Heritage Senior Living, LLC.

I really enjoyed meeting the staff and touring The Birches on Friday. You have a really nice facility! FYI, I am putting the wait-list deposit in the mail today - to keep The Birches in close contact as my parents needs progress.

The Birches has GREAT programming! My mother often tells me about having attended programs that she really enjoyed. Kudos to whomever is in charge. Wonderful staff in ALL areas.

I contacted the Birches as I am trying to relocate my parents to Bucks County. Both have differing needs...one is personal care/private pay while the other is skilled nursing/medicaid. Of course, I want them at the same facility. Upon talking to the Director of Marketing, I found that Birches is private pay only. Typically, when a facility did not take medicaid as an option for one parent; the conversation stopped there. I live in Southern California, so coordinating this from across the country has not been the easiest of endeavors. She took the time out of her day to send me a list of potential facilities in the area that could meet our needs. I can not even begin to tell you what a huge help this was, particularly as I do not live there and am not familiar with the facilities. These decisions are always rather stressful, and the fact that she did this act of service with no benefit aside from sheer kindness was truly a light in this process. It only further underscores that the Birches is indeed worthy of its recognition and praise, thus why I had contacted you in the first place. Thank you again. I am very grateful.

Beautiful and well maintained. Memory Care options are fantastic. Well staffed and cheerful surroundings. Pricey, but a good place for my mom.

Beautiful place. We were impressed. Friendly staff. I think my Dad would enjoy living here.

My mom has lived in this community for over a year. It's clean, the food is good and all of the staff is friendly and efficient! They are very attentive to the residents, keeping the residents busy with activities inside the facility as well as taking them on outings to shop, their favorite restaurants or just for ice cream! We have been pleased with our Mom's care. Thank you Heritage Green for all you do!

[Name removed], was great explaining all the different living options we can provide for my mother in law. The atmosphere of the facility is wonderful, clean, friendly, and could meet the needs for my mother in law.

At Traditions of Hanover, Chef [name removed] is willing to discuss menu selections and what best fits your individual dietary needs. He is knowledgeable, freely shares fat, salt, and sugar content of individual foods, and offers alternative choices.

My good friend and neighbor recently retired due to the early signs of memory loss. We searched for a place that would respect his individuality and Heritage Green Daybreak served us and him well. All of the staff got to know the resident personally within just a few days and any time we visited we would be greeted and the staff would tell us immediately where our resident happened to be at that moment. The clinical care director [name removed] made a special point of accommodating his initial behavioral quirks and within a couple of short weeks they had managed to matriculate him seamlessly into the population there. Overall they provided excellent and attentive care.

My mother has been a resident for the last three months and I am very happy with the quality of care provided by Greenfield. It is a weight off my shoulders knowing that she is in good hands! Thank you!

This is a beautiful property. It is in my top two for the Fredericksburg area.

This facility was beautiful. The areas are bright and open.

I spent 2 hours touring with [name removed]. I was able to view 3 aprtments and every are of the facility. I also talked t several residents and got great feedback. I really like this facility. The cost is at the high end of his budget so we need to crunch numbrs to see if this could work for him.

There were so many activities for the residents to do - this is a great place for active seniors.

I have been volunteering at Heritage Hill Senior Community for about 12 years as a retired Registered, Board Certified Art Therapist. I volunteer there two times per week; on Wednesdays I hold an art class for the residents, and on Sundays I play piano and guitar for the Sunday Devotional Service. I have been very involved in all aspects of the facility. I attend many activities and field trips in addition to my regular activities. I feel uniquely qualified to evaluate the facility. I have experienced other similar facilities in my own personal life, as my mother spent considerable time in an assisted living home prior to her death. Heritage Hill surpasses others I have experienced in many ways. As a volunteer, I spent a lot of time there. Heritage Hill is clean, well kept, and attractive. From my standpoint, Heritage Hill is a facility that really cares for their residents, for their physical needs as well as their psychological needs. Each resident is cherished and respected for their individuality, and treated as such. I have attended community meetings where the residents are encouraged to voice their opinions freely. The employees of the facility are kind and caring, both to the residents and to the volunteers. I have always felt welcomed and appreciated, and I love being a volunteer there. Recently, I was asked by a professional organization I belong to, the Art Therapy Credentials Board, to write an article about what I am doing in my retirement. In the article, I wrote a section about my experience as a volunteer at Heritage Hill. I would like to include a section of that article for this evaluation; it will give those who read it a "window" into what I experience as a volunteer at Heritage Hill. "In 2007 I retired from the Jersey City Schools, and my husband and I moved to a new retirement home in the Pennsylvania Poconos. Naturally, I missed my work, and my students, and I yearned for something that would fill that void. One day I visited an assisted living facility, Heritage Hill, with my friend [name removed], who was a hospice worker. She had come to visit a client at the facility. She mentioned that I was an Art Therapist, and [name removed], the Activity Director, overheard her. [name removed] came up to us and asked if I would like to volunteer there. I have been volunteering there ever since that day. I work with the seniors, men and woman, in art therapy one day a week; it is the highlight of my week. These dear folks are so eager to work with various art materials, and talk about their work, and their everyday activities and cares. We share stories from their past lives and their childhood memories. I look forward to seeing them each week, and they have become very precious to me, more friends than clients. Recentlly we did a tree project, and when it was completed, I took each finished tree, and talked about it. I told them that a tree is a symbol of the self. I excplained how each tree was individual and unique, and represented the characteristics and spirit of its creator ... strong, flowing, playfu, graceful or searching. They loved how the trees told me about who they were. I also use "music therapy" at Heritage Hill on Sundays, and volunteer as Music Director for Heritage Hill's devotion services ... I play piano for hymns and guitar for praise choruses. My art therapy "students" sing along with me and worship God. I accompany my seniors on field trips, go to their parties, and celebrate holidays with them. I have become a part of their lives, and they have become an invaluable part of mine." As a senior citizen myself, the best compliment I can give Heritage Hill is that if the situation arose when I needed assistance in my daily living care, I would happily "check in" there myself.

My mother is a resident of Heritage Hill and we are extremely happy with the care she receives there. Beautiful surroundings and very caring people. Top to bottom. They have many activities for the residents both inside and outside of the facility. The holiday parties - Valentines day, the annual pig roast (was amazing!) Christmas and New years eve were awesome! Definitely a great place for a loved one that needs some extra special care.

My mother lived in Chestnut Knoll Residential for 2.5 years with dementia. She was able to be independent and make choices for her self, while being encouraged by the staff to try new activities and participate in their many outings. Her safety was always a priority and the staff all knew her and her whereabouts at all times. The staff interacted with her, joked with her, but more importantly, loved her and treated her like family. When she was in her final week of life, the love and care for her in the final days was beyond professional. (Actually, the entire family's needs were taken care of and we never seemed to be a burden to anyone.) I have and will continue to recommend Chestnut Knoll Residential to all people who deal with their parent's declining mental and physical health. Their holistic approach in caring for the variety of needs of the residents is outstanding and changes with each individual's needs. My family and I will be forever in their debt when it comes to amazing way our mother was treated daily, by all the staff at Chestnut Knoll!

This was a wonderful facility, but my dad needs medical assistance.

From the moment my wife and I walked in the door, we knew Heritage Green would be the perfect place for my mom. She's been there 5 months now and we couldn't be happier. The staff is very caring and accommodating and the facilities are always clean and well maintained. As in any business, the personality of the business starts at the top and Heritage Green has an excellent director who is always available to address any concerns we may have.

They invited my father to lunch. They went out of their way to find a resident with similar life experiences to eat and talk with him. They genuinely seemed to care about him. Older building but smaller, more intimate dining rooms on each wing. Whole facility all on one floor.