Heritage Senior Living, LLC.

I like this community. The staff are outstanding and always caring in every way. They offer a good selection on the outstanding. They offer activities and hopefully, they will participate. They just moved in and are very happy with moving into this great community. I would highly recommend this community for a great value with excellent care.

I am happy with the care that is given here. I like seeing that he is happy with the staff and the care. The community is clean and he does his enjoy the outdoors. The offer a good variety of healthy meals. They offer him to participate in the actvities that are offer. We would recommend this community for the good care and value.

The decision to place my Mom in memory care was among the most difficult my brother and I have ever had to experience. She seemed "functional enough" in some categories, but in others, it was clear her safety was at risk. In years before, she had always enjoyed going to the community presentations offered by Heritage Green, so that was clearly the first place we wanted to start. I was lucky because I knew the person I spoke with regarding admission on a personal level. When she assured me it was a wonderful placement and that everything they do there is from love, it helped me so much....but yet, you wonder. After over six months, I will assure you that I no longer wonder about that statement. Everything there is based on love. The facility is clean, beautifully redecorated, pleasantly lighted and well staffed. The meals are amazing. Their staff is wonderful.... from their receptionists, to their admissions people, to their nursing staff , to their care staff....to their activity staff. They work really hard to have meaningful and fun activities for their residents and I love that they have community outings as well. For awhile, sad as it is, my Mom really thought that she was on a vacation ~ and she was enjoying every moment! That is HUGE....because she used to plan vacations for others! She now realizes this is her home...She LOVES the staff....and after two recent hospitalizations, she has been so happy to be "home". There is never a moment I worry about my mom being attended to properly. The staff there is wonderful about communicating with our family to keep us well informed as to how Mom is doing. As life progresses, Mom's health has taken a turn for the worse. Hospice is involved. Hospice is a wonderful service, but I have to say that our communication with [Removed] (the Clinical Care Director in Daybreak) has helped me the most....because [Removed] has a history with our Mom, she is there every day and she has advocated for our Mom to receive the services she needs the most. The truth is, dementia is a horrible disease that steals the best parts of those we love ~ the other truth is that Heritage Green provides those we love with the best parts of their lives at this time in their lives. I truly wish Mom (and my Dad prior to his death) had been there long before our decision to place her there.

After being at several other facilities, my mom has thrived at Heritage Green. The staff are truly amazing. They are attentive to my mom's needs, engage her in fun activities, make sure she is happy and well taken care of. Heritage Green has taken the worry and stress off of our family by being at this facility. They have made memory care feel like home.

the staff here is the best that i have ever met at any nursing facility i have been to the environment and the setting is great and i love visiting there it wonderful place to be.

This is a clean place with really nice personnel!

Chancellor's village has been a good fit for my father. They offer many activities and come by to let all the residents know when it is activity time. They offer special events too like luaus and movie nights. They put the activities and the meal plan on the bulletin on the front so everyone can see. The food is very good and I've eaten there a few times. They take your order at the table and offer many options. If you don't like what's being served you can order from an alternative menu. They offer many common areas. There's a library, media room and places you can sit and read or play games. They even have two cockatoos! Every apartment has a private balcony. They offer a shuttle service five days a week that will take you shopping or to doctors appointments for no extra fee! We chose Chancellors because they were the best price for all the amenities they offered! We are pleased so far!

I thought that this was a very unique place and we liked it. The community was nice on the inside and the out and the people were just fantastic. This location however, would not suit my friend. All in all this was good people.

We were referred this community from A Place for Mom and toured it. It's very nice and I would have picked it for my father. We toured other communities and he decided on something else. All in all, it was a pleasant experience with Chancellor's village.

The decision to place a family member in memory care is painful, difficult and comes with many emotions - anxiety, sadness, guilt. My family and I cared for my mother in her home for many years but the time came when we could not provide the proper personal care. The responsibility to continue a good quality of life for our mother caused much stress to all of us. After visiting numerous memory care facilities, I decided on Chestnut Knoll for my mother who suffered from Alzheimer’s. She lived at Chestnut Knoll for a little less than a year. Considering my mother’s disease and how it progressed, The Chestnut Knoll team provided excellent care and a good quality of life for her. She had opportunities at Chestnut Knoll that she did not have being at home. My mother participated in Fox Rehab services, many activities and had opportunity to socialize with other residents. She also enjoyed the live entertainment provided monthly. Chestnut Knoll facility is modern, well laid-out, in a quiet corner of Boyertown. The facility offers a nice, warm and comfortable living environment. The memory care unit is secure but does provide opportunities for residents to enjoy the outdoors in the patio or garden areas. The staff is well-trained. The caretakers are friendly and full of compassion and support for the residents. The staff encouraged my mother to be as independent as possible when that was an option, especially in regards to participating in activities. I visited often and was kept informed with all aspects of my mother’s care. I enjoyed interacting with the residents and staff as they all became part of my family. Also, I was impressed that the administration and nursing staff was so active in providing direct services to residents. They know the residents well and treat them like family. The entire staff was very loving and supportive with my mother up to her final days when we brought hospice care in for her. This allowed us to care for her in a comfortable setting instead of moving her to a different facility. I would recommend Chestnut Knoll Memory Care to anyone who has a family member with dementia, Alzheimer’s or any memory care needs. Thank you Chestnut Knoll for loving my mother.

My father is happy at this community. We have found the stasff to be very nice and caring to his needs. The community is clean and well taken care of. The meals are healthy and a nice variety. He is enjoying the activities that are offer. We would highly recommend this community to other families.

We fell in love with Heritage Green! We had a wonderful, informative tour and left feeling very confident that we have found the best place for my Mother-In-Law. We learned from [Removed] that there had been a re-model, and we saw what a wonderful transformation had occurred when we toured. The staff was friendly and knowledgeable, and the residents seemed genuinely at ease and happy. We feel we have found a place with a family atmosphere that is not far from our own home. We will be speaking with my mother-in-law this weekend to share what we have found. We are excited about the possibilities!

My mother [Removed] had been a resident at Chestnut Knoll for the past ten year in the Evergreen unit. I have nothing but high praise for the people and especially the care staff at Chestnut Knoll. The peace of mind that it gave me knowing that my mother was in such good and caring hands made the transition for not only her but our family so much better. Ten years is a long time for a resident in a dementia / alzheimers unit, the staff became like family with the knowledge and care they gave my mom. I am grateful for all they did. I have nothing but good things to say about Chestnut Knoll and will be forever thankful for the care they gave my mom.

APlace for Mom was a big help in finding assisted living Places for my Mom. The Staff at Manor at Market Squaw have really been great,willing to work with me over finances for my Mom's care. They have made my Mom's transition from home to assisted living. Without too much emotional distress for my Mom.

The facility & staff are excellent. They take care of all of my wife's needs to keep her safe and happy and content. I am very satisfied with the Birches and have said that if I die I know that my wife will be take care of. Again I can't say enough about the birches, and staff from top to bottom. They are all excellent and caring. Thanks for caring!

My mother has been a resident of Heritage Green Assisted Living for almost 2 weeks. So far everyone has been very friendly and welcoming. The meals she is being served are awesome. There has been entertainment just about everyday since she has been there, which has made this transition easier for her. Her bed is made and the bedroom, bathroom and facilities are very clean. The nursing staff has gone above and beyond to make her feel welcome and make sure her needs have been met. I am very happy with the decision we have made as a family to move her to Heritage Green.

We are pleased with the care my father has been receiving from the caregivers in this community. The place is very clean and organized. My husband and brother in law have tried the meals here and said they are very good. They have a large variety of activities available which is great. We are very happy.

I couldn't have asked for a better "home" for my mother. The staff was not only caring and friendly but accommodating to my mother's needs. From our initial meeting to consider the facility through my mother's short residency, I was impressed by the staff's commitment to the well-being of the residents, the welcoming and happy environment and the daily programs that were offered. I would not hesitate to recommend The Crossings At Bon Air and can't than them enough for such a positive experience. Susan Coppage with a Place for Mom, was more than helpful in helping us find this wonderful facility as well as [Removed] for her coordination with my mother's transition to The Crossings. As special thank you to [Removed] and [Removed] who took such special care during my mother's stay.

Love the staff.

There are not enough words to express my gratitude for the care my father receives at The Birches. His journey has been one of many health concerns and each time our family works through the process of dad's decline The Birches have been proactively supporting us while caring for his needs. This thank you and recognition goes specifically to the nursing staff at The Birches. While our family was dealing with another one of those moments with dad, one of the many caring nurses communicated with our dad in such a caring way. Yes, she recognized our presence but most important she stood by him, spoke directly to him, and reassured him directly so not to minimize his importance. Dad may be declining but at The Birches he not only receives care he receives dignity. Thank you to each and every person who works at The Birches you are truly a caring team and you are all appreciated.