did not have one case of covid. They locked everything down tight, they took it very seriously. They have kept our loved one safe, and it is a good place. The food in the memory care can use some improvements but the food on assisted living was pretty good.